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sayso for Sales Teams: 5 Ways Voice & Video Chat Drive Inbound Sales

What is sayso? It’s the inbound web calling solution you’ve been missing. For a sales team, it’s a direct line to leads—and we mean direct. Website visitors are able to reach the right representative with nothing more than a click: no dialing, no recordings, no confusing phone tree. In short, sayso removes all the usual aggravators that cause customers to hang up in frustration.  

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Topics: sayso, onsip-web app, OnSIP-sayso-team pages, Small Business Tips, onsip-integrations-HubSpot, VoIP Tips for Business Teams

What Is WebRTC? The Developing Web Technology You Should Know About

In a nutshell, WebRTC is an open-source project aimed at creating a simple, standardized way of providing real-time communications (RTC) over the web. Shortly after Google Chrome was released, its team noticed the the Web’s infrastructure fell short when it came to real-time communications. There was no default implementation in any browser, let alone a standard across all browsers, to allow direct data transfers between people. Google set out to define the necessary specifications for smooth data transfer on a common platform, eliminating the need for third-party apps or plug-ins. Within a few years, Mozilla, Microsoft, Opera, and Apple all joined the project. 

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Topics: VoIP Fundamentals, VoIP Glossary, sayso

Small Business VoIP: How to Convince Your Team to Switch to Hosted VoIP

It’s time. You know that switching to VoIP is the best move: There’s no shortage of benefits, and it makes sense from a business standpoint. That said, how do you persuade your team to make the jump? Changing phone providers is no small feat and requires a bit of research. It often seems easiest to push that type of project to the bottom of office priorities. Fortunately, there are several pieces of advice that hold up across the board when it comes to convincing your team that it’s time to switch to hosted VoIP.

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Topics: SMB Leadership, Office Management, sayso

Auto Attendant: What It Is and Why You Use It Every Day

“Para español, oprima dos. For support, press 3. If you know your party’s extension, you may dial it at any time.”

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Topics: VoIP Fundamentals, VoIP Glossary, sayso, auto attendant, OnSIP-features-auto attendant

OnSIP Tip: Please Leave a Message! How to Play Different Unavailable Announcements Using BHRs

One of the major advantages of using OnSIP at your company is the flexibility that it gives you to meet your business’s needs. As we wrote about in a previous post, you can use its cloud phone system features in many unique ways. For instance, you can unite phones that are in different offices under one ring group, and you can add sayso on your website, enabling site visitors to call your business using only their web browser windows.

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Topics: VoIP Solutions, sayso, VoIP Phone System FAQs, OnSIP-features-announcements, onsip-features-business hour rules, onsip-features-voicemail

What Is a Busy Lamp Field (BLF) and Why Do You Need It?

The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call at any given time.

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Topics: VoIP Fundamentals, VoIP Glossary, sayso, busy lamp field, blf, onsip-desktop app, onsip-web app, onsip-features-busy lamp field

What We've Been Working On: sayso

Progress has typically moved slower in the business telecom space. There have been constant quality-of-life improvements over the years, such as desktop & mobile applications untethering workers from their desks or real-time alerts for call center managers, but if someone woke from a 50-year coma, they’d probably recognize phone numbers and dialpads and figure out the core functionality.

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Topics: OnSIP Features & Benefits, sayso, time-sensitive content, OnSIP sayso

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, onsip-integrations-Google, Business VoIP Providers, voip provider comparison, OnSIP-features, Vonage

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 3, 2018. Any new information since that date may not be included in this article.

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial by name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, RingCentral

Business VoIP Providers Comparison: OnSIP Versus Jive - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 21, 2018. Any new information since that date may not be included in this article.

OnSIP and Jive are hosted VoIP providers that offer businesses easy-to-use cloud phone systems. Both companies have built their platforms from the ground up. While there's plenty of overlap between the providers' feature sets, the companies ultimately offer distinct advantages.

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Topics: SMB Leadership, Business Technology, voipcomparison, Jive, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, Business VoIP Providers, voip provider comparison, OnSIP-features