The field of artificial intelligence (AI) is one of the most fast-moving and far-reaching technologies impacting businesses today. Yet despite AI's trailblazing nature, many professionals remain uncertain about how to leverage it within their operations.
Enter Neural Intelligence, an AI startup based in Minnesota that's dedicated to closing this knowledge gap. Through accessible, hands-on courses taught by industry practitioners, the company is building a bridge between AI innovation and practical business applications.
We connected with Mary Bradford and Travis Pearce, the COO and Sales Manager, respectively, at Neural Intelligence, who explained how their approach is helping professionals confidently integrate AI into their daily work. They’re also an OnSIP customer, and we wanted to learn about the ways our hosted VoIP platform supports their mission!
Neural Intelligence was established in 2025 and has an office located in Minnetonka, a suburb of Minneapolis. The company specializes in teaching professionals and organizations how artificial intelligence can be effectively used throughout their operations.
Their educational platform delivers practical and cutting-edge AI training designed to help businesses eliminate inefficiencies, reduce operational expenses, and identify opportunities for expansion. The curriculum offered spans various AI disciplines, from content generation and predictive analytics to automated workflows and security applications, with instruction provided by experienced practitioners in the field.
Neural Intelligence focuses on demystifying AI through courses that bridge theory and practice, equipping learners with the knowledge to successfully deploy AI technologies within their business environments and development plans.
The company is a growing startup with 15 employees who currently work out of their office. Before OnSIP, the company was using Microsoft Teams for their phone service. Mary relays that “While Teams is powerful, it requires an IT department or a managed service provider to handle setup, configuration, and ongoing maintenance. With rising IT labor costs, we knew we needed something far more flexible, easier to manage, and reliable without the hefty overhead.”
Mary and Travis first learned about OnSIP from Odoo, the CRM provider that they’re using. “We ultimately chose OnSIP because it offered exactly what we needed: flexibility, easy setup and ongoing management, and dependable performance,” says Mary. “The platform gave us the freedom to scale quickly, configure users without technical complexity, and maintain a stable communication system that supports our day-to-day operations.” They deployed OnSIP at their startup in 2025.
“Overall, the reliability, flexibility, and ease of use have exceeded our expectations. We would highly recommend OnSIP to any organization looking for a modern, hassle-free phone solution—whether they’re using Odoo or another platform.”
While setting up our service, they configured our integration with Odoo VoIP and deployed it to their staff members. This integration places a VoIP softphone widget directly in the Odoo dashboard, so there's no juggling multiple tabs or logging into separate platforms. Incoming calls trigger automatic caller ID matching—the system pulls up the contact's Odoo record and displays it on your rep's screen in real-time. And since the softphone fully integrates with Odoo’s suite of CRM and ERP applications, users can handle related tasks like emailing, meeting scheduling, and ticket management all from the same interface.
Mary describes the integration's impact on her startup's productivity: “OnSIP allows us to fully integrate our phone system with our existing CRM, Odoo, without the need for an additional outside VoIP provider. This seamless integration keeps our team working in one unified platform, reduces system complexity, and ensures that all communication data stays organized and accessible. As a result, our staff can work more efficiently, streamline workflows, and deliver faster, more informed customer service.”
Travis also breaks down the integration’s role in his sales team's workflow: “Our team uses it to place all outbound and inbound calls with both potential and current customers directly from Odoo. Because calls are made within the CRM, staff can instantly access customer records, log interactions, and update information in real time. This streamlines our workflow, reduces manual steps, and ensures every conversation is documented.”
Since the Odoo-OnSIP integration was rolled out to their team, Travis reports on how it’s helped them become more efficient. “Our sales reps especially love the screen pop feature, which instantly shows who’s calling and brings up the customer’s record. With all communication happening on one screen, they can work faster and deliver a more personalized experience.”
In addition to this integration, another feature from our business phone service platform that they rely upon is business SMS texting. This feature lets OnSIP users send and receive SMS and MMS messages straight from their business phone numbers. “With so many customers preferring to communicate by text today, having this capability built directly into our system makes it easy to stay connected and respond quickly,” highlights Travis. “It allows us to manage calls and texts in one place, keeping communication consistent and professional.”
Mary and Travis have engaged our sales engineers and support team from day one, helping them set up their account and optimize OnSIP to meet Neural Intelligence’s distinctive business needs. “Our experience with OnSIP has been outstanding from day one,” notes Mary. “The implementation process was simple and painless—no long-term contracts, no expensive technicians required, and the free phones and wide headset compatibility made setup even easier. OnSIP's onboarding team was exceptional and made the transition smooth for our entire staff.”
As Neural Intelligence continues to help professionals navigate the AI revolution, OnSIP supports their growth with a communication platform that's as agile and forward-thinking as they are. With unified calling, SMS messaging, and CRM integration all working together seamlessly, their team can deliver the responsive, personalized service their customers expect.