When choosing a cloud phone system, it's crucial to consider many factors during your decision-making process. Evaluating questions like "Does the VoIP service integrate with other software that my business uses (like Salesforce or Zendesk)?" and "Can my staff members who frequently travel for business still utilize this VoIP platform?" will help you make the best decision—and find the best fit—for your business.
One important factor that you should add to your list is: "Is this VoIP service PCI compliant?" PCI compliance can tell you a lot about a service provider beyond just ensuring that your credit card information is secure. We'll explain more in this blog post.Read More