How to Interpret VoIP Test Results

A VoIP test tells you if your Internet connection is equipped for a cloud phone system. If your connection does not meet the test's standards, your calls could suffer from subpar quality.

Here's a quick guide to understanding what your VoIP test results mean.

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Topics: SMB Leadership, Business Technology, VoIP

New Phone Review: HTek UC842

We're happy to announce our latest phone review for the HTek UC842. The UC842 is a mid range color IP phone built for decision makers. Here's a snippet from the review: 

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Topics: SMB Leadership, Business Technology, IP phone, phone review

10 Phone Sales Tips You Needed Yesterday

People tend to be suspicious of phone calls from unknown numbers. When that caller turns out to be a salesperson, it’s an even harder uphill battle.

There are hundreds of strategies for how to sell over the phone. Here are the ten tips that you can implement today to become an expert in making sales calls.

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Topics: SMB Leadership

6 Reasons to Stop Reimbursing Employee Cell Phone Bills

Reimbursing employee cell phone bills for work expenses is a popular business practice. It makes sense, on paper, for both the employer and the employee. The employer thinks he'll save money by outsourcing hardware costs to the employees. The employees think they'll save money on their phone bills.

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Topics: SMB Leadership, cloud phone system, cellphone

Small Business Lessons and Tips on #SMBlab [VIDEO]

On last Friday's #SMBlab, Angela Leavitt (@MojoMktg) and Mike Oeth (@VoIPCEO) welcomed OnSIP customer Dave Klepp (@ESS_Guru) from Engineered Security Solution as the show's special guest. The conversation flowed from Dave's personal experience as a small business owner to useful tips that entrepreneurs can apply to their own businesses.

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Topics: SMB Leadership, SMBlab

Top 7 Reasons People Avoid Their Desk Phones

Desk phones are often seen as an essential part of modern work life. But webphones, softphones, and other cloud phone system features have all made traditional desktop phones less mandatory for day-to-day business.

Here are the top seven reasons people avoid their desk phones, and how you can replace them with a better option.

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Topics: Soft Phone, Desk Phone, SMB Leadership, webphone, onsip_app

New Phone Review: Grandstream GXP2170

Check out our new phone review for the Grandstream GXP2170The GXP2170 is a mid level phone with 12 simultaneous lines and 48 multipurpose keys that can be programmed from a wide range of features. From the review:

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Topics: SMB Leadership, Business Technology, IP phone, phone review

Celebrating Gender Diversity in Telecom at Channel Partners 2016

Women in the Channel hosted their 11th Networking and Enrichment Event at the 2016 Channel Partners Conference & Expo in Las Vegas in March. The theme of the event was “Go Big with Gender Diversity” and featured a gender-diverse panel for the first time.

The discussion invited leaders from the channel and telecom, and focused on strategies for fostering female leadership within the industry.

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Topics: SMB Leadership, womenintech, wic

Are Business VoIP and Cloud Phone Systems the Same?

The buzzwords of the internet telephony world are getting increasingly hard to distinguish from each other. Terms such as 'business VoIP' and 'cloud phone system' are used without definition, often multiple times per page, and sometimes interchangeably.    

Business VoIP and cloud phone systems do offer similar functionality. But these phone systems are classified separately because they each have unique offerings. Here we'll define both terms and examine their similarities and differences. 

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Topics: SMB Leadership, cloudphonesystem, business voip

5 Signs Your Startup Needs a Cloud Phone System

Your business idea may have been thought up in a restaurant or a shower. Your first prototype or diagram may have been put together in a garage.

Your startup isn't ready for a 'business phone system' yet - or is it?

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Topics: SMB Leadership, Office Management