VoIP News OnSIP News Awards

5-Time Award Winner! OnSIP Receives Another Excellence in Customer Service Nod

by Joe DeBari

Since 2019, OnSIP has been included in Business Intelligence Group's yearly list of executives and organizations leading the way in customer service.

Published: April 13, 2023

For an incredible five years running, OnSIP hosted VoIP has won an Excellence in Customer Service Award!

Business Intelligence Group, the organization that administers this annual business awards program, revealed the recipients of the 2023 awards this week. OnSIP was acclaimed as a winner in the Organization of the Year, 11-100 employees category.

“Our customer service makes OnSIP standout from our competitors, and our team’s efforts ensure that customers take full advantage of OnSIP’s VoIP calling, video conferencing, and collaboration platform,” said Helene Kidary, Vice President Channel Sales, OnSIP. “We’re thrilled to see them get the recognition they deserve with repeated wins of this remarkable award.”

OnSIP has been named an Organization of the Year for the last five years, from 2019, 2020, 2021, and 2022.

Nominations for the Excellence in Customer Service Awards are judged by a panel of business executives. Winners, who range from executives and managers to organizations and technology providers, are selected for their distinguishable level of customer service and singular focus on setting their customers up for success.

“The role of customer service is changing every day and the winners of this year’s program highlight the people, organizations and products that are really improving how consumers connect with companies,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group.

OnSIP’s Customer Support Team is staffed with friendly, knowledgeable, and empathetic people who know our VoIP product inside and out. Their support and assistance is consistently noted by our customers in reviews such as “above-and-beyond,” “stellar,” and “first class.” And their dedication greatly contributes to OnSIP’s current 4.4/5 stars TrustScore— ‘Excellent’ on Trustpilot’s rating scale.

Congrats to the OnSIP Team on being recognized with this great award!