8 Ways HIPAA Compliant Cloud Phone Systems Help Healthcare

If you work in a pharmacy, insurance company, hospital, or any kind of healthcare practice, you know about HIPAA. The Health Insurance Portability and Accountability Act of 1996 obligates all healthcare providers or payers to safeguard the privacy and integrity of the personal health information, or PHI, of patients. You also know that it's about much more than securing digital data files: It's what obligates the pharmacy technician to ask customers in line to step back from the pickup counter; it's what requires hard copy patient records to be kept out of reach of unauthorized personnel.

Also under HIPAA's umbrella? Telephone usage.

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Topics: Business Technology, Vertical Marketing

Cloud Phone Systems: A Critical Tool for Financial Planning Firms

When Nicholas Hamner of Franklin Retirement Solutions needed to replace his company’s aging phone system, he turned to cloud VoIP. As the Director of Marketing/Operations, he knew that a hosted phone system would provide his business with many benefits: lower costs, flexibility to add and remove phone features as needed, and remote working capabilities.

After conducting extensive research on hosted VoIP providers, he selected OnSIP for our comprehensive Unified Communications as a Service (UCaaS) platform. Equipped with our softphone app, the staff at Franklin Retirement Solutions stays connected to the office even when they are visiting clients at their homes.

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Topics: Business Technology, Office Management, Vertical Marketing

School Phone Systems: Hosted VoIP Earns a Perfect Score

At the end of 2015, Carl Sigmond, Operations Manager at The Woolman Semester School, began a search for a new phone system. The school— located in the remote Sierra Nevadas of California— had an on-site CudaTel VoIP server that was expensive to maintain and had various call quality issues.

Carl was introduced to OnSIP by the school's IT Administrator. After deciding to go with our service, he began setting up phones with his team to connect the various buildings and dormitories spread out over the school's expansive campus.

The Woolman Semester School is a great example of how cloud VoIP phone systems can be an invaluable tool for educational facilities. These services offer a variety of features and capabilities that are ideal for a school environment, and all for a lower price than landline telephone services.

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Topics: SMB Leadership, Office Management, Vertical Marketing

Law Office Phone Systems: Options & Considerations

In 2013, Jonathan Conant was busy establishing his law practice, the Conant Mediation Center. With two locations in Arizona, he needed a phone system that offered flexible options for his on-the-go staff and scalability for his growing firm. He considered hosted phone systems and selected OnSIP for his new service.

With OnSIP, he now has a business phone system that grows with his firm while providing advanced call capabilities for his dispersed staff. He can rely on the service to support his future plans for a third and fourth office in the state.

Jonathan's story shows how business VoIP services can be a smart choice for law firms. These services offer many capabilities that will support a firm's operations and compliment the competence of the staff.

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Topics: SMB Leadership, Office Management, Vertical Marketing

Cloud Phone System for Commercial Real Estate: Case Study

In 2011, Bill Vogel, the Principal & Managing Broker of Third Coast Commercial Real Estate, found that his firm was outgrowing the TalkSwitch IP-PBX phone system it was using. His growing real estate business was in need of more advanced functionality than the on-site phone system could offer. He began his search for a replacement.

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Topics: SMB Leadership, Office Management, Vertical Marketing