Buying vs Porting Business Phone Numbers: Pros and Cons

When you setup a new business phone system, you have a choice between porting your existing inbound phone number, or purchasing a new line. Both options have distinct advantages and disadvantages. We examined some pros and cons of each decision, so you can make the choice that's right for your business.

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Topics: cloud phone system, phone number, hosted VoIP

4 Benefits of Voicemail to Email

Voicemail to email is a business phone system feature that delivers your voicemail recordings to your email inbox. The feature is a popular offering among hosted VoIP and cloud phone system providers. But what value does the feature actually offer you? Here are four notable benefits of voicemail to email that improve efficiency and productivity.

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Topics: voicemail, cloud phone system, hosted VoIP, email

5 Best Practices for Setting Business Caller ID

With all the scammers, spammers, and malicious callers out there, people are more hesitant than ever to pick up calls they don't recognize. Your business caller ID name may seem like a minor detail, but sometimes that tiny string of letters can determine whether or not a customer will answer your calls. That's why it's important to pick a caller ID display that will make you look presentable, professional, and legitimate.

Here are a few best practices for setting your business caller ID.

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Topics: SMB Leadership, cloud phone system, caller ID, best practices

Test a Business VoIP Service with Loaner Phones

One of the primary reasons for adopting VoIP is costs savings. Businesses that switch to VoIP see average savings of 50 to 75 percent per month. With no maintenance or hardware costs, hosted VoIP eliminates the overhead fees that come with other phone systems.

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Topics: SMB Leadership, IP phone, cloud phone system

3 Ways BroadSoft VoIP Service Leaves Customers Out

BroadSoft is a global communications software and service provider. The company licenses its platform, which includes voice, video, IM/chat, and business phone system features, to over 500 enterprise customers, many of which are business VoIP providers.

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Topics: SMB Leadership, business voip, cloud phone system, broadsoft

Access Cloud Phone System Features with a Twilio Phone Number

You may already be familiar with Twilio - the cloud service that allows app developers to make and receive phone calls and text messages through its web service APIs. Simple use cases include automated authentication requests and service alerts, though Twilio's flexibility enables far more complex applications.

What you may not be aware of, is that Twilio and OnSIP resources can work together to introduce well-polished cloud phone system features to a Twilio phone application with hardly programming at all. This is possible through our Inbound Bridge feature, which incorporates third party phone numbers (including international numbers) as if they were first party extensions.

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Topics: Business Technology, howto, cloud phone system, twilio

Phone Registration Not Working? Try These Tips.

If you're going through phone trouble, there's almost always a way to fix it. Business VoIP desk phones, unlike most things in life, come with a reset option. You can solve just most phone registration issues by resetting your phone and re-registering it with your cloud phone system.

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Topics: SMB Leadership, Business Technology, IP phone, cloud phone system

4 Free Cloud Phone System Hacks

When your boss asks you to find a new phone system, you probably picture a giant, beeping mainframe with a mountain of wires, stored in a dark closet. Maybe an old bearded man sits in the closet, too, but nobody knows why. He was there before your company moved in.

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Topics: webphone, cloud phone system, techwiz, hack, Softphone

Business Phone Number Availability: What Are My Options?

Your phone number can say a lot about your business before a first time caller even dials it. It's the original link that connects you with your leads, prospects, and customers in a tangible way.

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Topics: SMB Leadership, Office Management, cloud phone system, phone number

Configuring Voicemail Greetings with OnSIP

Going away for vacation, or leaving the office unattended, shouldn't stress you out. That's why setting up a voicemail greeting only takes a handful of steps with OnSIP.

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Topics: SMB Leadership, Office Management, voicemail, cloud phone system