According to Global Workplace Analytics, over 4 million people work away from the office on a daily basis.Read More
Your go-to blog for the latest in business VoIP and other tools to help your company succeed
In a previous post, Why "Unlimited" Business VoIP Plans are Often Too Much, we discussed how businesses with average calling patterns subsedize those with high usage on unlimited calling plans. But there is another aspect to look at: You may be surprised to know that even for businesses with higher usage, and businesses with multiple phones per user, "unlimited" calling plans are not actually unlimited.Read More
Topics: SMB Leadership
Writing a mission statement is challenging for any business leader. How do you condense almost everything your company does into a few sentences?
It's a hard task. But no matter what you end up putting on the page, there are certain steps you can take that will improve your mission statement, regardless of what industry you hail from.Read More
So you've decided to go with a hosted VoIP provider for your company's new phone system.
We're sure that you've done some research and have a list of VoIP companies to compare. We hope OnSIP Hosted PBX has made the cut.
OnSIP's distributed (but redundant) platform, customizable pricing, and wide suite of enterprise features help us stand apart from our competitors. To assist you in your decision-making, we've compiled a list of 10 key points that illustrate how unique OnSIP is within the VoIP industry.Read More
If you work at a nonprofit, you know how important timely donation campaigns are for your funding. Some nonprofits may need to scale up donation calling centers during elections, charity drives, or alumni weeks.Read More
Today’s business VoIP solutions allow you to deploy a full phone system right on your existing office LAN, providing cost savings and performance improvements. But, ensuring business VoIP network quality can be a tricky for businesses that have multi-level offices, desks without Internet connectivity, and/or other bandwidth-intensive activities. Here's a checklist for ensuring VoIP quality on your network.Read More
Topics: Business Technology
As we continue to build upon our ACD Queue offering, we're happy to share a new feature we've rolled out today - Queue Alerts!
Queue Alerts allow supervisors to receive automated notices when self-defined thresholds are passed in their Smart Queues. These alerts can be set up to trigger when:
But there are some less obvious, impactful advantages to be explored, such as advanced call forwarding.
As an example, missed calls can be sent to destinations beyond the voicemail box. Want to know how? Here are a few examples detailing how hosted VoIP can forward your incoming business calls to wherever you find yourself.Read More
Calling our VoIP Reseller community! Our team is hitting the road next week for the semi-annual ITExpo West in Anaheim, CA, October 5-8. We hope you'll join us. We will be participating in these panels:
We're also excited to hit the bowling lanes with our friends from Telecom Brokers and Women in the Channel for our latest networking event. You'll find us at the Telecom Brokers booth (Booth 406).Read More