Kevin Malcolm

Malcolm is curretly the Lead of Brand & Paid Marketing at OnSIP.

Access Cloud Phone System Features with a Twilio Phone Number

You may already be familiar with Twilio - the cloud service that allows app developers to make and receive phone calls and text messages through its web service APIs. Simple use cases include automated authentication requests and service alerts, though Twilio's flexibility enables far more complex applications.

What you may not be aware of, is that Twilio and OnSIP resources can work together to introduce well-polished cloud phone system features to a Twilio phone application with hardly programming at all. This is possible through our Inbound Bridge feature, which incorporates third party phone numbers (including international numbers) as if they were first party extensions.

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Topics: Business Technology, howto, cloud phone system, twilio

Free Virtual PBX Features & Setup

For many years, the PBX (Private Branch Exchange) has been the central nervous system of telephone communications within an organization. What began as a switchboard manually operated by human beings evolved into a self-controlled, though bulky, piece of equipment that could be stored in a spare room.

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Topics: SMB Leadership, Business Technology, Office Management

Announcing a Free Plan for New OnSIP Customers

OnSIP was established with the mission to move business calling to the web for a better user experience, call data, and savings. From HD voice and video to chat to presence and contextual caller information, we believe that pure Internet communications have so much more to offer than calling over the Public Switched Telephone Network (PSTN).

Beginning today, OnSIP is taking it a step further: We are now offering a completely free, web-based plan for new customers. (All other plans still offer a free 30 day trial.)

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Topics: SMB Leadership, Business Technology, Office Management

5 Signs Your Startup Needs a Cloud Phone System

Your business idea may have been thought up in a restaurant or a shower. Your first prototype or diagram may have been put together in a garage.

Your startup isn't ready for a 'business phone system' yet - or is it?

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Topics: SMB Leadership, Office Management

Slack Voice Chat: Slack Introduces Voice Calling for 1:1 and Groups

If your team uses Slack for instant messaging and group collaboration, you may have noticed a new icon at the top of your conversations. Earlier this week, the service began rolling out voice chat capabilities to its users.

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Topics: SMB Leadership, Business Technology, Office Management

OnSIP Lead Software Engineer Talks with Coney Island Prep's Future Developers

Lead Software Engineer James Criscuolo and I had the pleasure of attending Coney Island Prep High School's inaugural Career Fair earlier this month. Professionals of many different industries were stationed throughout the auditorium and it didn't take long for a buzz to develop once the 11th graders came pouring in.

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Topics: Office Management

How to Connect a Door Buzzer to Your VoIP Phones

Door buzzers or intercoms (and their associated locking mechanisms) are widely used to remotely grant access to secure locations. Whether it's at the entrance of an apartment building, in a warehouse, or in an office, chances are you've already used one.

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Topics: SMB Leadership, Business Technology

The Best Business VoIP Phones for 2016 [Feature List]

A new year means a new fleet of improved Business VoIP phones and a handful of newly discontinued models. Whether you have new additions to your team or you never followed through on your resolution to upgrade your phones, we're here to help with our picks for "Best Business VoIP Phones for 2016".

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Topics: SMB Leadership, Business Technology

Taking Skype for Business Cloud PBX Free Trial for a Test Drive

As you may have noticed, we at OnSIP make an effort to understand what the competing providers in our industry have to offer. We want to empathize with those who are going through the process of shopping for a new business phone system.

So, when a potential new provider enters the arena - especially one as large as Microsoft - we take our own trip through the consideration process. Needless to say, we use our own service at our offices, so I'm entering the Skype for Business Cloud PBX setup process as blind as anyone else.

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Topics: Business Technology

Switching to Hosted VoIP - What's Holding You Back?

You might not be an early adopter. There's nothing wrong with that. Sometimes, "keeping things running smoothly" has better return than being a "trendsetter." When it comes to your company, minimizing risk may be more important than integrating the newest technology.

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Topics: Business Technology