HD VoIP and HD Voice Codecs

Have you ever been on a business call that had crystal clear sound? Or maybe you've overheard a call on your coworker's speakerphone and you could've sworn that the person who your coworker was speaking with was actually in the room!

These types of calls are high-definition calls, but you might know them as wideband audio or "HD Voice," just to name a few synonyms. In this blog, we'll present some introductory information on what HD calls are and how they work.

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Topics: About VoIP, Business Technology, IP phone

Gain Business Intelligence with OnSIP's Call Tracking Metrics

Data. You need it to make wise business decisions.

Actually, you need to understand it in order to make those prudent decisions. Reports that present your business's data in an organized fashion will help you uncover patterns and find actionable intelligence. As PwC put it:

Applying analytics technologies, tools, techniques and talent can transform dry facts and figures into strategic insights that deliver intelligence in the moment. You can now solve specific and complex business problems on reliable intel, not gut-instinct.

An OnSIP cloud phone system provides a variety of built-in reports and dashboards that are available for your use. These features present invaluable call tracking metrics that measure how your company is using the phone system.

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Topics: About VoIP, SMB Leadership, Business Technology

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market, as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: About VoIP, hostedPBX, voipcomparison, Business Technology

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 3, 2018. Any new information since that date may not be included in this article.

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial by name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Business VoIP Providers Comparison: OnSIP Versus Jive - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 21, 2018. Any new information since that date may not be included in this article.

OnSIP and Jive are hosted VoIP providers that offer businesses easy-to-use cloud phone systems. Both companies have built their platforms from the ground up. While there's plenty of overlap between the providers' feature sets, the companies ultimately offer distinct advantages.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Business VoIP Providers Comparison: OnSIP Versus Nextiva - Pricing, Features, Phones

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 4th, 2018. Any new information since that date may not be included in this article.

OnSIP and Nextiva are two leading cloud-based phone system providers that cater to small and medium sized businesses. Each provider owns and operates its own platform. While both providers are recognized as leaders in the VoIP industry, with both companies offering quality service for over a decade, each platform ultimately offers distinct advantages depending on what you are looking for.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Click-to-Call in All Its Forms

Click-to-call: it ain’t your grandmother’s technology anymore!

When it was first introduced, click-to-call turned phone numbers on web pages into clickable links. If a website visitor clicked on one of those links, a simple voice call was set up between the visitor and the business. Now, the feature enables users to initiate voice calls, video calls, and even group video conference calls. It also works on websites, in emails, and in chat clients (like Slack). And, click-to-call calls can be made on desk phones, smartphones, and even using only a web browser.

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Topics: About VoIP, SMB Leadership, Business Technology

VoIP Troubleshooting: What is Traceroute and How Does it Work?

When your VoIP service deteriorates, you can perform a command known as "traceroute" on your computer to see if there are problems with your internet connection, your hosted VoIP provider, or some intermediate router along the way.

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Topics: SMB Leadership, routers, About VoIP, business voip

Business VoIP Providers Comparison: OnSIP Versus Ooma For Business

The following content was published on January 11th, 2016. Any new information since that date may not be included in this article.

As the saying goes: you get what you pay for. And so it is with Hosted VoIP. Ooma For Business offers some of the lowest prices on the market - but it lacks certain popular and powerful features, including video conferencing, CRM integration, and scalability.

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Topics: About VoIP, SMB Leadership, hostedPBX, voipcomparison

Business VoIP Providers Comparison: OnSIP Versus ShoreTel Sky - Pricing, Features, Phones, Support

The following content was published on December 9th, 2015. Any new information since that date may not be included in this article.

If you're shopping around for hosted PBX providers, you've probably come across ShoreTel Sky and OnSIP. What are the differences between the two companies? We put them side by side and did a VoIP comparison to find out.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison