Best Business VoIP Routers: The Features and Prices You Need

Most consumer routers aren't built to accommodate business VoIP traffic right out of the box. These routers lack the proper features, or are inadequately configured, to prioritize and protect VoIP traffic.

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Topics: SMB Leadership, business voip, routers

New OnSIP Phone Review: HTek UC924

We're happy to announce our latest phone review for the HTek UC924. The 924 is a color enterprise IP phone that can host up to 4 SIP accounts. Here's an excerpt from the review:

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Topics: SMB Leadership, Business Technology, IP phone, phone review, htek

OnSIP: A Phone System for Slack Customers

Slack is a team communications tool popular among small and medium-sized businesses and organizations. It’s the place “where work happens - whatever work means for you." We integrated Slack into our cloud phone system, because its speed, ease, and efficiency works well with our goal of helping modern organizations collaborate with each other and connect with customers while saving time and money.

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Topics: SMB Leadership, onsip_app, integrations, slack

How Do I Generate a CSR for My Phone Number? [FAQ]

A Customer Service Record (CSR) contains important information about your phone number. This information is primarily used to port your phone number from one phone service to another. Your old phone service and new phone service will reference the CSR for technical details so they can ensure a smooth transfer of your phone number.

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Topics: SMB Leadership, porting, phone number

Setup DIY Phone System for Small Business in Less Than 1 Hour

OnSIP was built for people who hate waiting. We offer a complete phone system that takes less than an hour to set up - and it's all DIY. There's no extra hardware required. Deskphones optional. All you need are your laptop and your vocal chords (not included).

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Topics: SMB Leadership, webphone, VoIP, onsip_app

New OnSIP Review: Grandstream GWN7610

We're happy to announce our latest review for the Grandstream GWN7610, a wireless access point and the company's first product in a new line of networking equipment.

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Topics: Grandstream, SMB Leadership, IP phone, phone review

Smartphone vs Softphone: 5 Business Calling Features

Your smartphone is great for making everyday phone calls, texting, taking photos, and more. When you need to take a business call, however, there are features that your native dialer simply don't support. Softphones, or software phones, are designed to offer an alternative to your standard smartphone dialer with critical business features, including multi-party video conferencing, attended transfers, call recording, and more.

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Topics: Android, iPhone, SMB Leadership, Business Technology, bria, Softphone

New OnSIP Phone Review: Polycom VVX 300

We're happy to announce our latest phone review for the Polycom VVX 300. The VVX 300 is a formidable entry level phone with excellent voice quality and the right features for standard office use. Here's an excerpt from the review:

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Topics: Polycom, SMB Leadership, Business Technology, IP phone, review

5 Ways to Use A Free SIP Account

A SIP account opens the door to free HD voice and video calling on platforms such as iOS, Android, Mac, and Windows.

Besides the free voice/video perks, a SIP account also allows you to customize the way you communicate with your family, friends, co-workers, and business contacts. Here are the top 5 ways to get the most out of a free SIP address.

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Topics: SMB Leadership, SIP, webphone

Team Messaging with Slack Channel Chat in the OnSIP App

In September, we announced the release of a Slack integration with the OnSIP app. By connecting a Slack account to the OnSIP app, users can chat with other coworkers without leaving the OnSIP app window. Last week, we released a new feature to allow users to send and receive messages on Slack channels in addition to individual contacts.

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Topics: SMB Leadership, Business Technology, Office Management