APR 2013

Posted by Kevin Bartley at 10:03 AM EDT

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Announcing New Feature: OnSIP Lights Up Busy Lamp Field

For a long time now, office receptionists and call center managers have relied on phone sidecars and flashing buttons to get a bird’s eye view of which co-workers were on a call. The phone’s flashing lights, Busy Lamp Field, seems a simple enough feature. However, it’s not so simple in a world today as businesses increasingly need geographic flexibility, the ability to connect multiple offices, remote workers, and traveling employees with smart phones.

Today, businesses require phone systems that are just as complex as they are. But the fundamental need of being able to see when a co-worker is on a call has never changed. That’s why OnSIP has innovated its own Busy Lamp Field (BLF) support. It’s a technology that gives you an accurate snapshot of your phone system, regardless of where your co-workers are located or what phones they’re using.

APR 2013

Posted by Kevin Bartley at 03:07 PM EDT

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OnSIP Rocks NY Cares Day For Second Time

New York Cares Logo

Team OnSIP woke up bright and early on Earth Day this past Saturday, April 20th, to give back to the community through New York Cares Day Spring. “I am so happy Team OnSIP participated again on Saturday,” said Vice President of Marketing Nicole Hayward. “Our seven volunteers tackled mulching, sweeping, and trash removal from Lookout Hill in Prospect Park. Altogether, we worked as many hours as 10 park staff employees work in an entire week.”

New York Cares Spring Day is a daylong effort that attracts over 4,000 volunteers to 70 of the city’s most utilized green spaces. Volunteers clean, mulch, plant, and paint these areas to help prepare them for the increased summer activity. “It was really fun,” said OnSIP Software Engineer Oren Forer. “We were part of a great team, and it felt good to work in a place that people would frequently use.”

APR 2013

Posted by Leo Zheng at 11:00 AM EDT

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Welcoming Kevin Bartley to the OnSIP Team

We’re excited to have Kevin as the newest member of our Marketing team. Kevin has a background in the publishing industry, where he did publicity and marketing work for the Lisa Weinert Agency. He has contributed and managed content for various social media channels, including Audible.com. Prior to this, he was employed as a technical writer at an SMS advertising firm. Kevin looks forward to using his experience in marketing and his passion for technology in his new role as a Marketing and Public Relations Coordinator at OnSIP.

Kevin attended Harvard University, where he majored in English and served as the President of the Harvard Lampoon. He is a New York Times Best-Selling author, and he is currently working on a novel about a computer hacker. Kevin is a willing wordsmith who will write anything at anytime. He is excited about his new position at OnSIP, and we look forward to his contributions to the team. Welcome aboard, Kevin!

APR 2013

Posted by Samantha Avignone at 01:10 PM EDT

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"OnSIP stood out from the crowd" - Gavin Keiner, Sessions College for Professional Design

Gavin Keiner, Director of Operations at three year OnSIP customer Sessions College for Professional Design tells us why OnSIP works for them.

What is Sessions College?


Sessions College is a fully online school of visual arts offering degree and certificate programs in graphic design, web design, digital media, and more. Founded in New York in 1997, the company is now headquartered in Tempe, Arizona. Thousands of students in the United States and abroad use Sessions College programs to earn credentials and gain the professional skills and portfolios required for careers in creative arts.

APR 2013

Posted by Samantha Avignone at 10:49 AM EDT

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OnSIP at New York Cares Day Spring: The Second Time Around

Every April, thousands of volunteers come together and give back to the community on New York Cares Day Spring, a one-day, citywide effort to clean up New York City's green spaces. It's estimated that the work completed by volunteers on this day alone would take city staff over 9 years (!!!) to complete on their own. NY Cares Day Spring 2013 will take place on April 20th.

New York Cares Logo

On the last NY Cares Day Spring, a small group from OnSIP participated in the clean up of the Bartow-Pell Mansion. The team spent the day mulching, painting, clearing, and planting, and left the historical landmark better than they found it.

APR 2013

Posted by Nicole at 03:42 PM EDT

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Tip for Our OnSIP Agents: Free Webinar Series "More Telecom Clients Through Social Media" Begins Tomorrow

In a time where 90% of tech marketers are maintaining a business presence on Facebook and Twitter , we ask our agents: Are you drumming up revenue using these tools?

If you're not, we can understand why— Making social media work for your business can be a real challenge, and not to mention time consuming. That's why we'd like to recommend to you a free webinar series by a Mojo Marketing, a marketing firm that specializes in telecom clients from the agent to the service provider:

APR 2013

Posted by Samantha Avignone at 02:13 PM EDT

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The secret to great customer support is great customers

As a business VoIP provider that doesn't partake in the age-old practice of locking in clients with year-long contracts or phones that only work with our service, we know that our customer support makes or breaks us. We bet on trust to keep our customers around. Trust in our recommendations, trust in our product, and trust in our people.

Thankfully, we have an extraordinary Customer Success team that strives to go above and beyond the call of duty each and every day:

MAR 2013

Posted by Samantha Avignone at 12:57 PM EDT

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Welcoming Kamran Raja to Team OnSIP

Our team continues to grow. We are excited to announce that Kamran Raja has joined the engineering group as our new senior sys admin.

Kamran brings to the group his varied experiences in applied technologies. His background includes work in medical imaging, data analytics, high-performance FI/FX reporting, and e-commerce. Kamran first knowingly used Voice over IP back in 1999 to better communicate with his teammates in Starcraft matches.

We're looking forward to utilizing Kamran's systems administration expertise to build and scale the rock-solid infrastructure needed for a phenomenal end user experience. Welcome aboard, Kamran!

MAR 2013

Posted by Samantha Avignone at 01:56 PM EDT

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Halloween specialists, FrightProps, needed a phone system that was "flexible and easily modular".

It's never too early to start planning for Halloween. OnSIP customer FrightProps, is a one-stop shop for all your Halloween needs and wants all year round. You can get anything from props, to pneumatics, to audio/video, anything you could possibly imagine!

Doug Anderson, Owner at FrightProps, shared his thoughts on OnSIP with us.

What is FrightProps?

FrightProps is the #1 online retailer for serious Halloween accessories. We supply professional haunted houses and Halloween enthusiasts around the world with products they need to create incredible props and attractions!

We're located just outside downtown Minneapolis, MN. All of our employees work at this location, which features a front office, fabrication area and storage warehouse.

MAR 2013

Posted by Leo Zheng at 03:51 PM EDT

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The newest member of OnSIP: Don Mancuso, Inbound Sales Representative

We're excited to have Don as the newest member of our sales group. He brings to the team over 14 years of experience in business development and sales management. Before OnSIP, Don did sales and marketing at a venture backed firm specializing in web development, worked in digital and print advertising, and helped secure millions in revenue at a wholesale car warranty company by managing a team of over 20 sales representatives.

We're consultative sellers. Our goal is to diagnose your business communications symptoms and determine if OnSIP is the right medicine, so to speak. At the same time - if we want to be effective - we have to also tell a story, and a convincing one at that. Who better to do this than a storyteller?

Having studied Shakespeare, Philosophy, and English in school, Don's passions include acting and writing. He crafts short stories, can be seen in numerous T.V. commercials, and even has a history in off-Broadway shows.

With Don on our team, we will be much better equipped to turn inbound leads into happy customers. He will be working out of our New York office. Welcome aboard, Don!

We are still looking for a marketing and PR coordinator. Please see the job posting.