Business Phone System Basics

  • Auto Attendants
  • Groups
  • Dial By Name Directory
  • ACD Queues
  • 911 Emergency Dialing
  • Inbound Bridge
  • Phone Numbers
  • Voicemail-to-Email
  • Announcements
  • Find Me Anywhere
  • Business Hour Rules
  • HD Calling
  • Busy Lamp Field
  • Enhanced Music on Hold
  • HD Conference Suite
  • Paging
  • Personal Ring Strategy
  • International Dialing
  • Call Management

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Call Center Features

  • Smart Queue Dashboard
  • Call Whisper, Barge, Monitor
  • InstaCall
  • Smart Queue Call Recording
  • Queue Reporting
  • InstaPhone for Salesforce
  • Zendesk Integration
  • Google Analytics Integration
  • Highrise Integration
  • OnSIP Assistant for Google Chrome
  • Queue Video on Hold
  • Easy on Hold 
    Integration

Collaboration Features

  • Free On-Network Calling
  • Browser Phone App
  • Professional Call Links
  • Simulring Phones
  • OnSIP Is Mobile
  • Outlook Integration
  • External Phone Numbers
  • Extension Dialing
    (From Anywhere)

Admin Features

  • Intuitive Admin Portal
  • Unlimited Users
  • Easy Provisioning
    (Boot Server)
  • SIP Domain Hosting
  • Unlimited Access to U.S. Support
  • Inbound Bridge
  • Call Detail Records
  • Reporting Dashboard
  • Network Status Updates
  • Real-Time Changes
  • Extensive Knowledgebase
  • Developer APIs
  • Multi-location Support

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