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Upgrade your business VoIP service

Power your business with secure, feature-rich and dependable VoIP— on month-to-month terms. Free onboarding services included.

 

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SMS and MMS made simple

Send and receive texts and share media directly from your business phone number—fast, seamless, and built for modern communication.

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Work from anywhere

Use OnSIP wherever you are. OnSIP offers free desktop and mobile apps and works with all SIP-enabled phones.

Remote teams
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Customizable phone service

Customize announcements, auto attendants, business hour rules, ring groups, and more.

Call management

The business VoIP service features you want

SMS and MMS

Send and receive texts and share media directly from your business phone number—fast, seamless, and built for modern communication.  See Acceptable Use Policy.

Send SMS and MMS
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International dialing

Unlimited plans include free calling to more than 20 countries. International dialing is available for more than 150 countries.

View country list
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Easy admin

Make and take calls, add phone numbers, play voicemails, edit users, and administer your entire account from the OnSIP app—it’s your all-in-one business phone! 

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Business VoIP phone service features

  • Basic
  • Call center
  • Collaboration
  • Admin
3-Way Conferencing

Lets you connect two other callers at the same time to speak simultaneously.

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Announcements
Applications that play a message to the caller then immediately forward them on to another address.
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Attended or Blind Transfer

Send calls to another extension or 10-digit phone number with or without interaction with the person receiving the call.

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Auto Attendants

Auto Attendants allow you to set up a touchtone menu of options for your callers.

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Business Hour Rules

Direct incoming calls to different destinations based on the time of day and day of week.

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Busy Lamp Field

A presence indicator that allows you to see who in your organization is available at any given time.

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Call Blocking

Stop annoying or unwanted calls from reaching you by filtering or blacklisting the number from your system.

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Call Forwarding
Redirect an incoming call to another destination, for example an extension or external phone number.
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Call Management

Handle business calls with ease: Place them on hold, mute them, and transfer them to colleagues.

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Call Parking Lots

Allow one user to put a call on hold from one device and another user to continue the conversation from any other device.

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Call Recording

Record your calls and upload to any compatible cloud storage provider.

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Call Screening

Identify the name and/or number of incoming callers.

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Call Waiting

View and be notified when another call is coming in if you’re on a call.

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Caller ID

Set a default Caller ID for outgoing calls and/or set a personal Caller ID for those with direct dial phone numbers.

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Dial-by-Name Directory

Create a company directory for callers to reach employees by spelling their names via touch tones.

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Do Not Disturb

Silence incoming calls to your deskphone and/or soft client app when you don’t wish to receive calls.

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Drag and Drop Transfer
Drag and drop any current call into your sidebar menu to transfer a call to another contact, either internally or externally. You can also choose between blind and attended transferring.
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E911

Grants users access to 911 services by defining a physical location for each user.

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Enhanced Music-on-Hold

Standard Music on Hold includes 3 genres. Upgrading to Enhanced unlocks Internet radio streams and uploaded audio files.

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HD Conference Suites
Host an audio call for up to 15 simultaneous callers at an extension or phone number of your choosing.
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Intercom

Ring another user’s extension and then automatically open their speaker phone for a two-way conversation.

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International Dialing

Dial international phone numbers from your OnSIP account.

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Interoffice Paging

Page colleagues from phone to phone or generate company-wide broadcasting.

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Music-on-Hold Channels

Music on hold settings allow you to control the music your callers hear when they are placed on hold. 3 genres included: Jazz, Classical, and Elevator.

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Personal Ring Strategy

Set your ring time and where to send a call if it’s not answered.

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Phone Numbers

OnSIP has numbers available for purchase from many different area codes.

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Ring Groups
Group similar users together, such as Billing, and ring them all simultaneously or in succession.
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Simple Queue Routing

A virtual waiting room with Music-on-Hold for your callers to wait for the next available representative.

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SMS and MMS
Send and receive SMS and MMS messages through the OnSIP app. Available for both Basic and Unlimited plans. 
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Voice Mail Boxes

Setup a mailbox to manage voice messages and custom greetings.

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Custom Announcements
Play a custom recorded message to your callers when they reach a menu or enter a queue.
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Custom Ring Strategies
Choose between Simultaneous and Hunt Ring strategies for your ring groups.
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Enhanced ACD Queues

Amplify your sales and support performance with our advanced inbound call monitoring and call distribution.

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Enhanced Queue Recording

Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider.

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Historical Queue Reporting
Access and download historical reports on queue call stats and agent performance. You can also have them emailed out on a periodic basis.
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Live Queue Dashboard
An up-to-the-minute view of your company’s call queues for Supervisors.
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Monitor, Whisper, Barge

Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller.

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Queue Failover

Set a timer for however long you want callers waiting in the queue before redirecting them to a voicemail.

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Queue Alerts

Setup instant email notifications for issues that require immediate attention.

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Supervisor/Agent Login
Queue Supervisors can log individual agents in or out of a given queue, rather than having the agent manually enter in numerical codes from their phone.
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5-Room Video Calling

In the OnSIP web and desktop apps, host and join video conference calls with internal collagues as well as external participants (up to 5 people on the call).

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Audio Conference Suites

Host an audio call for up to 15 simultaneous callers at an extension of your choosing.

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Browser App

OnSIP's softphone app, available in Chrome, Firefox, or Opera browsers.

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Desktop App

OnSIP's softphone app, available for Mac, Windows, and Linux computers.

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Doorbells
Connect and operate a remote door-unlocking system.
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End-to-End Encryption
OnSIP provides secure end-to-end encryption when using any of our softphone apps and encryption can be set to desk phones as well.
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Extension Dialing

Dial extensions in your OnSIP account from any OnSIP-registered phone.

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External Phone Numbers

Add phone numbers from outside of your OnSIP account, to be used for extension dialing, failover destinations, and other call routing situations.

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Find Me / Follow Me

Receive incoming calls at any one of your extensions and/or create a call-forward and follow you to another location, i.e., your cell phone.

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Location Settings
Add users from different locations. Also, up to 10 registrations/user allowed.
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Mobile App
Make and receive work calls from your extension using our softphone app; available for iOS and Android devices.
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Mobile Twinning
Allows you to have your mobile phone to automatically ring your extension in succession with your deskphone.
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Remote Office

Whether you have multiple locations or chose to work from home, you’ll have the presence of being in the same office.

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Simul-ring
Never miss a call by having your extension ring on any or all of your devices simultaneously.
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Soft Client Twinning
Allows you to have your softphone app to automatically ring your extension in succession with your deskphone.
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Virtual Phone Number

Numbers that are used to transmit and receive calls over the internet rather than strictly through copper telephone wires.

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Voicemail to Email

Have your voicemails delivered to your inbox via an audio file to listen to.

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Admin Portal

Administer your OnSIP account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app.

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Billing Portal

View invoices, update billing contact, view purchase history and more in our web app’s billing portal for easy accounting.

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Call Logs & CDRs

Access and download your account's call detail records for user-specified time periods.

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Extensive Knowledgebase

20 years in the making, our KB offers detailed articles, step-by-step instructions and video walkthroughs for set up.

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Google Chrome Extension
Click on phone numbers in your Chrome browser window to dial them automatically.
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HubSpot Integration

Display a caller's HubSpot record in the OnSIP app, with a link to open the full record in a new tab.

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Network Status Updates

View our Network status page for up-to-date network alerts.

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Odoo Integration
VoIP calling straight from the Odoo CRM & ERP dashboard.
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Open API Integration

Add real-time communications to your app in no time. Leverage the OnSIP platform, by the creators of sip.js.

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Open Compliant Boot Server
Automatically provision supported VoIP phones.
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Porting

Have an existing number you'd like to keep? OnSIP will assist with porting that number over from your previous provider.

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Real-Time Changes

Moves, adds, and changes to features in your OnSIP account occur in real-time.

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SIP Domain Hosting
Use your own domain name with your OnSIP Hosted PBX.
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Zendesk Integration

When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info.

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Our plans, your choice

Unlimited
All-in-one business phone system with free desk phones
$18.95
per month, per user
*Minimum 5 users
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Basic
Built for customers with a lower call volume
$49.95
per month, per account
*Calling minutes not included
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