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The VoIP Security Checklist: How to Protect Your VoIP Phone System

VoIP phones, like any device connected to the Internet, can be targeted by hackers involved in fraud, theft, and other crimes. Many of these hackers hail from sophisticated operations that intend to hijack business phones for illicit calls. In 2017, telecom fraud amounted to $29.2 billion in losses, with PBX and toll fraud at the top of the list. While it’s tempting to think this number, a 25% decrease from 2015, signals a decline in phone-centric fraud, it’s more indicative of consumers’ growing shrewdness around phone scams and cybersecurity.  

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Topics: SMB Leadership, Business Technology, Office Management, NAT, VoIP Solutions, passwords, VoIP Phone System FAQs, time-sensitive content, voip fraud

What Is VoIP? A Comprehensive Guide to How Business VoIP Works

Voice over Internet Protocol (VoIP) is one of those technologies that you use more often than you realize, even though you may never have heard the term before. Skype, Xbox Live, Ventrilo, Discord, Apple FaceTime—if you’re familiar with any of these, then you’re already familiar with VoIP. So what is it?

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Topics: VoIP, VoIP Fundamentals, VoIP Glossary, time-sensitive content

How Secure Is My Password? 7 Password Security Tips

We hate to break it to you, but your password security habits have been weighed and found wanting. No, don’t give us that look—you know deep down in your vastly unsecured inner thoughts that it’s true. It seems that almost every day we’re hearing of another major security breach. If you haven’t been affected yet, you’re either very lucky or very lax about checking in on your security and just haven’t realized it yet. Password security becomes more important with each passing day, and we’re here to help. We’ve put together several tips and tricks to help you secure your accounts against a future hack.

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Topics: VoIP Solutions, password security, VoIP Phone System FAQs, time-sensitive content, OnSIP-admin portal, onsip-passwords

What We've Been Working On: sayso

Progress has typically moved slower in the business telecom space. There have been constant quality-of-life improvements over the years, such as desktop & mobile applications untethering workers from their desks or real-time alerts for call center managers, but if someone woke from a 50-year coma, they’d probably recognize phone numbers and dialpads and figure out the core functionality.

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Topics: OnSIP Features & Benefits, sayso, time-sensitive content, OnSIP sayso

Skip the Voicemail: Advanced Call Forwarding With OnSIP

Isn’t it frustrating when you come back to a mailbox full of voicemails that you need to review and respond to?

If you’re using an OnSIP cloud phone system, you can cut back on the number of missed calls and voicemails that you get each day by setting up a few advanced call forwarding options. You can then rely on these settings to send your work calls to you, no matter where you find yourself working.

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Topics: OnSIP Features & Benefits, Why Choose OnSIP for Your Business, time-sensitive content, OnSIP-mobile app, OnSIP-features-call forwarding

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, onsip-integrations-Google, Business VoIP Providers, voip provider comparison, OnSIP-features, Vonage

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 3, 2018. Any new information since that date may not be included in this article.

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial by name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, RingCentral

Business VoIP Providers Comparison: OnSIP Versus Jive - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 21, 2018. Any new information since that date may not be included in this article.

OnSIP and Jive are hosted VoIP providers that offer businesses easy-to-use cloud phone systems. Both companies have built their platforms from the ground up. While there's plenty of overlap between the providers' feature sets, the companies ultimately offer distinct advantages.

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Topics: SMB Leadership, Business Technology, voipcomparison, Jive, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-web app, Business VoIP Providers, voip provider comparison, OnSIP-features

Business VoIP Providers Comparison: OnSIP Versus Nextiva - Pricing, Features, Phones

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on September 4th, 2018. Any new information since that date may not be included in this article.

OnSIP and Nextiva are two leading cloud-based phone system providers that cater to small and medium sized businesses. Each provider owns and operates its own platform. While both providers are recognized as leaders in the VoIP industry, with both companies offering quality service for over a decade, each platform ultimately offers distinct advantages depending on what you are looking for.

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Topics: SMB Leadership, Business Technology, voipcomparison, The OnSIP Softphone App, VoIP Reviews, sayso, time-sensitive content, OnSIP-pricing, onsip-desktop app, onsip-web app, OnSIP-integrations-Slack, onsip-integrations-Zendesk, Business VoIP Providers, voip provider comparison, OnSIP-features, Nextiva

Why You Should Be Using Softphones Instead of Desk Phones at Your Business

Remote working has been on the rise in recent years: a Gallup survey conducted in 2017 reported that "43 percent of employed Americans said they spent at least some time working remotely," a four percentage point increase since 2012.

What tools are available to support this new way of working? After all, a physical desk phone that sits in the office won't help an employee who is offsite for the day.

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Topics: SMB Leadership, Business Technology, Office Management, The OnSIP Softphone App, VoIP Fundamentals, time-sensitive content, OnSIP-pricing, OnSIP-mobile app, onsip-desktop app, onsip-features-video calling, Softphone & Desk Phone Basics