#SMBlab on WebRTC, Cloud Security & the Role of CIOs [VIDEO]

In the latest episode of #SMBlab, co-hosts Mike Oeth of OnSIP and Angela Leavitt of Mojo Marketing dive into topics ranging from cloud security to real-world applications powered by WebRTC. Watch the conversation, and tell us what you think on Twitter or Facebook!

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Topics: WebRTC, SMB Leadership, SMBlab

#SMBlab Talking WebRTC, VoIP and SMB Resolutions [VIDEO]

In this episode of #SMBlab, OnSIP’s Mike Oeth and Mojo Marketing’s Angela Leavitt discuss three interesting recent articles on WebRTC, hosted VoIP, and 2016 SMB resolutions. Watch the video recording, check out the articles they reviewed, and share your thoughts on these topics with us on Twitter.

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Topics: WebRTC, SMB Leadership, SMBlab

VoIP CRM Integrations: Search Trends Over Time

Business phone systems have come a long way from the old days of the Nortel Meridian.

Technology-savvy customers are now expecting their company's phone system to handle more than just telephone calls. Whether it's voicemail-to-email capability, chat or presence functionality to keep in touch with colleagues, or integrations with today's most popular CRM platforms, decision makers want a phone system that provides their staff with the tools to work more efficiently.

We decided to use Google Trends to compare the monthly search volume for a few VoIP CRM integrations and uncover the trends that are occurring over time. Check out what we found:

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Topics: SMB Leadership, Business Technology

Blabbing about #SIP, #WebRTC and more with @MojoMktg [VIDEO]

What’s happening in the business real-time communications space? What are the current trends in SMB technology? In the first of many sessions, Mike Oeth from OnSIP and Angela Leavitt from Mojo Marketing share their thoughts on Blab, a new video livestreaming platform, on topics ranging from SIP adoption to WebRTC, BYOD, and more.

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Topics: WebRTC, SMB Leadership, Business Technology, SMBlab

New York Business VoIP Resellers

In an earlier blog post, we discussed how New York business VoIP providers can offer NYC-based companies the flexibility needed to keep up with the fast paced workstyle. VoIP services allow employees to work remotely and still be as productive as if they were at their desks (they will be able to extension dial their colleagues from their home office phones, for instance). Hosted VoIP also enables you to make moves, adds, and changes in real-time by use of an online admin portal.

But ensuring that your network infrastructure can handle a new VoIP service can be a time-consuming task. Where can you turn to for assistance, if you need it?

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Topics: About VoIP, SMB Leadership, Office Management

VoIP Features: Most Wanted By Search Volume [Study]

Google Trends is an interesting tool that can be used to discover or analyze trends in public interest based on Google searches. For example, you can see that searches for the infamous pop song "Friday" spike on Friday of every week. You can also see a minute-by-minute search map of the US during Game 5 of the World Series.

As a largely web-based phone system provider, we thought it'd be neat to use this tool to take a look at what business VoIP features people are searching for. In the interactive charts below, we've grouped some existing VoIP features and compared their monthly search volume over the past few years.

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Topics: SMB Leadership, Business Technology

Best VoIP Phone: 5 Options by Price [List]

VoIP phones come in all shapes and sizes, but the cream of the crop stand out no matter what price range you're looking at. 

Whether you want a simple voice-capable device, or a smart phone-esque monolith, we've chosen five leading phones at every point of the price spectrum.

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Topics: SMB Leadership, IP phone, Desk Phones

Start Working From Home: A Day in the Life with OnSIP

Chuck Dunne is a Senior Account Manager at OnSIP who works from home on a daily basis. After starting a family, Chuck saw the benefits of remote working in a new light. Now he puts on his headset every morning and takes on his dedicated sales role right from the office he's furnished in his basement. In this blog, Chuck relates some of the benefits of working from home, and the tools he uses to stay in touch with the other OnSIP offices.

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Topics: SMB Leadership, remoteworker, hosted PBX

Video-Enabled Customer Service Webinar by Vidyo and Forrester Research

The Amazon Mayday button. The LiveNinja Kiosk, developed for retail environments.

Companies that provide video-capable customer service applications are making the news, and businesses across all industries are increasingly recognizing the value offered by these apps.

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Topics: WebRTC, SMB Leadership, Business Technology

Hosted VoIP Phone Systems for Small Business [FAQ]

Looking at hosted VoIP phone systems for small businesses? You're in the right place. Here is an information-packed FAQ on hosted VoIP solutions, starting with the basics and ending with a few modern hosted VoIP options for your business.

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Topics: SMB Leadership, Business Technology