Why Can’t I Port My Business Phone Number to a New Provider?

When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s). If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues. However, there are certain cases where it’s not possible to keep your business phone number. In this blog, we will outline why this might happen, and offer some workarounds and alternatives.

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Topics: Business Technology, Office Management, 2017

Cloud Phone Service Office Moving Guide: 8 Considerations

One of the many benefits of having a cloud phone service is flexibility. Without the need to host your phone system IT on-site, companies can relocate and keep the phone lines active with minimal planning. The cloud has you covered, but that doesn’t mean you shouldn’t prepare for the transition. Here are a few important details to keep in mind when it comes to moving your business phones.

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Topics: Business Technology, Office Management

Moving Checklist for Business Phone System IT and Hardware

You're moving your business across town or across the street, and with that, your office IT and phone equipment. In a small to medium-sized business, the task of coordinating this relocation often falls to the owner, an executive, or office manager—not technical specialists.

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Topics: Business Technology, Office Management

Business Voicemail Transcription Services: Benefits & Options

When’s the last time you cleared out your voicemail box? Do you find that you have to listen to the same message several times just to write down a name or phone number? With a voicemail transcription service, you'll no longer have to deal with these issues.

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Topics: SMB Leadership, Business Technology, Office Management

Moving Offices: Bring the Phone System or Switch to the Cloud?

You're relocating your business. Many companies seize the opportunity of a move to shrink their server rooms; replacing, say, eight dedicated server machines with two servers and eight virtual machines. Or they migrate applications altogether, outsourcing to SaaS providers in the cloud.

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Topics: Business Technology, Office Management, hosted PBX, VoIP

Cloud Phone Systems: A Critical Tool for Financial Planning Firms

When Nicholas Hamner of Franklin Retirement Solutions needed to replace his company’s aging phone system, he turned to cloud VoIP. As the Director of Marketing/Operations, he knew that a hosted phone system would provide his business with many benefits: lower costs, flexibility to add and remove phone features as needed, and remote working capabilities.

After conducting extensive research on hosted VoIP providers, he selected OnSIP for our comprehensive Unified Communications as a Service (UCaaS) platform. Equipped with our softphone app, the staff at Franklin Retirement Solutions stays connected to the office even when they are visiting clients at their homes.

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Topics: Business Technology, Office Management, Vertical Marketing

4 Headset Options for Business VoIP Phones

Think back to the last long phone call you were on...not exactly a pleasant memory, right? You know that feeling of your arm and ear going numb from holding the phone up to your head for hours!

If you don't have one already, a phone headset is a great solution to that problem. Ideal for sales reps, customer support agents, receptionists, and others who spend much of their days on the phone, headsets provide great comfort and flexibility to those that use them.

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Topics: Business Technology, Office Management

Business VoIP Phones: Guide to Power over Ethernet and Port Speeds

When considering VoIP phone options, you'll notice that they vary in Ethernet speeds and support for Power over Ethernet (PoE). These features may seem like minor details, but they can actually affect the deployment of your phone system, the cost of your networking setup, the amount of physical space in your office, and other maintenance considerations.

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Topics: Business Technology, IP phone, Office Management, power over ethernet

School Phone Systems: Hosted VoIP Earns a Perfect Score

At the end of 2015, Carl Sigmond, Operations Manager at The Woolman Semester School, began a search for a new phone system. The school— located in the remote Sierra Nevadas of California— had an on-site CudaTel VoIP server that was expensive to maintain and had various call quality issues.

Carl was introduced to OnSIP by the school's IT Administrator. After deciding to go with our service, he began setting up phones with his team to connect the various buildings and dormitories spread out over the school's expansive campus.

The Woolman Semester School is a great example of how cloud VoIP phone systems can be an invaluable tool for educational facilities. These services offer a variety of features and capabilities that are ideal for a school environment, and all for a lower price than landline telephone services.

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Topics: SMB Leadership, Office Management, Vertical Marketing

Business Phone Security: 5 Measures to Prevent VoIP Fraud and Hackers

VoIP phones, like other devices on the internet, can be targeted by hackers for the purposes of fraud, theft, and other crimes. Many of these hackers hail from sophisticated operations that intend to hijack business phones for illicit calls. In 2015, toll fraud and dial through fraud was estimated to cost consumers worldwide over $46 billion dollars.

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Topics: SMB Leadership, Business Technology, Office Management