Gain Business Intelligence with OnSIP's Call Tracking Metrics

Data. You need it to make wise business decisions.

Actually, you need to understand it in order to make those prudent decisions. Reports that present your business's data in an organized fashion will help you uncover patterns and find actionable intelligence. As PwC put it:

Applying analytics technologies, tools, techniques and talent can transform dry facts and figures into strategic insights that deliver intelligence in the moment. You can now solve specific and complex business problems on reliable intel, not gut-instinct.

An OnSIP cloud phone system provides a variety of built-in reports and dashboards that are available for your use. These features present invaluable call tracking metrics that measure how your company is using the phone system.

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Topics: About VoIP, SMB Leadership, Business Technology

VoIP Troubleshooting: What is Traceroute and How Does it Work?

When your VoIP service deteriorates, you can perform a command known as "traceroute" on your computer to see if there are problems with your internet connection, your hosted VoIP provider, or some intermediate router along the way.

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Topics: About VoIP, SMB Leadership, business voip, routers

New York Business VoIP Resellers

In an earlier blog post, we discussed how New York business VoIP providers can offer NYC-based companies the flexibility needed to keep up with the fast paced workstyle. VoIP services allow employees to work remotely and still be as productive as if they were at their desks (they will be able to extension dial their colleagues from their home office phones, for instance). Hosted VoIP also enables you to make moves, adds, and changes in real-time by use of an online admin portal.

But ensuring that your network infrastructure can handle a new VoIP service can be a time-consuming task. Where can you turn to for assistance, if you need it?

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Topics: About VoIP, SMB Leadership, Office Management

New York Business VoIP

Anybody who has ever lived in New York City knows that it has a uniquely fast paced lifestyle and workstyle. As New Yorkers work long and hard hours, they need a reliable and flexible phone system. If your business phone solution isn't making the cut, a new hosted VoIP service can help you fix it in a New York Minute. Here is an overview of hosted VoIP that you can use today.

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Topics: About VoIP, Business Technology, Office Management

Get a Share of a $70 Billion Market - Become a Hosted VoIP Reseller

The business VoIP services market has shown no signs of slowing down.

Infonetics Research issued a report in May of 2015 highlighting many positive trends seen by this market over the last few years. Diane Myers, research director for VoIP, UC and IMS at Infonetics Research, said,

"Business voice services are the driving force within the VoIP services market as the move to IP positively impacts cloud, trunking and managed services across all business segments. Larger enterprises in particular continue to actively evaluate cloud unified communications."
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Topics: VoIP Reseller, VoIP Reseller - Panasonic, About VoIP, Business Technology

Integrated Telephone System - The Latest Features of 2015

With every passing year, it becomes more obvious that VoIP is the future of business phone communications. In particular, the global hosted VoIP and unified communications services (UCS) is growing steadily, expected to reach 62.6 million seats in service by 2018, according to Infonetics. Along with market growth comes rapid innovation.

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Topics: About VoIP, SMB Leadership, Business Technology, Office Management

VoIP meets IM

IM and presence make up a large part of unified communications services, and everyday, more businesses are discovering the incredible benefits of innovative applications of these technologies.

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Topics: About VoIP

General VoIP Info | OnSIP

Auto Attendant acts as your own Virtual Receptionist - Give your 5 person shop a professional image with a fully customizable Auto Attendant menu. Add announcements, a dial-by-name directory, and business hours routing rules to make life easier for both you and your customers.

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Topics: About VoIP

Business Phone System

Too Many Businesses Using Outdated Technology

The telephone is one of the most common devices in the developed world, and has long been considered indispensible for business, government, and industry. What’s amazing is that the phone was invented well over a hundred years ago, and many businesses are still relying on phones and phone systems that resemble ones in place in the early 20th century.

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Topics: About VoIP

Easily Set Up Business VoIP Phones

Easily Set Up Business VoIP Phones

Once your company has selected a business VoIP vendor and an appropriate plan, the next step is to buy and install phone equipment in the office. There are plenty of options available and the choice will depend on what features you need and the price you are willing to pay.

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Topics: About VoIP