|Ease of Use:|
- 1920x1080 camera with 180 degree viewing angle
- 125KHz: EM4100 RFID reader (2 RFID cards and 2 RFID key fobs included)
- 2 channel alarm input and output
- RS485, Wiegand input and output
- H.264, G722, and G711 codec support
- Solid hardware
- Good resolution and wide field of view
- Lots of integration and expansion capability
- Priced to be “disruptive”
- No IR / night vision
- Poor access control over RTSP feeds
- Only able to call numbers, no alpha-based address works
- Requires a plugin that only works on Windows
The following review was conducted in March 2017 for the beta version of the Grandstream GDS3710.
The GDS3710 is an IP video door system that also serves as a high-definition IP surveillance camera and IP intercom to offer facility access control and security monitoring. The GDS3710 also enables voice communication between the device and a chosen extension.
You can use the GDS3710 for a variety of purposes. Landlords can use the device to enable secure entry and surveillance of specific households and apartment complexes. Commercial applications include using the device to secure sensitive business materials, warehouses, medical repositories, company offices, government facilities, and other important property, all through a SIP-based security mechanism.
We were intrigued by the Grandstream GDS3710's multifaceted abilities. Grandstream was kind enough to offer a pre-release version of the device for us to review. Here's our full assessment.
After we set up our basic SIP account, we wanted to enable the doorbell feature. This was done in the “Basic Settings” subsection of “Door System Settings.”
Alternatively, you can choose to enter each card number by hand. Each card/user requires a username, card number, virtual number, and SIP number. The virtual number is effectively a keypad alias that is used to dial the actual SIP number.
As of firmware version 126.96.36.199, Grandstream added the ability to dial a SIP address or extension directly from the keypad. This is only available if you switch the “Call mode” setting to “SIP number.” If you set the call mode to “virtual number,” you will only be able to dial numbers that have been assigned as a virtual number to a card/user.
It is also worth noting that the “SIP number,” when using the virtual number mode, experienced the same issues as the doorbell address in that it only allows digits and certainly does not support a complete SIP URI like email@example.com.
RTSP Stream and NVR Integration
Since the Grandstream GDS3710 is what we would consider a security product, it should integrate with an on-premise network video recorder (NVR). We tested the real-time streaming protocol (RTSP) feeds and noted that they all required a password. The password was the same as the web UI password. There's no way to change the RTSP stream password without changing the web UI password.
The GDS3710 has three different streams, and you can tailor your NVR to record a specific stream given the disk space you have. We experienced some glitches with the RTSP streams with a specific version of VLC (Live555's openRTSP) but not when using the most current version of upstream library.
The GDS3710 is the first offering from Grandstream for a video door system. The hardware generally lives up to expectations, barring the noticeable lack of any type of IR/night vision. The device provides a great deal of integration with electric door strikes and alarm systems. It also offers expandability with RS485, along with Wiegand input and output.
That said, the GDS3710 currently falls short on the software side. The lack of ability to dial full SIP URIs is somewhat reasonable, but only being able to call digits is not acceptable. There's no ability to discreetly configure RTSP stream access, and there's no documented HTTP API. All of these issues have been reported to Grandstream during the beta program.
We’ve spoken with the product manager for the GDS3710, and he responded specifically to the lack of any HTTP API documentation, saying that “most of the HTTP API of Grandstream IP camera will be applied to GDS3710” but that “engineering needs some time to work, repack, and organize the API for GDS3710.”
To reiterate, this is a review of a beta product that is still a work in progress.