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OnSIP’s business VoIP communications are designed to match how you work - giving you the phone service you need for the price you want. Get started today.
Our fully customizable phone system is a breeze to set up. Easily add and remove users and features to suit your business needs. And only pay for what you need with month-to-month contracts.
We designed a system that’s so bulletproof, we patented it. Enjoy disaster-proof service thats always up, always on: cloud-based, high redundancy, and colocation hosted.
Make calls directly from the app, or use a desktop phone if you prefer. Best-in-class VoIP phones are included with the Unlimited plan (5 users minimum).
Our fully customizable phone system is a breeze to set up. Easily add and remove users and features to suit your business needs. And only pay for what you need with month-to-month contracts.
We designed a system that’s so bulletproof, we patented it. Enjoy an always up, always on VoIP platform that's cloud-based, has high redundancy, and can be used by businesses to comply with their HIPAA obligations.
Make calls directly from the app, or use a desktop phone if you prefer. Best-in-class VoIP phones are included with the Unlimited plan (5 users minimum).
Auto Attendants allow you to set up a touchtone menu of options for your callers.
Group similar users together, such as Billing, and ring them all simultaneously or in succession.
Setup a mailbox to manage voice messages and custom greetings.
Create a company directory for callers to reach employees by spelling their names via touch tones.
Identify the name and/or number of incoming callers.
View and be notified when another call is coming in if you’re on a call.
Redirect an incoming call to another destination, for example an extension or external phone number.
Send calls to another extension or 10-digit phone number with or without interaction with the person receiving the call.
Record your calls and upload to any compatible cloud storage provider.
Allow one user to put a call on hold from one device and another user to continue the conversation from any other device.
A presence indicator that allows you to see who in your organization is available at any given time.
Page colleagues from phone to phone or generate company-wide broadcasting.
Applications that play a message to the caller then immediately forward them on to another address.
Direct incoming calls to different destinations based on the time of day and day of week.
Set your ring time and where to send a call if it’s not answered.
Stop annoying or unwanted calls from reaching you by filtering or blacklisting the number from your system.
Dial international phone numbers from your OnSIP account.
Ring another user’s extension and then automatically open their speaker phone for a two-way conversation.
Host an audio call for up to 15 simultaneous callers at an extension or phone number of your choosing.
A virtual waiting room with Music-on-Hold for your callers to wait for the next available representative.
Silence incoming calls to your deskphone and/or soft client app when you don’t wish to receive calls.
Set a default Caller ID for outgoing calls and/or set a personal Caller ID for those with direct dial phone numbers.
Lets you connect two other callers at the same time to speak simultaneously.
Amplify your sales and support performance with our advanced inbound call monitoring and call distribution.
Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider.
Access and download historical reports on queue call stats and agent performance. You can also have them emailed out on a periodic basis.
Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller.
Set a timer for however long you want callers waiting in the queue before redirecting them to a voicemail.
Queue Supervisors can log individual agents in or out of a given queue, rather than having the agent manually enter in numerical codes from their phone.
Play a custom recorded message to your callers when they reach a menu or enter a queue.
An up-to-the-minute view of your company’s call queues for Supervisors.
OnSIP's softphone app, available for Mac, Windows, and Linux computers.
OnSIP's softphone app, available in Chrome, Firefox, or Opera browsers.
Allows you to have your softphone app to automatically ring your extension in succession with your deskphone.
In the OnSIP web and desktop apps, host and join video conference calls with internal collagues as well as external participants (up to 5 people on the call).
Add phone numbers from outside of your OnSIP account, to be used for extension dialing, failover destinations, and other call routing situations.
Dial extensions in your OnSIP account from any OnSIP-registered phone.
A unique URL that you can send to anyone to invite them to a voice or video call from any supported web browser.
Connect and operate a remote door-unlocking system.
Receive incoming calls at any one of your extensions and/or create a call-forward and follow you to another location, i.e., your cell phone.
Have your voicemails delivered to your inbox via an audio file to listen to.
Allows you to have your mobile phone to automatically ring your extension in succession with your deskphone.
Numbers that are used to transmit and receive calls over the internet rather than strictly through copper telephone wires.
Administer your OnSIP account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app.
Moves, adds, and changes to features in your OnSIP account occur in real-time.
20 years in the making, our KB offers detailed articles, step-by-step instructions and video walkthroughs for set up.
Automatically provision supported VoIP phones.
Access and download your account's call detail records for user-specified time periods.
Use your own domain name with your OnSIP Hosted PBX.
View invoices, update billing contact, view purchase history and more in our web app’s billing portal for easy accounting.
Have an existing number you'd like to keep? OnSIP will assist with porting that number over from your previous provider.
Display a caller's HubSpot record in the OnSIP app, with a link to open the full record in a new tab.
When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info.
Click on phone numbers in your Chrome browser window to dial them automatically.
Gartner Digital Markets has awarded OnSIP its exclusive Best Customer Support badge, based on high marks and strong reviews left by OnSIP customers.
Great service. We have saved thousands of dollars by switching to OnSIP. We now use their product at 6 locations.
The best VoIP service for small business.
After trying several options OnSIP was by far the best. VoIP has many technical quirks and they've succeeded in making it as easy as possible. Call quality is amazing.
Our company has been with two other VoIP providers and OnSIP has been outstanding! The dashboard is simple, the customer service is absolutely top notch and the call quality is fantastic.
Connecting with customer support at OnSIP is always easy, efficient, pleasant, and helpful. It is a refreshing reminder of the ideal standard that every company should strive for. Thanks, OnSIP!
Cut my Spectrum bill in 1/2 and so many more services. The phone and app are wonderful. My only regret is I waited so long.
Always the best in customer service. I needed help with a setup, got a U.S. based resource right away who was able to give the needed help right then, and the setup was completed right there on the spot. Much appreciated in this day when just good customer service is hard to find.
OnSIP is always there when I have a technical issue - and for as long as I need. Customer success is outstanding. And I’ve never had a reliability issue - when I need help it is only about configuring something new.
We've been using OnSIP for several years in our office. The support team is extremely responsive and really nice to deal with. They have a great product that has seen us through the transition to remote work with no issues.
Tremendous feature set. Great price for a phone system where all my staff can have their business phone with them at all times. On their desk in and at home on any computer with internet access, and on their cell. Easy to manage. Excellent service and support from the OnSIP support team.
OnSIP makes my phone operations so simple and most importantly, highly efficient. Things run like they are supposed to and at a cost that really fits my budget.
OnSIP receives a Gartner Digital Markets Best Badge, which highlights highest-rated products and services based on verified user reviews.
Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.
Where does a call go if your smartphone, VoIP phone, or softphone is set to Do Not Disturb? Read on for the answers!
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