08
OCT 2010

Posted by Nicole at 11:53 AM EDT

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Ways To Make Money By Recommending OnSIP

At Junction Networks, we believe best form of marketing for any business is word of mouth recommendations. We have many of our customers to thank for spreading the word about OnSIP. Therefore, we've created two incentive programs for our customers and friends to recommend OnSIP to other businesses. In case you don't already know about these, here's a quick overview of our programs:

07
OCT 2010

Posted by Leo Zheng at 01:11 PM EDT

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New Review of the Polycom Soundstation IP 6000

Check out our new review of the Polycom Soundstation IP 6000. This is also our first review of a VoIP conference phone—yes, we’re branching out!

A large number of the employees here at Junction Networks either work from home or from our remote office in New Jersey. As such, our Friday company-wide conference calls are one of the only times we all get together, chat, and catch up on what everyone else is working on. We need a phone with exceptional audio quality so that our conference calls can be as productive and painless as possible. The less time we spend asking our trans-continental colleagues to repeat themselves, the better it is for everyone.

06
OCT 2010

Posted by Nicole at 01:04 PM EDT

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30
SEP 2010

Posted by rob@junctionnetworks.com at 01:42 PM EDT

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Create a Customized Auto-Attendant Recording with Voices.com

Customers often ask us if we offer voice talent to create customized Auto-attendant recordings, e.g. “thank you for calling Widget Co. For sales, press one….”

While we don’t have professional voice talent here, we can recommend a great service to get this done. It’s called Voices.com.

Voices.com is a marketplace for professional voice talent. There are thousands of talented voices ready to quickly record any message you might like for your OnSIP account.

Using Voices.com, you can listen to several voice talent samples, choose one, contact that voice talent, send your script for recording, and receive your recording all in an intuitive interface. (The service takes a cut of the fees you pay to professional voice talents via the service.)

28
SEP 2010

Posted by Nicole at 01:04 PM EDT

3941 reads

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Philosophical Reasoning for Open Source by Steven Johnson

As a whole, we've been pretty transparent about our support for open source technologies. OnSIP is built on open source, including Asterisk, FreeSWITCH, OpenSIPS, and others. And, we regularly contribute back to the open source community, as recently described in a NetworkWorld article: "Doing so is ultimately rewarding for us because we don't need to carry our changes to new versions, and the open source applications we depend upon will prosper," said our CTO, John Riordan. Of course, this reasoning is shared by several other members in the open source community. But, it's nice to see these principles explained beyond the context of software development... and then brought right back to shun software patents in a recent article in the Wall Street Journal (WSJ).

24
SEP 2010

Posted by Nicole at 12:29 PM EDT

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OnSIP Agent Program Update: September 24

This is an agent program update from Andy, our Channel Manager In the past few weeks, 5 new customers came to OnSIP from agents. A dog grooming facility in Austin, TX decided OnSIP was the most cost effective voice solution for their needs. Hosted PBX partner A company that sells bottled water in upstate NY has chosen OnSIP as a way to unify their geographically dispersed offices. A company in Washington that uses technology to help people improve their work outs is using OnSIP as a way to reduce costs and gain reliability. A Home Health Care facility in Bedford, TX has deployed OnSIP primarily because of how easy the solution is to use and administer. A paint and decorating store in upstate NY is using OnSIP to reduce costs and improve communication between offices.

21
SEP 2010

Posted by Nicole at 11:34 AM EDT

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20
SEP 2010

Posted by Nicole at 11:17 AM EDT

5418 reads

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Prevent Your ISP Routing Issues From Affecting Your VoIP Service

Last week, approximately 1,000 of our customers experienced inbound and outbound calling issues due to a problem on the Comcast network. This issue affected inbound and outbound calling for most, if not all, Comcast customers using OnSIP. Per procedure, we kept everyone in the loop with network alert updates via Twitter, Facebook, and the blog. We were happy to receive lots of feedback and quickly learn it was a Comcast routing issue. Here’s a bit more detail on the event and what you can do to prevent your Internet provider’s routing issues from affecting your phone service in the future.

15
SEP 2010

Posted by Leo Zheng at 01:00 PM EDT

5836 reads

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Thoughts on Skype Connect, SIP Trunking Alternative

Say the words ‘VoIP’ or ‘video call’ and chances are that 9 out of 10 people will think Skype. Skype has become so popular over the years that the volume of international traffic routed using the service makes it the largest international voice carrier in the world. Needless to say, we were curious when it was announced this month that the VoIP giant was getting more serious about their business offerings. Skype’s main business products include: Skype for Business and Skype Manager, an admin portal of sorts that lets users create and manage multiple Skype accounts. The business version has all the things you’ve come to expect from Skype, including free Skype-to-Skype and video calls. It also comes with paid features such as voicemail boxes and number forwarding—some of the very basic features a business would need.

14
SEP 2010

Posted by Nicole at 10:24 AM EDT

5059 reads

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