New York, NY—April 20, 2020—OnSIP, a leading unified communications as a service (UCaaS) provider, announced today it has been named a winner in the 2020 Excellence in Customer Service Awards presented by the Business Intelligence Group.
This annual business awards program recognizes those who are helping companies better communicate with their customers to provide a differentiated level of customer support. With a 4.6/5 satisfaction rating and 99.98 percent service reliability rating, OnSIP consistently delivers the exceptional service and product experience its customers have come to expect.
“We’re delighted to be recognized for superb customer service two years in a row,” said Michael Oeth, OnSIP’s cofounder and CEO. “Overall customer satisfaction is a primary driver for us, and our dedication to our customers truly sets us apart in such a competitive industry.”
“The role of customer service is changing every day, and the winners of this year’s program highlights the people, organizations, and products that are really improving how consumers connect with companies,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group.
Organizations from across the globe were considered for the BIG Customer Service Awards. Nominations were judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
Founded in 2004, OnSIP is a leading provider of real-time communications (RTC) services to more than 100,000 customer accounts. OnSIP business VoIP customers enjoy the benefits of an on-demand phone system without the traditional high cost, burden, and inflexibility. The company also offers a cloud platform and simple APIs for developers to rapidly and affordably build RTC applications of their own. For more information, visit www.onsip.com.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
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