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Introducing the Redesigned OnSIP App!

Notice something different about the OnSIP app? We’ve redesigned the app, improved its functionality, and included a brand refresh while we were at it! Who doesn’t love a new coat of paint?

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Topics: The OnSIP Softphone App, OnSIP News, OnSIP Chatter

How to Block Calls in Your OnSIP Account

Do you want to cut out telemarketing calls, robocalls, and other annoying spam calls from you and your employees’ work days for good?

We’re happy to announce that OnSIP customers can use our free call blocking feature to do just that! Blocking numbers is a cinch in the admin portal, and once they’re set, you’ll never receive a call from those numbers again.

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Topics: The OnSIP Softphone App, VoIP Solutions, call blocking, VoIP Phone System FAQs, OnSIP-pricing, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-features-call blocking

What Is a Softphone?: Softphone Basics and Top 10 Features

You know of desk phones, you know of cell phones—but what about softphones? Unlike desk phones, which require the actual hardware and the headache of wiring setup, a softphone is simply software (you see where the name comes from) that functions as a business desk phone but can be downloaded to any Internet-capable device. Besides the obvious bonus of bringing business telephony into the digital age, softphones present a banquet of benefits that desk phones cannot support.

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Topics: Softphone, The OnSIP Softphone App, VoIP Fundamentals, VoIP Glossary, OnSIP-mobile app, onsip-desktop app, onsip-web app

HD VoIP and HD Voice Codecs

Have you ever been on a business call that had crystal clear sound? Or maybe you've overheard a call on your coworker's speakerphone and you could've sworn that the person who your coworker was speaking with was actually in the room!

These types of calls are high-definition calls, but you might know them as wideband audio or "HD voice," just to name a few synonyms. In this blog, we'll present some introductory information on what HD calls are and how they work.

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Topics: The OnSIP Softphone App, VoIP Fundamentals, VoIP Glossary, HD voice, onsip-desktop app, onsip-web app

OnSIP Tips & Tricks: Find Me, Follow Me Type Feature

Find Me, Follow Me allows you to answer incoming business calls whether you’re in the office or not. Perfect for mobile workers and business travelers, this customizable call forwarding option lets you increase your availability without having to be stuck at your desk. Rely on it to remain accessible to customers, clients, and colleagues when you’re away from your desk phone in the office.

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Topics: Business Technology, Office Management, The OnSIP Softphone App, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, onsip-desktop app, onsip-web app, onsip-features-find me follow me

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, onsip-integrations-Google, Business VoIP Providers, voip provider comparison, OnSIP-features, Vonage

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 3, 2018. Any new information since that date may not be included in this article.

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial by name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, RingCentral

Business VoIP Providers Comparison: OnSIP Versus Jive - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 21, 2018. Any new information since that date may not be included in this article.

OnSIP and Jive are hosted VoIP providers that offer businesses easy-to-use cloud phone systems. Both companies have built their platforms from the ground up. While there's plenty of overlap between the providers' feature sets, the companies ultimately offer distinct advantages.

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Topics: SMB Leadership, Business Technology, voipcomparison, Jive, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, Business VoIP Providers, voip provider comparison, OnSIP-features

Business VoIP Providers Comparison: OnSIP Versus Nextiva - Pricing, Features, Phones

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 4th, 2018. Any new information since that date may not be included in this article.

OnSIP and Nextiva are two leading cloud-based phone system providers that cater to small and medium sized businesses. Each provider owns and operates its own platform. While both providers are recognized as leaders in the VoIP industry, with both companies offering quality service for over a decade, each platform ultimately offers distinct advantages depending on what you are looking for.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, Nextiva

OnSIP Tips: Checking Your Voicemail Remotely

Checking your voicemail messages can be a hassle. You have to dial into a voicemail manager, enter in your voice mailbox and PIN numbers, and navigate menu prompts. And if you need to listen to the message again in order to write down a name or phone number, make sure that you press the menu prompt that replays it, not the one that deletes it!

Thankfully, there are other effortless ways to review voicemail messages, especially when you’re away from the office. Try using one of these below methods: not only will they make listening to voicemails easier, but they'll also let you retrieve and respond to messages much faster than before.

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Topics: Business Technology, Office Management, The OnSIP Softphone App, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-features-auto attendant, OnSIP-features-voicemail to email, voicemail transcription, onsip-features-voicemail