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sayso for Sales Teams: 5 Ways Voice & Video Chat Drive Inbound Sales

What is sayso? It’s the inbound web calling solution you’ve been missing. For a sales team, it’s a direct line to leads—and we mean direct. Website visitors are able to reach the right representative with nothing more than a click: no dialing, no recordings, no confusing phone tree. In short, sayso removes all the usual aggravators that cause customers to hang up in frustration.  

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Topics: sayso, onsip-web app, OnSIP-sayso-team pages, Small Business Tips, onsip-integrations-HubSpot, VoIP Tips for Business Teams

What Is a Busy Lamp Field (BLF) and Why Do You Need It?

The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call at any given time.

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Topics: VoIP Fundamentals, VoIP Glossary, sayso, busy lamp field, blf, onsip-desktop app, onsip-web app, onsip-features-busy lamp field

How to Block Calls in Your OnSIP Account

Do you want to cut out telemarketing calls, robocalls, and other annoying spam calls from you and your employees’ work days for good?

We’re happy to announce that OnSIP customers can use our free call blocking feature to do just that! Blocking numbers is a cinch in the admin portal, and once they’re set, you’ll never receive a call from those numbers again.

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Topics: The OnSIP Softphone App, VoIP Solutions, call blocking, VoIP Phone System FAQs, OnSIP-pricing, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-features-call blocking

What Is a Softphone?: Softphone Basics and Top 10 Features

You know of desk phones, you know of cell phones—but what about softphones? Unlike desk phones, which require the actual hardware and the headache of wiring setup, a softphone is simply software (you see where the name comes from) that functions as a business desk phone but can be downloaded to any Internet-capable device. Besides the obvious bonus of bringing business telephony into the digital age, softphones present a banquet of benefits that desk phones cannot support.

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Topics: Softphone, The OnSIP Softphone App, VoIP Fundamentals, VoIP Glossary, OnSIP-mobile app, onsip-desktop app, onsip-web app

Types of Call Transfers: Cold (Blind) and Warm (Attended) Transfers

Any profession that involves regular phone use is bound to require a call transfer at some point, if not regularly. So what are call transfers, why are there so many names for the different types, and which one should you employ? We’re going to break them down for you in this post in layman’s terms, so whether you’re new to VoIP or an old hat looking for a refresh, you can absorb what you need and get back to answering those calls!

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Topics: warm transfer, cold transfer, VoIP Fundamentals, call transfer, attended transfer, blind transfer, VoIP Glossary, onsip-desktop app, onsip-web app, OnSIP-features-call transfer

HD VoIP and HD Voice Codecs

Have you ever been on a business call that had crystal clear sound? Or maybe you've overheard a call on your coworker's speakerphone and you could've sworn that the person who your coworker was speaking with was actually in the room!

These types of calls are high-definition calls, but you might know them as wideband audio or "HD voice," just to name a few synonyms. In this blog, we'll present some introductory information on what HD calls are and how they work.

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Topics: The OnSIP Softphone App, VoIP Fundamentals, VoIP Glossary, HD voice, onsip-desktop app, onsip-web app

OnSIP Tips & Tricks: Find Me, Follow Me Type Feature

Find Me, Follow Me allows you to answer incoming business calls whether you’re in the office or not. Perfect for mobile workers and business travelers, this customizable call forwarding option lets you increase your availability without having to be stuck at your desk. Rely on it to remain accessible to customers, clients, and colleagues when you’re away from your desk phone in the office.

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Topics: Business Technology, Office Management, The OnSIP Softphone App, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, onsip-desktop app, onsip-web app, onsip-features-find me follow me

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, onsip-integrations-Google, Business VoIP Providers, voip provider comparison, OnSIP-features, Vonage

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 3, 2018. Any new information since that date may not be included in this article.

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial by name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, RingCentral

Business VoIP Providers Comparison: OnSIP Versus Jive - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 21, 2018. Any new information since that date may not be included in this article.

OnSIP and Jive are hosted VoIP providers that offer businesses easy-to-use cloud phone systems. Both companies have built their platforms from the ground up. While there's plenty of overlap between the providers' feature sets, the companies ultimately offer distinct advantages.

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Topics: SMB Leadership, Business Technology, voipcomparison, Jive, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, Business VoIP Providers, voip provider comparison, OnSIP-features