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OnSIP Video Calling: A Step-by-Step Guide

by OnSIP

Hosting video calls in the OnSIP is a great way to connect with clients and colleagues when you're working from home.

Hosting free video calls right in the OnSIP app! Here’s how to do it.

How to Start a Video Conference Call in the OnSIP App

Step 1: Log in to app.onsip.com or open the desktop app.

Step 2: Next to the “Start New Call” button in the top left corner, click the arrow. Select “Start Video Conference.”

Step 3: Type in a name for your conference—something relevant to the meeting—and click on the blue “Start Conference” button to start the video call.

Screenshot showing how to start a video conference in the OnSIP app.

Step 4: In the conference window, you will see "Setting Up," followed by "No One's Here Yet."

Once another participant joins the call, your conference can begin! Up to five people  can participate.

How to Invite Participants to Join a Video Conference Call in the OnSIP App

For OnSIP Users

Step 1: If your participants are also OnSIP users, ask them to log in to app.onsip.com or open the desktop app.

Step 2: The participants should join the conference the same way you did, and type in the exact name of the conference you created.

That’s it! Your conference will now begin.

For Non-OnSIP Participants

Step 1: If your participants are not OnSIP users, send them the unique conference link located at the bottom left of the conference window.

Step 2: Click on the link icon, which will automatically copy it.

Step 3: Send the link to your participants. When they click it, they simply need to enter their name and then click the “Video Conference” button on the right side of the screen.

The conference will now begin! For best results, your participants should use Chrome or Firefox.

How to Invite Participants to a Video Call Using Your Personal Page

With OnSIP’s free Team Pages feature, you have access to a Personal Page, a unique web page with a unique URL that you can share with people to have a video (or voice) call right through the browser. Here’s how to do it:

Step 1: Log in to app.onsip.com or open the desktop app.

Step 2: Click on your profile icon at the top right part of the page and then click “General Settings.”

Step 3: Right at the top of the window, in the personal settings section, right-click on the Personal Page link to copy it.


Step 4: Send the link to anyone you’d like. Your caller simply needs to paste the link into her browser window and click on the video icon to start a video call with you. (If the participant prefers, she can also initiate a voice-only call by clicking the phone icon.) 

Your Personal Page indicates your real-time presence, so if you are busy or away, the video and phone icons will appear grayed out and you will not receive calls.

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