Disaster Recovery: Nonprofit Org Provides Vital Communications and IT Tech to Devastated Communities

The 2018 Atlantic hurricane season was, tragically, another destructive one for the United States. Hurricane Florence inundated North and South Carolina with record-setting flooding— approaching 3 feet in some locations there. And Hurricane Michael, the fourth-strongest hurricane to make landfall in the U.S., shattered communities in the Florida Panhandle and Southern Georgia with 155 mph winds.

Thankfully, there are many organizations that stand ready to provide immediate aid when disasters like hurricanes, tornadoes, floods, and wildfires strike. One of these organizations is the Information Technology Disaster Resource Center (ITDRC), and OnSIP is proud to contribute technical support and resources to this worthy company.

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Topics: SMB Leadership, Business Technology, About VoIP

How a Cloud Phone System Can Help Your Business Compete with Larger Competitors

Deploying a cloud phone system is one of the best business decisions you can make. Why?

Cloud phone providers offer platforms that have ever-increasing lists of features, indicated by proud advertisements that state they offer "X number of features!" and "Y number of application integrations!" But what is perhaps more important is the quality of features that are included in their platforms.

By switching to a cloud phone system, your business will gain many abilities that will help you compete with larger competitors. Learn about some of the significant advantages below:

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Topics: SMB Leadership, Business Technology, cloud phone system

OnSIP Previews Total Revamp of InstaCall at Channel Partners Evolution

The OnSIP Channel Team travelled to the great city of Philadelphia last week for a packed— and productive— week at Channel Partners Evolution. While spending the days showcasing an upcoming overhaul of the popular web calling solution, the team also attended the 2018 Chorus Carriers Ball, a yearly gala hosted by Chorus Communications, one of the nation's leading Master Agents. OnSIP was proud to be a returning Platinum Sponsor of The Carriers Ball.

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Topics: SMB Leadership, Business Technology, instacall

HD VoIP and HD Voice Codecs

Have you ever been on a business call that had crystal clear sound? Or maybe you've overheard a call on your coworker's speakerphone and you could've sworn that the person who your coworker was speaking with was actually in the room!

These types of calls are high-definition calls, but you might know them as wideband audio or "HD Voice," just to name a few synonyms. In this blog, we'll present some introductory information on what HD calls are and how they work.

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Topics: About VoIP, Business Technology, IP phone

Gain Business Intelligence with OnSIP's Call Tracking Metrics

Data. You need it to make wise business decisions.

Actually, you need to understand it in order to make those prudent decisions. Reports that present your business's data in an organized fashion will help you uncover patterns and find actionable intelligence. As PwC put it:

Applying analytics technologies, tools, techniques and talent can transform dry facts and figures into strategic insights that deliver intelligence in the moment. You can now solve specific and complex business problems on reliable intel, not gut-instinct.

An OnSIP cloud phone system provides a variety of built-in reports and dashboards that are available for your use. These features present invaluable call tracking metrics that measure how your company is using the phone system.

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Topics: About VoIP, SMB Leadership, Business Technology

5 Tips on How to Get the Most out of the OnSIP App

One of the most important communication features offered by OnSIP is the OnSIP app, our business softphone and complete desk phone replacement. With this app, your business's staff members can keep in touch with customers and colleagues no matter where they are working on any given day. They'll also be able to make video calls and host video conferences without needing a costly videophone or an expensive video conferencing platform.

Watch our video below on how you and your staff can get the most out of the OnSIP app, or read on for more information.

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Topics: Business Technology, Office Management, OnSIP app

Top 5 Modern Features of a Cloud Based Phone System

The phone is still one of the most valuable sales and service tools in the office today. Are you and your staff taking advantage of the best capabilities of a modern cloud-based phone system? Here are our top 5 must-have features that maximize productivity and efficiency in a modern workplace:

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Topics: voice chat, Business Technology

Turn Site Visits into Meaningful Conversations with OnSIP's InstaCall

Can your business's website and phone system work together harmoniously to enrich sales conversations and customer service interactions?

Yes, they can!

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Topics: Business Technology, instacall, voice chat, SMB Leadership

Can a Cloud Phone System Eliminate the Barriers Preventing Conversations?

With proliferating digital communication channels and ubiquitous mobile phones, you would think that we would be having more conversations than ever before, but in fact the opposite is true.

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Topics: voice chat, SMB Leadership, Business Technology

Best Business VoIP Routers: The Features and Prices You Need

A router is an essential part of your office's Local Area Network (LAN). It can prioritize different types of data, improve network security, provide additional storage, allow remote network access, and more.

It also offers settings that help to optimize business VoIP traffic. In this blog, we'll outline the features you should look for when you're purchasing a router for your business cloud phone system, as well as present a free guide that lists a few recommended devices.

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Topics: routers, Office Management, Business Technology