VoIP News OnSIP News Awards

OnSIP's InstaCall Solution Nominated for Pipeline Innovation Award in Customer Experience

by Kevin Bartley

We're happy to announce our recent nomination for the Pipeline Innovation Award in Customer Experience for our InstaCall solution.

Published: May 1, 2015

We're happy to announce our recent nomination for the Pipeline Innovation Award in Customer Experience for our InstaCall solution. The nomination aims to highlight unique features that have reimagined the way customers use communications platforms - a feat our suite solution of InstaCall and InstaPhone was designed to address on our hosted PBX offering.

Pipeline magazine presents communications service providers with critical industry information relevant to driving profitability and delivering the latest generation of communication services. The magazine keeps abreast of market demands, government mandates, technical advances, and industry trends with objective journalism. The Innovation Award is an annual recognition of companies that are finding new ways to make their customers experience the power of their platforms.

"This is our first year participating in Pipeline Innovation Awards, and we are looking forward to joining this cultivated community of leaders in the communications industry," said Nicole Hayward, Vice President of Marketing and Product Management at OnSIP. "OnSIP's nomination illustrates our continued dedication to shifting business calling to the web for more seamless and intelligent engagements with end customers."

Our WebRTC-based InstaCall solution enables instant browser-based communication between a company and its customers. InstaCall itself allows customers to contact call center employees for a voice or video call at the click of a button - without requiring any plugins or downloads. InstaPhone allows users audio and video calls to desk phones (including the PSTN), soft phones, and web browsers directly within an Internet browser, with full integration and custom CRM in the Salesforce platform. Together, they form the InstaCall solution.

Pipeline covers market trends and new innovations in the communications industry

Pipeline's editorial staff encourages industry contributions and is dedicated to being a communications conduit between consumers and the marketplace. Their world-wide team of journalists is committed to providing coverage of the providers and vendors who are enabling notable advances in communication services.

Check out Pipeline's latest issue!