DEC 2014

Posted by Joseph De Bari at 10:07 AM EST

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OnSIP Tip: Setting your Music on Hold to Play Holiday Music

Have your callers get into the Holiday spirit this December! Did you know that you can set your Music on Hold Streams to play Holiday Music? With an OnSIP Hosted PBX account, you can customize the Hold music that your callers hear from a wide variety of stations and music genres, including Holiday music. Follow the steps below to have your callers hum along to “Jingle Bell Rock”!

Only certain phone models support Music on Hold- please check our Knowledgebase page to view the supporting phones.

DEC 2014

Posted by Kevin Bartley at 02:13 PM EST

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WebRTC Conference and Expo V Recap In Numbers

In case you missed our vice president of marketing's recap on the WebRTC Conference and Expo V, the show brought together a diverse spectrum of industry figures to discuss the future of the burgeoning technology. OnSIP Lead Developer Will Mitchell gave a keynote speech on "Federation and WebRTC" while CTO John Riordan spoke on the panel "Signaling for Different Applications." Here's a roundup of the event in numbers.

  • 760+ Attendees
  • 250+ Companies
  • 90 Experts Speakers & Moderators
  • 45 Sponsors & Exhibits
  • 18 WebRTC Demos
  • 805+ Social Media Mentions
  • 1,442,795+ Total Social Reach
  • 35+ WebRTC Blasts to 50,000+ Emails
  • 16+ Press Releases
  • 81 Media Pick Ups
  • 8 print ads in 2 magazines with a total reach of 114,000 Subscribers
  • 22 Media Partners & 7 Association Partners
DEC 2014

Posted by Joseph De Bari at 02:14 PM EST

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Our Black Friday Promo Has Been Extended through December 31

We are pleased to announce that our Black Friday promotion has been extended through the end of the month!

When you refer a new U.S.-based 5+ person business to OnSIP from now until 11:59 pm on December 31, you can get up to $300 of OnSIP credit on your account. This amount is $50 more then our Referral Program offers throughout the rest of the year, so be sure to take advantage of the additional credit being offered!

The referral process is easy: begin on our Referral Program page. Once there, enter your information and your referral’s information in the available fields, and Submit it to OnSIP.

NOV 2014

Posted by Kevin Bartley at 08:11 PM EST

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Black Friday: Take Advantage of our Referral Program and Get Even More OnSIP Credit

With Thanksgiving coming up on Thursday, we all know what that means: turkey, stuffing, mashed potatoes, generally lying around the house after overeating, and…BLACK FRIDAY DEALS! Or should I say, Thanksgiving night deals, with many stores opening at 5 or 6pm on Thanksgiving.

And now, OnSIP is offering our own Black Friday promo. We are giving away additional credit in our ongoing Referral Program for OnSIP Hosted PBX customers. You’ll get an extra $50 (bringing the total amount of OnSIP credit to $300) if you refer an interested 5+ person business between 12:00 am and 11:59 pm Friday, November 28.

To get started, please visit this page

NOV 2014

Posted by Kevin Malcolm at 03:38 PM EST

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Codec Compromise is a Big Step towards Widespread WebRTC

webRTC Allstream expertIP

Last week, Andreas Gal of Mozilla broke the good news that a compromise has finally been reached regarding video codecs for the standardization of WebRTC. This agreement comes after two years of debate and disagreement on which codec (mainly VP8 or H.264) to make mandatory, due to points like licensing fees and pre-existing compliant devices. Here's who this affects.

NOV 2014

Posted by Nicole at 04:21 PM EST

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NOV 2014

Posted by Kevin Bartley at 11:15 AM EST

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Using SIP.js to Customize the CRM Capabilities of InstaPhone in Salesforce

InstaPhone for Salesforce offers unprecedented CRM capabilities for sales and support staff. Features such as automatic customer lookup are built directly into InstaPhone for Salesforce, so call center employees can be better prepared to close deals, offer beneficial advice, and create smoother interactions that hone in on a customer's identified needs.

But the possibilities for advanced CRM in InstaPhone are not limited to these preset features. By harnessing the power of SIP.js and InstaCall, users of InstaPhone for Salesforce can retain vital customer information, such as the page and sales items a customer viewed before s/he made the call. This gives a sales representative pertinent information about what the caller is interested in or how far along s/he is in the buying process.

NOV 2014

Posted by Kevin Bartley at 10:30 AM EST

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OnSIP CTO and Lead Developer Speak At HTML5 and WebRTC Conferences Next Week

Next week, OnSIP CTO John Riordan and lead developer Will Mitchell will attend and speak at two co-located conferences, the HTML5 Communications Summit and the WebRTC Conference and Expo. The conferences both take place on November 18 - 20 at the San Jose Convention Center, and we're looking forward to sharing our latest WebRTC solutions with developers from across the world.

"I'm really excited to have the opportunity to give a keynote presentation, my first keynote ever," said Will Mitchell. "The recent DevCon5 conference spurred a lot of great discussion about WebRTC, SIP, and communications on the Web. Next week, I get a chance to throw my hat into the ring."

NOV 2014

Posted by Kevin Bartley at 11:51 AM EST

535 reads

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OnSIP Offers Diverse Solutions for 24% of U.S. Workers Who Telecommute Several Hours Each Week

Telecommuting is flourishing in a big way. According to Intuit, 24% of U.S. workers telecommute some hours each week. 4.4% of U.S. workers telecommute everyday of the week, a 100% increase from 1980. But you probably don't need hard numbers to convince you that the general workforce is embracing non-office work time. Employees at your company might work from home via email, IM, and real-time documents.

But what about the office phone at your desk?

Yes, even the device that seemed eternally tethered to your desk is now fully accessible to teleworkers. At OnSIP, we built our hosted PBX solution from the ground up to accommodate mobile workers. OnSIP customers can simply take their desk phones and plug them into an ethernet jack at home to access full PBX functionality. The OnSIP Admin Portal can route calls directly to a worker's cellphone when she's out of the office. And my.OnSIP, our presence-based office directory, connects mobile workers to their offices with click-to-call integration, busy lamp functionality, and seamless instant messaging.

NOV 2014

Posted by Kevin Bartley at 04:37 PM EST

527 reads

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The Many Benefits of Working with Telecom Brokers

On Monday, OnSIP was pleased to announce a new partnership with Telecom Brokers, a Master Agent recently ranked in Orange County Business Journal’s 2014 list of Top 30 Telecommunications Companies. We are enthusiastic about this partnership, our company’s first master agency collaboration, as it puts Telecom Brokers’ extensive array of resources and expertise at our Channel’s disposal.