SIP Video Calling: Ten Years Later

Ten years ago today, our telegenic CEO & Co-Founder, Mike Oeth, blogged about OnSIP's support for video calling. Then as now, any OnSIP customer with a video-capable VoIP phone could make video calls as easily as voice-only ones. Since then, this has become more accessible through better bandwidth and codecs, but most importantly, the increase in video-capable endpoints.

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Topics: SMB Leadership, Business Technology, Office Management

Are You Still Doing Work That a Cloud Phone System Can Do for You?

Today's cloud phone systems do much more than just direct calls and light up buttons on a desk phone. Addressing rapidly changing business needs, their service platforms offer: voice and video calling, mobile communications, IM/chat, video conferencing, integrations with CRM and help desk software, screensharing, SMS...the list goes on and on.

Considering the fact that cloud phone systems provide all of these productivity-boosting features, ask yourself an important question: Are you doing work that your phone system can handle?

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Topics: SMB Leadership, Business Technology, Office Management

Cloud Phone Service Office Moving Guide: 8 Considerations

One of the many benefits of having a cloud phone service is flexibility. Without the need to host your phone system IT on-site, companies can relocate and keep the phone lines active with minimal planning. The cloud has you covered, but that doesn’t mean you shouldn’t prepare for the transition. Here are a few important details to keep in mind when it comes to moving your business phones.

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Topics: Business Technology, Office Management

Top 10 Essential Webphone App Features

Webphone apps are now a common solution offered by business VoIP providers as an alternative or replacement for traditional desk phones. With the ability to make and receive calls directly in a web browser, webphones make use of new technologies to open up more possibilities within standard business communications.

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Topics: Business Technology, Office Management

Web Phone System - No Deskphones, No Dialing

In a past blog post, we explored the question, "Is a phone system necessary?"

Presented with a cornucopia of online communications services - Slack for group chat, Google Apps for Work for email and team collaboration, GoToMeeting for conferences and meetings, etc. - certain businesses may be able to operate without one.

Most, however, probably need a phone system to provide the ability for customers to call in when necessary. But instead of investing in the hardware needed to support that system, such as servers and even deskphones themselves, have you ever considered the possibility of implementing a web phone system?

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Topics: Business Technology, Office Management

New York Business VoIP Resellers

In an earlier blog post, we discussed how New York business VoIP providers can offer NYC-based companies the flexibility needed to keep up with the fast paced workstyle. VoIP services allow employees to work remotely and still be as productive as if they were at their desks (they will be able to extension dial their colleagues from their home office phones, for instance). Hosted VoIP also enables you to make moves, adds, and changes in real-time by use of an online admin portal.

But ensuring that your network infrastructure can handle a new VoIP service can be a time-consuming task. Where can you turn to for assistance, if you need it?

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Topics: About VoIP, SMB Leadership, Office Management

New York Business VoIP

Anybody who has ever lived in New York City knows that it has a uniquely fast paced lifestyle and workstyle. As New Yorkers work long and hard hours, they need a reliable and flexible phone system. If your business phone solution isn't making the cut, a new hosted VoIP service can help you fix it in a New York Minute. Here is an overview of hosted VoIP that you can use today.

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Topics: About VoIP, Business Technology, Office Management

Nonprofit Call Center - Building a Quick Solution [Guide]

If you work at a nonprofit, you know how important timely donation campaigns are for your funding. Some nonprofits may need to scale up donation calling centers during elections, charity drives, or alumni weeks.

But how can you build a viable call operation in a cinch, and pack it up when all is said and done? Here are six steps to creating a legitimate nonprofit/fundraising call center without breaking too much of a sweat.

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Topics: Govt & Nonprofit, SMB Leadership, Office Management, hosted PBX

Integrated Telephone System - The Latest Features of 2015

With every passing year, it becomes more obvious that VoIP is the future of business phone communications. In particular, the global hosted VoIP and unified communications services (UCS) is growing steadily, expected to reach 62.6 million seats in service by 2018, according to Infonetics. Along with market growth comes rapid innovation.

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Topics: About VoIP, SMB Leadership, Business Technology, Office Management

Update on SPIT Calls to Polycom Phones

Yesterday, we published a blog on SPIT calling to Polycom phones. This was an issue our customers experienced over the weekend and throughout Monday. It has been affecting Polycom users on the Internet at large. Today, we implemented a configuration change to our customers' Polycom phones to cut down on the SPIT calls, and we wanted to expand on that here. If you are still experiencing SPIT calls now, please reboot your phone or contact our Customer Success Team for help.

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Topics: Polycom, SMB Leadership, Business Technology, Office Management