Mission: Complete! Chorus Communications’ Who’s Who in Technology, Baltimore 2019

The OnSIP Channel Team was excited to join our Chorus Communications friends at their inaugural Who’s Who in Technology, Baltimore, on June 4, 2019. The event, branching off from Chorus’s long-running Who’s Who in Technology, Philly, brought an entertaining day of learning and networking to the Charm City. OnSIP also returned as a three-time Technology Display Sponsor of Who’s Who in Technology, where our team members enjoyed the opportunity to meet face to face with Chorus Partners there.

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Topics: OnSIP News, Events, Chorus Communications

Introducing the Redesigned OnSIP App!

Notice something different about the OnSIP app? We’ve redesigned the app, improved its functionality, and included a brand refresh while we were at it! Who doesn’t love a new coat of paint?

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Topics: The OnSIP Softphone App, OnSIP News, OnSIP Chatter

ITDRC OPEX19: Disaster Tech Training

The Information Technology Disaster Resource Center (ITDRC) is a nonprofit organization that mobilizes in the wake of disasters to provide technical assistance and communications equipment to affected areas. Thanks to partner organizations like Amazon Web Services (AWS), Google, and Cisco, as well as volunteers with backgrounds in professional, medical, and technical spheres, the ITDRC is able to make a huge impact in any community—no matter how small or remote.

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Topics: OnSIP News, ITDRC, Events

What We've Been Working On: sayso

Progress has typically moved slower in the business telecom space. There have been constant quality-of-life improvements over the years, such as desktop & mobile applications untethering workers from their desks or real-time alerts for call center managers, but if someone woke from a 50-year coma, they’d probably recognize phone numbers and dialpads and figure out the core functionality.

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Topics: OnSIP Features & Benefits, sayso, time-sensitive content, OnSIP sayso

Introducing the OnSIP Mobile App: An OnSIP Softphone for iOS and Android

OnSIP for iOS and OnSIP for Android are now available to all OnSIP users for free. Thanks to an outpouring of feedback from our early adopters, we're confident the OnSIP mobile app will be the most convenient mobile softphone option for your team.

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Topics: SMB Leadership, Business Technology, Office Management

Disaster Recovery: Nonprofit Org Provides Vital Communications and IT Tech to Devastated Communities

The 2018 Atlantic hurricane season was, tragically, another destructive one for the United States. Hurricane Florence inundated North and South Carolina with record-setting flooding— approaching 3 feet in some locations there. And Hurricane Michael, the fourth-strongest hurricane to make landfall in the U.S., shattered communities in the Florida Panhandle and Southern Georgia with 155 mph winds.

Thankfully, there are many organizations that stand ready to provide immediate aid when disasters like hurricanes, tornadoes, floods, and wildfires strike. One of these organizations is the Information Technology Disaster Resource Center (ITDRC), and OnSIP is proud to contribute technical support and resources to this worthy company.

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Topics: About VoIP, SMB Leadership, Business Technology

How a Cloud Phone System Can Help Your Business Compete with Larger Competitors

Deploying a cloud phone system is one of the best business decisions you can make. Why?

Cloud phone providers offer platforms that have ever-increasing lists of features, indicated by proud advertisements that state they offer "X number of features!" and "Y number of application integrations!" But what is perhaps more important is the quality of features that are included in their platforms.

By switching to a cloud phone system, your business will gain many abilities that will help you compete with larger competitors. Learn about some of the significant advantages below:

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Topics: SMB Leadership, Business Technology, cloud phone system

Gain Business Intelligence with OnSIP's Call Tracking Metrics

Data. You need it to make wise business decisions.

Actually, you need to understand it in order to make those prudent decisions. Reports that present your business's data in an organized fashion will help you uncover patterns and find actionable intelligence. As PwC put it:

Applying analytics technologies, tools, techniques and talent can transform dry facts and figures into strategic insights that deliver intelligence in the moment. You can now solve specific and complex business problems on reliable intel, not gut-instinct.

An OnSIP cloud phone system provides a variety of built-in reports and dashboards that are available for your use. These features present invaluable call tracking metrics that measure how your company is using the phone system.

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Topics: About VoIP, SMB Leadership, Business Technology

What's Killing Phone Calling? What Can Revive It? Voice Chat?

I was delighted to see this article by David Pierce from the Wall Street Journal of July 2018. He shares many of our thoughts on the purported death of phone calling.

Clearly, Pierce has it right when he points out that the Internet and smart phones brought us ways to communicate -- email, text, Facetime, Instagram, Snapchat, chat bots, etc. -- "that make phone calls seem wildly inefficient." He's also right when he says that these methods lack the "warmth and humanity that made the telephone work in the first place.”

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Topics: SMB Leadership, video call, voice chat, instacall

Top 5 Modern Features of a Cloud Based Phone System

The phone is still one of the most valuable sales and service tools in the office today. Are you and your staff taking advantage of the best capabilities of a modern cloud-based phone system? Here are our top 5 must-have features that maximize productivity and efficiency in a modern workplace:

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Topics: Business Technology, voice chat