VoIP Troubleshooting Tools: Testing Your Network Connection

Problems with your VoIP connection will often take the form of degraded audio quality, including choppy, spliced, and inaudible call segments. Some disruptions are so serious that calls will drop altogether. These issues can damage important calls with customers and clients.

VoIP tests, ping tests, and traceroutes are free tools that can pinpoint what's wrong with your business phone connection when problems like this occur. These tools won't fix the problem, but they can give you insight into the location and scope of the issues you're experiencing.

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Topics: voip test, ping test, troubleshooting, traceroute

Poor VoIP Call Quality? Try a Ping Test

VoIP call quality relies on a stable internet connection. Even the most advanced VoIP phone services can become unusable due to poor connectivity. However, just knowing that your network is experiencing issues is not enough information to fix the problem.

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Topics: SMB Leadership, voip test, call quality, ping test

What Internet Uptime Guarantee Do I Need For Business VoIP?

Service uptime is a key factor when considering an Internet Service Provider (ISP). From a hosted VoIP perspective, a reliable internet connection is crucial for your phone system. Lower uptime guarantees mean more potential outages and service disruptions, which can completely cripple your ability to make and receive business calls.

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Topics: SMB Leadership, voip test, ISP, uptime

How Do I Test My Internet Speed for VoIP?

A key factor of VoIP call quality is your Internet speed. Low speeds can degrade calls, causing breaks, delays, and dropped connections. A simple VoIP quality test can assess your office Internet speed, along with your general preparedness for VoIP.

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Topics: SMB Leadership, routers, modems, voip test, ISP