AUG 2011

Posted by Nicole at 02:46 PM EDT

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Thoughts on Metered Billing And The Benefits of SIP

This blog is by Matt Barrett, member of the Support Team at Junction Networks.

I was recently directed to an article on the early history of metered billing. Found on the Ars Technica website, the article, entitled, “Mad About Metered Billing? They Were in 1886, Too” took me back to a time just after Alexander Graham Bell invented the telephone. Like most people who took a ninth grade US history class, I knew the cliff-noted version of the phone’s initial impact. I’d heard the line, “Mr. Watson, come here. I want to see you,” as Bell was so famously quoted during the world’s first phone call--and something may have been mentioned, however briefly, about a race to the patent office with Elisha Gray. That was it. Bell was a hero, and the phone revolutionized the way human beings communicated.

AUG 2011

Posted by Leo Zheng at 03:20 PM EDT

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Google, AT&T: You're scaring me

The opinions expressed here are my own and not representative of Junction Networks as a whole. :) It’s been quite a week. Two days ago, as I’m sure you’ve already heard, Google made the surprise announcement that it had entered into an agreement to purchase Motorola Mobility for 12.5 billion dollars in cash. As part of the purchase, Google gets over 17,000 patents, ammunition which will no doubt come in handy against attacks from Apple and Microsoft. This move, however, puts the other Android OEMs into an awkward position, despite what their eerily similar official responses say. You know, that thing they all said about welcoming Google’s ‘commitment’ to ‘defending’ Android.

AUG 2011

Posted by Nicole at 02:50 PM EDT

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Our next Agent / VoIP Reseller Webinar: Porting Numbers to OnSIP

As part of our webinar series for OnSIP Authorized Resellers and those who are interested in becoming resellers, our CEO Mike Oeth and Channel Manager, Andy Ogg will be hosting another webinar this Thursday, August 18th, on Porting Numbers to OnSIP. This series is intended to help IT Professionals expand their knowledge of our hosted VoIP platform OnSIP, and give them a competitive advantage for selling VoIP services to businesses. We're happy to report that the last session was a great success.

This upcoming session will cover best practices for agents to guide their customers in porting numbers on OnSIP. Some of these topics to be covered include:

AUG 2011

Posted by mike.steiner@junctionnetworks.com at 01:00 AM EDT

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Taking the mystery out of porting a phone number

This blog is by Corrie Adochio and Mike Steiner. Our porting pricing has been updated to $15 per number. Please see this page for details.

So you're ready to port your phone number into OnSIP, but don't know where to begin? It's actually really easy to do and just requires a few steps. In this blog, we'll explain the process and provide you with some tips to ensure everything goes as smoothly as possible.

AUG 2011

Posted by Leo Zheng at 02:44 PM EDT

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The Verizon Strike: What this means for our customers now

When you bring up the issue of cutting employee benefits, thing's aren't going to be pretty, and right now no company knows this better than Verizon. CEO Lowell McAdam cites the drop in corporate profitability and the declining number of land-line customers as reasons for why the company demanded over 100 concessions from its workers.

In response, 45,000 unionized Verizon employees and managers, went on strike Monday and there are still no immediate signs of this labor dispute ending.

Verizon did state that Verizon wireless customers would be unaffected, but now insists that the company has "suffered serious disruption and curtailment of its business" from illegal activities by strikers, so the real effects of this are still unclear.

AUG 2011

Posted by Leo Zheng at 11:31 AM EDT

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OnSIP reviews the Panasonic KX-UT136

Multinational consumer electronics giant Panasonic recently announced the introduction of a new line of SIP phones for sale in the US. It's always nice to see another big player further embracing SIP.

"The benefits of a standards-based approach, such as with SIP phones, are especially compelling in today's business environment where every dollar counts and flexibility and reuse are highly desirable. Panasonic's SIP phones are designed to be expandable at no additional cost, without sacrificing quality.

-Bill Taylor, President, Panasonic System Networks Company of America.

AUG 2011

Posted by Nicole at 11:58 AM EDT

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Cisco RV 120w Router in Review

This blog is by Eric Phipps and Dave Jodhan, NOC Technicians at Junction Networks. The Cisco RV series of routers is an attempt to bring a full featured SOHO Gateway to an affordable level, weaning the Small Office and Home Office users off of devices that are not designed for the business user. Working in Support, one of the painful realities is that customers may make the mistake of purchasing routers designed for home use to run business networks. Running business-class VoIP through devices designed for home use can compound already existing problems. All of a sudden, hundreds of UDP packets need proper routing causing RAM and CPU of these devices to be flooded. This overload can affect services that are crucial to the needs of the business.

JUL 2011

Posted by rob@junctionnetworks.com at 09:47 AM EDT

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Polycom end-user trade-in rebate program

Last week, we introduced our OnSIP Polycom promotion, which awards $300 OnSIP credit to anyone that buys 5 or more Polycom phones with OnSIP provisioning from Telephony Depot.

This week, we want to make you aware of yet another way to save money when purchasing new phones, the Polycom end-user trade-in rebate program. Between the two programs, you can save over 70% on 5 great IP 335 model phones when you get started with OnSIP!

Here's how it works:

JUL 2011

Posted by Larry at 10:09 AM EDT

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Updates to the admin portal: Voice Mailboxes, SIP Aliases

We recently pushed out a few updates to the admin portal.

First, you can now see what voice mailboxes are assigned to your users in the User list view. This eliminates having to click on each individual user to see what his or her voice mailbox number is.

You can now also see that users and voice mailboxes are now linked in your Resources tab. This will make things easier for customers with multiple VM boxes.

Our biggest upgrade this round is the addition of SIP address aliases.

What does this mean for you, the user?

JUL 2011

Posted by OnSIP Employee at 03:14 PM EDT

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Measure your packet loss and jitter on our VoIP test page

Experiencing call quality issues or unsure if your office Internet is ready to handle a business VoIP solution? Our site now features a 'VoIP test' which will measure the quality and performance of your Internet connection as it handles simulated VoIP traffic between your network and our servers. The test measures packet loss, the % of packets traveling across a network that fail to reach their destination, and jitter, the variation in packet transit delays. Also shown in the test is the MOS or Mean Opinion Score, a subjective measure of call quality. 1 is considered unacceptable and 5 is considered excellent. VoIP calls are generally in the 3.5 - 4.2 range.