Hosted PBX Setup: Key Considerations

Business VoIP providers love to use the word "seamless" when describing their services. They offer "no hardware" solutions and promise easy set up "in minutes".

But is that actually the case?

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Topics: hosted PBX, webphone, VoIP, slack, Softphone

Top 7 Reasons People Avoid Their Desk Phones

Desk phones are often seen as an essential part of modern work life. But webphones, softphones, and other cloud phone system features have all made traditional desktop phones less mandatory for day-to-day business.

Here are the top seven reasons people avoid their desk phones, and how you can replace them with a better option.

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Topics: SMB Leadership, webphone, Softphone, Desk Phones

Managing A Remote Support Team

The flexibility of hosted PBX platforms has enabled employees across the world to work on the go or from the privacy of their homes in unprecedented ways. According to Global Workplace Analytics, over 4 million people work away from the office on a daily basis. When the metric is changed to people who work from home in any capacity, the number balloons to 1/5 of the workforce (30 million people), a figure that has increased almost 80% since 2005.

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Topics: Business Technology, Office Management, Softphone

OnSIP App Adopts Strongest Possible Encryption With Perfect Forward Secrecy In Latest Browser Releases

Firefox 38 incorporates Perfect Forward Secrecy into WebRTC apps
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Topics: WebRTC, SMB Leadership, Softphone

OnSIP Enhanced Queue Brings Real-Time Dashboard Overview And New Reports To ACD Queue

We're happy to announce our latest hosted PBX feature - Enhanced Queues, or ACD Queues that allow our customers to gather pertinent insights into their sales and support operations with a real-time dashboard and queue reporting.

Starting today, we now offer two types of ACD Queues: Simple Queues and Enhanced Queues. Read below to learn more about these queue offerings and the latest improvements.

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Topics: VoIP Reseller, VoIP Reseller - Panasonic, SMB Leadership, Office Management, Softphone

OnSIP VP Nicole Hayward Discusses Softphone Integration In iPhone Life Magazine

Nicole Hayward, the VP of Marketing and Product Management at OnSIP, was recently featured in iPhone Life magazine for her iPhone app picks. iPhone Life is a print and digital publication distributed at major airports, Walmart, Barnes & Noble, and newsstands across the U.S, with an international print distribution in over 60 countries.

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Topics: iPhone, Softphone