Local Number Portability 101 [FAQ]

Great - you've chosen a new phone service for your business! A new phone system means new capabilities, especially if you've chosen a business VoIP service. Some advantages of switching to VoIP include: mobile softphones, video call links on your website, rich call data, and leading integrations with CRM platforms.

One of the first steps you'll have to take in your transition to the new service is moving your phone number(s) from your current provider. While this can be a tedious process, arming yourself with knowledge of the procedure, as well as some best practices, will help to ensure that your porting process goes quickly and smoothly.

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Topics: Business Technology, Office Management

Decoding VoIP Jargon: Common Acronyms and What They Mean

VoIP jargon can be very confusing to people who aren't familiar with the industry. That's why we compiled a list of common acronyms associated with business phone systems with definitions for readers of any background.

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Topics: SMB Leadership, Office Management, hostedPBX, VoIP

CTO John Riordan Talks Freemium UCaaS with Peter Radizeski [Podcast]

Last week, OnSIP CTO John Riordan was invited to talk about our new freemium offering on a podcast with Peter Radizeski, Founder and President of RAD-INFO Inc. Peter is an accomplished 'blogalyst', speaker, author, and consultant. He is an experienced consultant in the telecom industry, helping service providers with sales training, marketing, channel development and business strategy. Peter also writes for TMCnet.com on developments in the enterprise cloud services market.

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Topics: SMB Leadership, Business Technology, ucaas

New OnSIP Phone Review: Zoiper for Mac

We're happy to announce our latest phone review. Zoiper for Mac is a desktop softphone app with calling, faxing, and IMing capabilities, all under one roof. From the review:

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Topics: SMB Leadership, Business Technology, IP phone, phone review, zoiper

How Do VoIP Phones Work?

The average VoIP phone isn't that much different from the analog phone you currently have at your desk. VoIP phones look the same, and often have the same features, as the landline desk phones you're probably familiar with.

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Topics: Polycom, SMB Leadership, IP phone, Office Management, hostedPBX

New OnSIP Phone Review: Grandstream Wave

We're happy to announce our latest phone review, an assessment of the Grandstream Wave. The Wave is a softphone app for Android and iOS devices that can make/take calls anywhere in the world with an Internet connection. Here's a snippet from our review:

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Topics: Grandstream, SMB Leadership, Business Technology, IP phone, review

Announcing a Free Plan for New OnSIP Customers

OnSIP was established with the mission to move business calling to the web for a better user experience, call data, and savings. From HD voice and video to chat to presence and contextual caller information, we believe that pure Internet communications have so much more to offer than calling over the Public Switched Telephone Network (PSTN).

Beginning today, OnSIP is taking it a step further: We are now offering a completely free, web-based plan for new customers. (All other plans still offer a free 30 day trial.)

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Topics: SMB Leadership, Business Technology, Office Management

How to Setup Grandstream Multicast Paging

OnSIP enables Multicast Paging automatically for every phone that support it. A 'page' is a one-way announcement that can relay information to large groups of people quickly. Unlike an intercom or a phone call, Multicast Paging does not allow the listener to respond to the message.

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Topics: Grandstream, Business Technology, IP phone

How Many Phone Lines Do We Need?

A 'phone line' is an old term that comes from traditional landline phone systems. However, in an era where most businesses use a hosted VoIP service, this phrase is used in many different contexts. In this blog, we'll examine a few different interpretations of a 'phone line' and help you answer the critical question: How many phone lines do you need in your office?

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Topics: SMB Leadership, Office Management, hostedPBX, VoIP

my.OnSIP Will No Longer Be Available Starting October 2016

This is a followup to our earlier product roadmap blog post. Beginning October 1, 2016, my.OnSIP will no longer be available for use.

If you are an active user of my.OnSIP, we encourage you to switch to the OnSIP app for all of your unified communications needs. The OnSIP app now offers voice and video calling, messaging, presence, click-to-call, drag-and-drop-transfer, voicemail management, a Slack integration, and more.

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