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OnSIP Tip: Please Leave a Message! How to Play Different Unavailable Announcements Using BHRs

One of the major advantages of using OnSIP at your company is the flexibility that it gives you to meet your business’s needs. As we wrote about in a previous post, you can use its cloud phone system features in many unique ways. For instance, you can unite phones that are in different offices under one ring group, and you can add sayso on your website, enabling site visitors to call your business using only their web browser windows.

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Topics: VoIP Solutions, sayso, VoIP Phone System FAQs, OnSIP-features-announcements, onsip-features-business hour rules, onsip-features-voicemail

How to Block Calls in Your OnSIP Account

Do you want to cut out telemarketing calls, robocalls, and other annoying spam calls from you and your employees’ work days for good?

We’re happy to announce that OnSIP customers can use our free call blocking feature to do just that! Blocking numbers is a cinch in the admin portal, and once they’re set, you’ll never receive a call from those numbers again.

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Topics: the onsip app, VoIP Solutions, call blocking, VoIP Phone System FAQs, OnSIP-pricing, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-features-call blocking

How to Secure a Website With HTTPS and SSL

SSL certificates are what make your browser session secure. We know that “privacy” and “security” are the hottest buzzwords around the IoT these days, but this is no mere trend—SSL is something you should absolutely have. In fact, Google has increasingly demanded SSL certificates since about 2016. And much like the gods of ancient civilizations, our modern Internet overlord unleashes punishment upon those who do not obey its demands. So unless Bing is planning a Game of Thrones-level search engine coup in the near future, we highly suggest you get on this SSL bandwagon if you haven’t already done so. Besides, not all bandwagons are bad, right?

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Topics: VoIP Solutions, VoIP Security, website security

How Secure Is My Password? 7 Password Security Tips

We hate to break it to you, but your password security habits have been weighed and found wanting. No, don’t give us that look—you know deep down in your vastly unsecured inner thoughts that it’s true. It seems that almost every day we’re hearing of another major security breach. If you haven’t been affected yet, you’re either very lucky or very lax about checking in on your security and just haven’t realized it yet. Password security becomes more important with each passing day, and we’re here to help. We’ve put together several tips and tricks to help you secure your accounts against a future hack.

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Topics: VoIP Solutions, password security, VoIP Phone System FAQs, time-sensitive content, OnSIP-admin portal, onsip-passwords

OnSIP Tips & Tricks: Find Me, Follow Me Type Feature

Find Me, Follow Me allows you to answer incoming business calls whether you’re in the office or not. Perfect for mobile workers and business travelers, this customizable call forwarding option lets you increase your availability without having to be stuck at your desk. Rely on it to remain accessible to customers, clients, and colleagues when you’re away from your desk phone in the office.

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Topics: Business Technology, Office Management, the onsip app, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, onsip-desktop app, onsip-web app, onsip-features-find me follow me

OnSIP Tip: Set Up an External Phone Number

Do you ever wish that your coworkers could reach you on your cell phone just by dialing a short extension? Or maybe you want calls that are made to your work extension failover to your cell phone if you aren’t able to answer them at your desk.

OnSIP enables you to add external phone numbers to your account and use them as call destinations and call failovers. Take advantage of this useful capability to extend your communication range and options!

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Topics: Business Technology, Office Management, VoIP Solutions, VoIP Phone Setup, OnSIP-admin portal, onsip-features-external phone numbers, onsip-features-find me follow me

OnSIP Click-to-Call Chrome Extension

Did you know that OnSIP offers a click-to-call extension for Google Chrome?

The OnSIP Call Assistant for Google Chrome turns phone numbers on webpages into clickable links. Instead of having to dial a phone number, you can seamlessly connect with any business or professional services provider just by clicking on the displayed number. Discover how this feature can help you to work faster and more efficiently during the workday in our blog post below.

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Topics: Business Technology, VoIP Solutions, onsip-integrations-Google, onsip-features-click to call, OnSIP call assistant

OnSIP Tips: Checking Your Voicemail Remotely

Checking your voicemail messages can be a hassle. You have to dial into a voicemail manager, enter in your voice mailbox and PIN numbers, and navigate menu prompts. And if you need to listen to the message again in order to write down a name or phone number, make sure that you press the menu prompt that replays it, not the one that deletes it!

Thankfully, there are other effortless ways to review voicemail messages, especially when you’re away from the office. Try using one of these below methods: not only will they make listening to voicemails easier, but they'll also let you retrieve and respond to messages much faster than before.

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Topics: Business Technology, Office Management, the onsip app, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-features-auto attendant, OnSIP-features-voicemail to email, voicemail transcription, onsip-features-voicemail

Why Can’t I Port My Business Phone Number to a New Provider?

When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s). If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues. However, there are certain cases where it’s not possible to keep your business phone number. In this blog, we will outline why this might happen, and offer some workarounds and alternatives.

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Topics: Business Technology, Office Management, VoIP Solutions, VoIP Phone Setup

OnSIP Tip: Manage and Screen Calls with Multiple SIP Aliases

Screening calls for context allows agents and employees to answer callers with the proper greeting and response. Looking at the incoming caller ID and using CRM integrations can help with this, but there are other ways to further refine the calling experience. One option involves creating separate lines for employees on multiple teams, such as sales, support, or product, so that they can effectively screen calls before picking up the phone.

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Topics: the onsip app, VoIP Solutions, VoIP Phone System FAQs, OnSIP-admin portal, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-features-ring groups, SIP aliases, onsip-features-automatic call distribution queues