Resell, Recycle, and Donate Old PBX Phone System Equipment

Hosted VoIP, when compared to an on-premise PBX phone system, reduces costs, requires less hardware, decreases service issues, and saves installation and maintenance time. If you've recently switched over to cloud VoIP from an on-premise system, you've made a good choice.

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Topics: SMB Leadership, hosted PBX, VoIP

What Are Call Detail Records (CDRs)?

A call detail record (CDR) provides information about calls made over a phone service. A CDR report can offer businesses exact answers about where, when, and how calls are made for reporting and billing purposes.

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Topics: SMB Leadership, hosted PBX, business voip

Hosted PBX Setup: Key Considerations

Business VoIP providers love to use the word "seamless" when describing their services. They offer "no hardware" solutions and promise easy set up "in minutes".

But is that actually the case?

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Topics: hosted PBX, webphone, VoIP, slack, Softphone

Business VoIP Providers Comparison: OnSIP Versus Nextiva - Pricing, Features, Phones

Written by Kevin Bartley, Content Marketing Coordinator at OnSIP

OnSIP and Nextiva are two leading hosted PBX providers that cater to small and medium sized businesses. Each provider owns and operates its own platform. While both providers are recognized as leaders in the VoIP industry, with both companies offering quality service for over a decade, each platform ultimately offers distinct advantages depending on what you are looking for.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Hosted PBX vs SIP Trunking

Hosted PBX and SIP trunking for an on-premise PBX are services that a business might consider to implement a phone system. They are both VoIP solutions with similar functions, but they differ in key logistical, technical, and financial respects.

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Topics: SMB Leadership, hosted PBX, SIP, VoIP

6 Overlooked Features Your Internet Phone System Needs

We've all come to expect certain features from an internet phone system. Queues. Conference Bridges. HD Voice. But there are also less discussed features that can really make a business phone system fully equipped to handle your company's needs.  

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Topics: SMB Leadership, hosted PBX, voicemail

Business VoIP Providers Comparison: OnSIP Versus RingCentral - Pricing, Features, Phones, Support

OnSIP and RingCentral are two heavy hitters in the hosted PBX market. Both companies overlap in the standard features they offer (auto attendants, dial-by-name directories, etc.) but there are finer distinctions between the two that could make either one of them the right fit for your business.

We embarked on a deep dive comparison between OnSIP and RingCentral - comparing the pricing, features, phones, and support capabilities of each company - so that you can make the most informed decision as you choose between the various hosted PBX options you're considering.    

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Business VoIP Providers Comparison: OnSIP Versus ShoreTel Sky - Pricing, Features, Phones, Support

If you're shopping around for hosted PBX providers, you've probably come across ShoreTel Sky and OnSIP. What are the differences between the two companies? We put them side by side and did a VoIP comparison to find out. 

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

Business VoIP Providers Comparison: OnSIP Versus 8x8 - Pricing, Features, Phones, Support

Most of our customers complete a business VoIP providers comparison before deciding OnSIP is right for their organization. One comparison that comes up quite a bit in discussion is OnSIP vs. 8x8.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

OnSIP Black Friday Deal: Use Our Referral Program to Gain Even More Account Credit

Hope all that turkey and stuffing went down well! Now that Thanksgiving is over, there should be plenty of time to lay around and rest off the overeating. But for the brave few of us, there's still one more holiday on the horizon today. That's right. You guessed it.

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Topics: SMB Leadership, Business Technology, hosted PBX