OnSIP Tips & Tricks: Find Me, Follow Me Type Feature

Find Me, Follow Me allows you to answer incoming business calls whether you’re in the office or not. Perfect for mobile workers and business travelers, this customizable call forwarding option lets you increase your availability without having to be stuck at your desk. Rely on it to remain accessible to customers, clients, and colleagues when you’re away from your desk phone in the office.

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Topics: Business Technology, Office Management

Need a Multi-Line Softphone Recommendation? Try the OnSIP App

A multi-line business phone allows you to efficiently manage your work calls. This functionality lets you handle multiple calls at the same time and also enables you to receive calls from different phone numbers or destinations.

The OnSIP app, our business softphone available for free for all OnSIP customers, provides multi-line capability in both its web and desktop versions. This can be especially helpful for staff members who answer both sales and support calls at your company. Log into the app and see how you can use it to organize and manage different conversations with ease.

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Topics: WebRTC, Business Technology, Office Management, Softphone

OnSIP Tip: Set Up an External Phone Number

Do you ever wish that your coworkers could reach you on your cell phone just by dialing a short extension? Or maybe you want calls that are made to your work extension failover to your cell phone if you aren’t able to answer them at your desk.

OnSIP enables you to add external phone numbers to your account and use them as call destinations and call failovers. Take advantage of this useful capability to extend your communication range and options!

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Topics: Business Technology, Office Management

OnSIP Tips: Checking Your Voicemail Remotely

Checking your voicemail messages can be a hassle. You have to dial into a voicemail manager, enter in your voice mailbox and PIN numbers, and navigate menu prompts. And if you need to listen to the message again in order to write down a name or phone number, make sure that you press the menu prompt that replays it, not the one that deletes it!

Thankfully, there are other effortless ways to review voicemail messages, especially when you’re away from the office. Try using one of these below methods: not only will they make listening to voicemails easier, but they'll also let you retrieve and respond to messages much faster than before.

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Topics: Business Technology, Office Management

5 Guidelines for SMB VoIP Implementation

Great, you’ve decided to set up a cloud VoIP system for your business! Soon, you and your employees will benefit from features such as: softphone apps on your smartphones, video calling/conferencing using only a browser window or computer desktop app, and click-to-call abilities so you can reach colleagues, customers, and sales prospects with just a click.

Preparing a research and deployment plan before you begin your cloud VoIP search will help to ease the process along and ensure that you make the best possible decision for your business. Here are a few guidelines to make your company’s VoIP deployment a success:

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Topics: Business Technology, Office Management

SIP Video Calling: Ten Years Later

Ten years ago today, our telegenic CEO & Co-Founder, Mike Oeth, blogged about OnSIP's support for video calling. Then as now, any OnSIP customer with a video-capable VoIP phone could make video calls as easily as voice-only ones. Since then, this has become more accessible through better bandwidth and codecs, but most importantly, the increase in video-capable endpoints.

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Topics: SMB Leadership, Business Technology, Office Management

Cloud VoIP Features for the Mobile Small Business

Perhaps you have a mobile sales team who gathers for a morning meeting and then scatters to meet with clients for the rest of the day. Or maybe your startup has a few employees who handle multiple responsibilities and are always on the move!

Whatever the reason, yours is a mobile small business. You need technology that can meet the needs of your agile and hard-working staff.

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Topics: Business Technology, Office Management

Great Moments in Video Conferencing: Real Estate Meetings & Tours

Paula Ravin, real estate agent, starts her Tuesday workday by clicking on a link she's populated into every 8:30 am Tuesday slot on her Google calendar: it's the weekly update she attends virtually with four colleagues at Winston-Kemmerman Realty. She can see them all, with their company-logoed coffee mugs, reporting from the office on Broad Street or from their home offices.

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Topics: SMB Leadership, Business Technology, Office Management

A Web-Based Admin Portal Will Help You Successfully Administer Your Cloud Phone System

You may be in the process of searching for your business's very first phone system. Or perhaps you've decided to take advantage of the cloud and replace your on-premise phone system with a hosted one.

Whatever the reason, one of the must-have features you're looking for is an administrative portal that allows for easy set up and maintenance of your business's phone service.

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Topics: Business Technology, Office Management

Are You Still Doing Work That a Cloud Phone System Can Do for You?

Today's cloud phone systems do much more than just direct calls and light up buttons on a desk phone. Addressing rapidly changing business needs, their service platforms offer: voice and video calling, mobile communications, IM/chat, video conferencing, integrations with CRM and help desk software, screensharing, SMS...the list goes on and on.

Considering the fact that cloud phone systems provide all of these productivity-boosting features, ask yourself an important question: Are you doing work that your phone system can handle?

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Topics: SMB Leadership, Business Technology, Office Management