Buyer's Guide: Polycom VVX Business Media Phone Series Differences

Polycom is known in the business phone industry for having superior HD voice and design features, so VVX phones are likely at the top of your purchasing list. The Polycom VVX business media phones portfolio includes the basic VVX 300 series, the mid-range VVX 400 series, the performance VVX 500 series, and the executive VVX 600 series.

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Topics: Polycom, SMB Leadership, IP phone

7 Key Features a Free Video Calling Service Needs

Multi-party video conferencing is becoming a mainstay of both large and small businesses. As a powerful collaboration tool, it is commonly used both within and between organizations to facilitate team meetings, client calls, product demos, and more.

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Topics: SMB Leadership, onsip_app, video conference, video call

Pre-Release Review: Grandstream GDS3710 Beta

We're happy to announce our latest pre-release review! The Grandstream GDS3710 is an IP surveillance camera, door lock, and intercom system operated by a SIP-based security mechanism. We were given the opportunity to review a beta model of the device by Grandstream.

Here's an excerpt from our review:

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Topics: Grandstream, SMB Leadership, Business Technology, IP phone, phone review

Resell, Recycle, and Donate Old PBX Phone System Equipment

Hosted VoIP, when compared to an on-premise PBX phone system, reduces costs, requires less hardware, decreases service issues, and saves installation and maintenance time. If you've recently switched over to cloud VoIP from an on-premise system, you've made a good choice.

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Topics: SMB Leadership, hosted PBX, VoIP

What Are Call Detail Records (CDRs)?

A call detail record (CDR) provides information about calls made over a phone service. A CDR report can offer businesses exact answers about where, when, and how calls are made for reporting and billing purposes.

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Topics: SMB Leadership, hosted PBX, business voip

Stop Unwanted Calls: Block Inbound Numbers on Polycom Phones

With the rise of spam calling, US small businesses lose half a billion dollars a year handling unwanted calls. Futhermore, the federal government's Do Not Call Registry applies only to private citizens, not to businesses.

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Topics: Polycom, SMB Leadership, IP phone, phone number

New OnSIP Review: VTech VSP726 and VH6102

We're happy to announce our latest phone review for the VTech VSP726, along with the VH6102 cordless headset. The phone has a solid feature set for the price, and comes with local call recording. Here's an excerpt from the review:

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Topics: SMB Leadership, IP phone, VTech, VoIP, phone review

After Hours Voicemail and Auto Attendant Greetings

Most businesses will automatically play a recording if you try to call their office when they are closed. An after hours announcement is a professional way to notify callers of important details, rather than making them wait for the call to failover to a voicemail box or other destination.

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Topics: SMB Leadership, hostedPBX, greeting script

Cloud Phone System for Commercial Real Estate: Case Study

In 2011, Bill Vogel, the Principal & Managing Broker of Third Coast Commercial Real Estate, found that his firm was outgrowing the TalkSwitch IP-PBX phone system it was using. His growing real estate business was in need of more advanced functionality than the on-site phone system could offer. He began his search for a replacement.

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Topics: SMB Leadership, Office Management

What Is Power over Ethernet (PoE)?

Power over Ethernet is a feature that can streamline setup and decrease the cost of equipment you need to buy for IP-enabled endpoints, such as VoIP phones, cameras, and other devices that transfer data via Ethernet cables.

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Topics: SMB Leadership, IP phones,, VoIP, power over ethernet