As a whole, we've been pretty transparent about our support for open source technologies. OnSIP is built on open source, including Asterisk, FreeSWITCH, OpenSIPS, and others. And, we regularly contribute back to the open source community, as recently described in a NetworkWorld article: "Doing so is ultimately rewarding for us because we don't need to carry our changes to new versions, and the open source applications we depend upon will prosper," said our CTO, John Riordan. Of course, this reasoning is shared by several other members in the open source community. But, it's nice to see these principles explained beyond the context of software development... and then brought right back to shun software patents in a recent article in the Wall Street Journal (WSJ).
Posted by Nicole at 01:04 PM EDT
Posted by Nicole at 12:29 PM EDT
This is an agent program update from Andy, our Channel Manager In the past few weeks, 5 new customers came to OnSIP from agents. A dog grooming facility in Austin, TX decided OnSIP was the most cost effective voice solution for their needs. A company that sells bottled water in upstate NY has chosen OnSIP as a way to unify their geographically dispersed offices. A company in Washington that uses technology to help people improve their work outs is using OnSIP as a way to reduce costs and gain reliability. A Home Health Care facility in Bedford, TX has deployed OnSIP primarily because of how easy the solution is to use and administer. A paint and decorating store in upstate NY is using OnSIP to reduce costs and improve communication between offices.
Posted by Nicole at 11:34 AM EDT
This blog is by Eric, a member of our support team here at Junction Networks.
Posted by Nicole at 11:17 AM EDT
Last week, approximately 1,000 of our customers experienced inbound and outbound calling issues due to a problem on the Comcast network. This issue affected inbound and outbound calling for most, if not all, Comcast customers using OnSIP. Per procedure, we kept everyone in the loop with network alert updates via Twitter, Facebook, and the blog. We were happy to receive lots of feedback and quickly learn it was a Comcast routing issue. Here’s a bit more detail on the event and what you can do to prevent your Internet provider’s routing issues from affecting your phone service in the future.
Posted by Leo Zheng at 01:00 PM EDT
Say the words ‘VoIP’ or ‘video call’ and chances are that 9 out of 10 people will think Skype. Skype has become so popular over the years that the volume of international traffic routed using the service makes it the largest international voice carrier in the world. Needless to say, we were curious when it was announced this month that the VoIP giant was getting more serious about their business offerings. Skype’s main business products include: Skype for Business and Skype Manager, an admin portal of sorts that lets users create and manage multiple Skype accounts. The business version has all the things you’ve come to expect from Skype, including free Skype-to-Skype and video calls. It also comes with paid features such as voicemail boxes and number forwarding—some of the very basic features a business would need.
Posted by Nicole at 10:24 AM EDT
This blog is by Tim, Software Engineer here at Junction Networks.
Posted by Nicole at 12:29 PM EDT
We have announced a OnSIP click-to-call plugins for Chrome, Firefox, and Outlook. Recently, we were happy to come across another one: the OnSIP Click-to-Call plugin for Address Book on Mac OS X.
"This plug-in was written to allow one click dialing of phone numbers from your Address Book on Mac OS X with Junction Networks OnSIP Hosted PBX. The Plug-In checks and validates phone numbers to make a proper 11 digit phone number. Currently International numbers may not format correctly," says the Phintec LLC, creators of the Address Book plugin.
To download and install this plugin, visit the Phintec website here.
Posted by firstname.lastname@example.org at 10:08 AM EDT
Many people have speculated why Google is giving away free voice calls from Gmail. “SKYPE killer!” “A shot across the bow of Facebook!” “The beginning of the end of every non-Google social anything!”
But maybe it’s just more of the same from Google.
According to Google's First Quarter 2010 10-Q, 97% of revenue comes from advertising. No matter how you slice it, Google is in the advertising business, not the telephone business, or any other business for that matter.
By allowing people to make phone calls out of Gmail, is it possible Google is simply trying to get people to stare at their open Gmail web pages, filled with ads? Consider this:
Posted by Nicole at 01:07 PM EDT
Yes, let's face it. It's Friday before a long weekend. This means you may have some trouble focusing on work while you're plotting your 5 PM exit strategy, pondering whether Hurricane Earl will bother your trip, dreading the traffic to the beach, or planning your BBQ grocery list.
If you thought this was going to lead up to a helpful tip to get your focus back, think again.
Check out this mechanical snake from Carnegie Mellon students:
Posted by Leo Zheng at 02:52 PM EDT
When Google does anything, it’s big news. First it was Google Voice, then it was Google Wave, and last week it was the new Gmail upgrade that allows users to call out to the PSTN. Let’s quickly go over some of Google’s existing ‘voice chat’ tools.
Google Chat/Talk is probably more commonly known as the built-in IM client in Gmail. It allows voice and video chats but is limited to PC-to-PC only.
Google Voice is more or less a fancy call forwarding service. Each user is given a US phone number, and inbound calls to that number are then forwarded to other numbers owned by that user. Outbound calls can be placed by dialing the Google Voice number or by using the provided web interface.