Customize your communications

With our Enhanced ACD Queues, you can utilize a dashboard that displays a real-time queue overview along with historical reports.

Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller.

Give your website visitors the option to voice/video call your representatives directly through their browser.

Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider.

Access and download historical reports on queue call stats and agent performance. You can also have them emailed out on a periodic basis.

Display a caller's HubSpot record in the OnSIP app, with a link to open the full record in a new tab.

When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info.

Click on phone numbers in your Chrome browser window to dial them automatically.

Extension-to-extension dial, + dial SIP addresses, all for free on your OnSIP account.

OnSIP's softphone app, available for Mac, Windows, and Linux computers.

OnSIP's softphone app, available in Chrome, Firefox, or Opera browsers.

OnSIP's softphone app, available for iOS and Android devices.

In the OnSIP web, desktop, and mobile apps, make and receive video calls to users who also have video-enabled devices.

In the OnSIP web and desktop apps, host and join video conference calls with internal collagues as well as external participants (up to 5 people on the call).

A visual directory of your staff, complete with voice and video call buttons and availability status icons.

A dedicated webpage for an individual staff member, complete with voice and video call buttons and an availability status icon.

Receive incoming calls on all of your OnSIP-registered devices, such as desk phones, our desktop app, and our mobile app.

Add phone numbers from outside of your OnSIP account, to be used for extension dialing, failover destinations, and other call routing situations.

Dial extensions in your OnSIP account from any OnSIP-registered phone.

Have an existing number you'd like to keep? OnSIP will assist with porting that number over from your previous provider.

Administer your OnSIP account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app.

Add users from different locations. Also, up to 10 registrations/user allowed.

Use your own domain name with your OnSIP Hosted PBX.

Automatically provision supported VoIP phones.

Access and download your account's call detail records for user-specified time periods.

Account overview that provides you with key data, monthly plan information, and access to creating support tickets in the legacy admin portal (coming soon to our web app admin portal!).

View our Network status page for up-to-date network alerts.

Award-winning, tenured, and U.S.-based Client Engagement Team provides support via calls, support tickets, chat, and emails.

Moves, adds, and changes to features in your OnSIP account occur in real-time.

Detailed articles provide step-by-step instructions and video walkthroughs of setting up OnSIP features.

Add real-time communications to your app in no time. Leverage the OnSIP platform, by the creators of sip.js.