Start Free

What We've Been Working On: sayso

Progress has typically moved slower in the business telecom space. There have been constant quality-of-life improvements over the years, such as desktop & mobile applications untethering workers from their desks or real-time alerts for call center managers, but if someone woke from a 50-year coma, they’d probably recognize phone numbers and dialpads and figure out the core functionality.

Read More

Topics: OnSIP Features & Benefits, sayso, time-sensitive content, OnSIP sayso

Skip the Voicemail: Advanced Call Forwarding With OnSIP

Isn’t it frustrating when you come back to a mailbox full of voicemails that you need to review and respond to?

If you’re using an OnSIP cloud phone system, you can cut back on the number of missed calls and voicemails that you get each day by setting up a few advanced call forwarding options. You can then rely on these settings to send your work calls to you, no matter where you find yourself working.

Read More

Topics: OnSIP Features & Benefits, Why Choose OnSIP for Your Business, time-sensitive content, OnSIP-mobile app, OnSIP-features-call forwarding

Click-to-Call in All Its Forms

Click-to-call: it ain’t your grandmother’s technology anymore!

When it was first introduced, click-to-call turned phone numbers on web pages into clickable links. If a website visitor clicked on one of those links, a simple voice call was set up between the visitor and the business. Now, the feature enables users to initiate voice calls, video calls, and even group video conference calls. It also works on websites, in emails, and in chat clients (like Slack). And, click-to-call calls can be made on desk phones, smartphones, and even using only a web browser.

Read More

Topics: OnSIP Features & Benefits, Why Choose OnSIP for Your Business, OnSIP-pricing, OnSIP-admin portal, onsip-click to call, onsip-desktop app, onsip-web app

How to Use the Data in Your Cloud Phone System to Improve Business Operations

One of the big advantages of cloud phone systems is the wide variety of real-time call data they provide. Available in easy-to-use web portals, dashboards, and downloadable files, you'll find everything from individual user call detail records to call queue stats and historical reports.

But with all of this information available at your fingertips, how can you use it to improve your business operations?

Read More

Topics: OnSIP Features & Benefits, Why Choose OnSIP for Your Business, OnSIP-features-enhanced queue dashboard

OnSIP App Case Study: Replacing Business Phones with Softphones

While there are many ways for businesses to connect with customers and prospects, phone calls remain a primary method of communication. But with the rise of remote working and telecommuting, today's sales reps—and employees in general—can't be tied down to a physical phone in one location. In order to be productive, they need flexibility.

Read More

Topics: SMB Leadership, Business Technology, The OnSIP Softphone App, customers, customer reviews, OnSIP Features & Benefits, Why Choose OnSIP for Your Business, customer testimonials

Top 10 OnSIP Hosted PBX Features

What’s so great about a hosted phone system? While telephones have been around for decades, VoIP technology is credited with bringing about many of the phone features that we now associate with modern calling.

Just think about the last time you called a business. Were you greeted by a recording with menu options? Were you given the opportunity to dial a direct extension? Did you listen to music while waiting on hold?

Read More

Topics: Blog, SMB Leadership, Business Technology, OnSIP Features & Benefits, Why Choose OnSIP for Your Business

WebRTC Case Study: LiveNinja Uses OnSIP Platform to Connect Customers With Businesses Via Video Kiosk

LiveNinja is rebuilding the e-commerce experience using the latest breakthroughs in video technology to connect customers with businesses. The company created a live chat tool that Forbes described as, "one step closer to omnichannel nirvana" for e-commerce merchants. And just recently, LiveNinja announced the LiveNinja Kiosk, a compact kiosk solution that saves resources for businesses by having one dedicated salesperson assist customers in multiple retail locations, departments, and stores.

Read More

Topics: WebRTC, SMB Leadership, Business Technology, customers, customer reviews, OnSIP Features & Benefits, Why Choose OnSIP for Your Business, customer testimonials

Top Notch Business VoIP Support, By The Numbers

Our Customer Success Team's performance metrics continued to impress last month according to Zendesk:

Read More

Topics: SMB Leadership, Office Management, OnSIP Features & Benefits, Why Choose OnSIP for Your Business, time-sensitive content, onsip-integrations-Zendesk

Red Bull® Aficionados At Roundhouse Agency Choose OnSIP For Standout Features and Savings

Roundhouse Agency has been designing creative campaigns for over 14 years. The company envisioned advertising solutions for Red Bull, Adidas, and Nest, among other companies. An OnSIP customer since 2010, Roundhouse Agency uses an entirely in-house team of UX, UI, developers and QA to create everything from the initial idea through development. We recently talked to Evan White, Roundhouse's IT Manager, about their OnSIP experience.

Read More

Topics: Media & Ent, Business Technology, customers, customer reviews, OnSIP Features & Benefits, Why Choose OnSIP for Your Business, customer testimonials

Codementor Uses OnSIP to Power WebRTC-Based Educational Platform

Codementor is a live educational platform that teaches interested developers new programming skills and offers technical advice in real-time via skilled experts. Leveraging OnSIP for developers, Codementor built live-streaming learning tools with WebRTC. The CEO of Codementor, Weiting Liu, recently sat down with us to discuss how they've employed OnSIP.

Read More

Topics: WebRTC, customers, customer reviews, OnSIP Features & Benefits, Why Choose OnSIP for Your Business, customer testimonials