Alarm Grid has been an OnSIP customer for six months. Check out how OnSIP has been helped them work as a team remotely.
Tell us about Alarm Grid.
Alarm Grid is an alarm monitoring and home security products company. We sell hundreds of products related to security panels, and provide an affordable, no-contract monitoring solution for consumers who are sick of the alternatives.
We're a fairly young company, so luxuries like an office are a little ways away. All of us work remotely, which meant that we needed to find a solution that would allow our team to function as though we were all in the same place.
Describe how your organization was formed.
Alarm Grid was formed as a solution to an industry that hates innovation. As a result of reluctance by the old guard, it became very easy to be "innovative". For example, Alarm Grid offers no-contract alarm monitoring. It's not a complicated innovation, but it is innovative as far as the alarm monitoring industry is concerned. We like it because it keeps us honest. We have to make sure that our level of service is always on the up and up, because our customers make the decision to stay or leave each and every month.