- When: Tuesday, October 6, from 7 - 9:30 pm PST
- Where: Bowlmor Lanes Anaheim (321 W. Katella Ave, Suite #85)
Your go-to blog for the latest in business VoIP and other tools to help your company succeed
If you work at a nonprofit, you know how important timely donation campaigns are for your funding. Some nonprofits may need to scale up donation calling centers during elections, charity drives, or alumni weeks.Read More
Today’s business VoIP solutions allow you to deploy a full phone system right on your existing office LAN, providing cost savings and performance improvements. But, ensuring business VoIP network quality can be a tricky for businesses that have multi-level offices, desks without Internet connectivity, and/or other bandwidth-intensive activities. Here's a checklist for ensuring VoIP quality on your network.Read More
Topics: Business Technology
As we continue to build upon our ACD Queue offering, we're happy to share a new feature we've rolled out today - Queue Alerts!
Queue Alerts allow supervisors to receive automated notices when self-defined thresholds are passed in their Smart Queues. These alerts can be set up to trigger when:
But there are some less obvious, impactful advantages to be explored, such as advanced call forwarding.
As an example, missed calls can be sent to destinations beyond the voicemail box. Want to know how? Here are a few examples detailing how hosted VoIP can forward your incoming business calls to wherever you find yourself.Read More
Calling our VoIP Reseller community! Our team is hitting the road next week for the semi-annual ITExpo West in Anaheim, CA, October 5-8. We hope you'll join us. We will be participating in these panels:
We're also excited to hit the bowling lanes with our friends from Telecom Brokers and Women in the Channel for our latest networking event. You'll find us at the Telecom Brokers booth (Booth 406).Read More
Nonprofits operate with unique principles that separate them from for-profit businesses. But when it comes to picking a phone system, a nonprofit organization is just as likely to benefit from many of the features offered by a leading hosted VoIP provider.Read More
The business VoIP services market has shown no signs of slowing down.
Infonetics Research issued a report in May of 2015 highlighting many positive trends seen by this market over the last few years. Diane Myers, research director for VoIP, UC and IMS at Infonetics Research, said,
"Business voice services are the driving force within the VoIP services market as the move to IP positively impacts cloud, trunking and managed services across all business segments. Larger enterprises in particular continue to actively evaluate cloud unified communications."Read More
You're taking on a big responsibility when you're tasked with recommending a new phone system for your boss. It's definitely a job you want to get right.
With so many qualified hosted PBX phone systems, it may seem like a no brainer that VoIP is the way to go. But when your boss needs a little convincing, here are some key points to bring up.Read More
The Cisco 7900 series is a popular phone line that is now no longer supported by Cisco. These phones are known to be sturdy, reliable, and feature rich, which is why users continue to use them regardless of their lifespan status.
But there are other phones on the market that can do just as much as the 7900 series for those looking to make the switch. Here are four other options that work well as alternatives.Read More