OnSIP: A Phone System for Slack Customers

Slack is a team communications tool popular among small and medium-sized businesses and organizations. It’s the place “where work happens - whatever work means for you." We integrated Slack into our cloud phone system, because its speed, ease, and efficiency works well with our goal of helping modern organizations collaborate with each other and connect with customers while saving time and money.

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Topics: SMB Leadership, onsip_app, integrations, slack

How Do I Generate a CSR for My Phone Number? [FAQ]

A Customer Service Record (CSR) contains important information about your phone number. This information is primarily used to port your phone number from one phone service to another. Your old phone service and new phone service will reference the CSR for technical details so they can ensure a smooth transfer of your phone number.

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Topics: SMB Leadership, porting, phone number

Setup DIY Phone System for Small Business in Less Than 1 Hour

OnSIP was built for people who hate waiting. We offer a complete phone system that takes less than an hour to set up - and it's all DIY. There's no extra hardware required. Deskphones optional. All you need are your laptop and your vocal chords (not included).

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Topics: SMB Leadership, webphone, VoIP, onsip_app

New OnSIP Phone Review: Bria for iPad

We're happy to announce our latest phone review: Bria for iPad (Version 3.8.1). Bria for iPad is an extension of the well-known softphone onto Apple's popular tablet. The app offers more screen real estate, HD voice and video calling, and leading features such as automatic call recording. Here's an excerpt from the review:

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Topics: IP phone, phone review, bria, Softphone, app

4 Impressive Business VoIP Phones from 2016 [Free Guide]

Every year, business phone manufacturers release new models and firmware with the latest designs, features, and capabilities. In 2016, we saw several impressive IP phones enter the market. These phones featured shiny touchscreens, more customizable keys, HD voice and video codec support, and more.

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Topics: DECT Phone, Desk Phone, Business Technology, IP phone, IP phones,, phone review, Softphone

New OnSIP Admin Onboarding: Add Phone Users and Extensions

Last week, we released a new user onboarding process to help new customers set up their OnSIP accounts. This new sequence makes it easy for account administrators to add new users and assign extensions immediately after account activation, without having to log in to the OnSIP Admin Portal.

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Topics: Business Technology, Onboarding

New OnSIP Review: Grandstream GWN7610

We're happy to announce our latest review for the Grandstream GWN7610, a wireless access point and the company's first product in a new line of networking equipment.

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Topics: Grandstream, SMB Leadership, IP phone, phone review

Free Group Video Calling in the OnSIP App

We recently released multi-party video conferencing in the OnSIP app, which allows up to five users to join a free video conference. Prior to this release, users could only initiate two-way video chats with another contact. Now, up to five people can join a conference directly in their browser window with no plugins or downloads required.

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Topics: WebRTC, Business Technology, conferencecall, feature, video conference, video call

Smartphone vs Softphone: 5 Business Calling Features

Your smartphone is great for making everyday phone calls, texting, taking photos, and more. When you need to take a business call, however, there are features that your native dialer simply don't support. Softphones, or software phones, are designed to offer an alternative to your standard smartphone dialer with critical business features, including multi-party video conferencing, attended transfers, call recording, and more.

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Topics: Android, iPhone, SMB Leadership, Business Technology, bria, Softphone

Introducing VTech Business SIP Phones [Unboxing Video]

The VTech ErisStation is our New York office’s trusted conference phone. It’s the go-to device for our weekly company-wide call, and has served us well for over a year. We recently received a large shipment of VTech business phones, including DECT models and desk phones, and we’re excited to take a look at them for our VoIP Phone Reviews program.

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Topics: DECT Phone, Desk Phone, IP phone, phone review