Mission Statement Examples that Make a Sparkling Declaration [6 Tips]

Writing a mission statement is challenging for any business leader. How do you condense almost everything your company does into a few sentences?

It's a hard task. But no matter what you end up putting on the page, there are certain steps you can take that will improve your mission statement, regardless of what industry you hail from.

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Topics: SMB Leadership, SMB, mission statement

10 Ways OnSIP Differs from Hosted VoIP Competitors

So you've decided to go with a hosted VoIP provider for your company's new phone system.

We're sure that you've done some research and have a list of VoIP companies to compare. We hope OnSIP Hosted PBX has made the cut.

OnSIP's distributed (but redundant) platform, customizable pricing, and wide suite of enterprise features help us stand apart from our competitors. To assist you in your decision-making, we've compiled a list of 10 key points that illustrate how unique OnSIP is within the VoIP industry.

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Topics: WebRTC, VoIP Reseller, VoIP Reseller - Panasonic, SMB Leadership, Business Technology

VoIP Resellers: Come Join Us For a Night of Bowling and Networking at ITEXPO

You're invited to a night of bowling and networking with OnSIP, Telecom Brokers, and Women in the Channel after tomorrow's ITEXPO events. Hope to see you there! 

  • When:  Tuesday, October 6, from 7 - 9:30 pm PST
  • Where: Bowlmor Lanes Anaheim (321 W. Katella Ave, Suite #85)
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Topics: VoIP Reseller, VoIP Reseller - Panasonic, SMB Leadership

Nonprofit Call Center - Building a Quick Solution [Guide]

If you work at a nonprofit, you know how important timely donation campaigns are for your funding. Some nonprofits may need to scale up donation calling centers during elections, charity drives, or alumni weeks.

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Topics: Govt & Nonprofit, SMB Leadership, Office Management, hosted PBX

Business VoIP Network Quality [5 Tips]

Today’s business VoIP solutions allow you to deploy a full phone system right on your existing office LAN, providing cost savings and performance improvements. But, ensuring business VoIP network quality can be a tricky for businesses that have multi-level offices, desks without Internet connectivity, and/or other bandwidth-intensive activities. Here's a checklist for ensuring VoIP quality on your network.

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Topics: Business Technology

New Feature: Queue Alerts for Smart Queues

As we continue to build upon our ACD Queue offering, we're happy to share a new feature we've rolled out today - Queue Alerts!

Queue Alerts allow supervisors to receive automated notices when self-defined thresholds are passed in their Smart Queues. These alerts can be set up to trigger when:

  • Too few agents are logged into a queue
  • Too many callers are entering a queue
  • Callers are waiting for too long in a queue
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Topics: SMB Leadership, Business Technology

Advanced Call Forwarding with Hosted VoIP - Work Smarter

Much has been written about the benefits of using hosted VoIP for your business. The obvious advantages include cost savings and telephone system integrations made possible by cloud VoIP.

But there are some less obvious, impactful advantages to be explored, such as advanced call forwarding.

As an example, missed calls can be sent to destinations beyond the voicemail box. Want to know how? Here are a few examples detailing how hosted VoIP can forward your incoming business calls to wherever you find yourself.

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Topics: About VoIP, SMB Leadership, Business Technology

VoIP Resellers: Join Us at ITEXPO, And Bring Your Bowling Shoes

Calling our VoIP Reseller community! Our team is hitting the road next week for the semi-annual ITExpo West in Anaheim, CA, October 5-8. We hope you'll join us. We will be participating in these panels:

  1. CEO Mike Oeth and SVP of Marketing Nicole Hayward will participate in the panel Gender Diversity Pays Off: Grow Your Business with Female Leadership, Wednesday 10/7 at 11:30 AM PT.
  2. Mike will speak at From Hype to Reality: WebRTC Use Cases, Wednesday 10/7 at 3:30 - 4:15 PM PT.

We're also excited to hit the bowling lanes with our friends from Telecom Brokers and Women in the Channel for our latest networking event. You'll find us at the Telecom Brokers booth (Booth 406).

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Topics: VoIP Reseller, VoIP Reseller - Panasonic, SMB Leadership, Business Technology, SMB

Phone System For Nonprofit: Consider Hosted VoIP [Sample RFP Template]

Nonprofits operate with unique principles that separate them from for-profit businesses. But when it comes to picking a phone system, a nonprofit organization is just as likely to benefit from many of the features offered by a leading hosted VoIP provider. 

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Topics: SMB Leadership, Business Technology, Office Management

Get a Share of a $70 Billion Market - Become a Hosted VoIP Reseller

The business VoIP services market has shown no signs of slowing down.

Infonetics Research issued a report in May of 2015 highlighting many positive trends seen by this market over the last few years. Diane Myers, research director for VoIP, UC and IMS at Infonetics Research, said,

"Business voice services are the driving force within the VoIP services market as the move to IP positively impacts cloud, trunking and managed services across all business segments. Larger enterprises in particular continue to actively evaluate cloud unified communications."
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Topics: VoIP Reseller, VoIP Reseller - Panasonic, About VoIP, Business Technology