If you've just begun researching phone solutions for your business, you may have come across the acronymPBX, which stands for Private Branch Exchange. Wondering what it means? We're here to help.
PBX is simply a term meaning business-grade phone system. Business phone systems offer key voice features that companies need to run daily operations. Such features include: extension dialing, business hour settings to route calls off hours, customer waiting queues, music on hold, and call conferencing. Residential telephone lines and cell phone services do not offer these features, which, in short, connect people at work.