OnSIP Partners with ITDRC to Bring Communications Back to Houston

With all the recent weather calamities, talk and speculation about disaster recovery has re-entered the public consciousness. In addition to well known groups such as FEMA, the Red Cross, and United Way, there are also many non-profit organizations who are working hard to ensure that residents in Houston and other disaster-stricken areas receive the support they need. Recently, OnSIP partnered with the Information Technology Disaster Resource Center (ITDRC) to provide crucial phone communications in affected areas.

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Topics: Business Technology

New OnSIP Phone Review: Zoiper 3 for Windows

We recently reviewed Zoiper 3 for Windows, a softphone client for PCs that offers both free and paid versions. We were impressed by the low resource consumption of the app during voice and video calls, as well as the support for faxing.

Here's an excerpt from the review:

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Topics: IP phone, zoiper, Softphone

6 Ways Your Phone System Can Fail Your Customers

A business can fail its customers in a number of ways. It can struggle to meet their needs, appear unprofessional, or communicate poorly. The list goes on. But there's something all the experts, and anybody with any business sense, agree upon.

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Topics: hosted PBX, cloud phone system

Hurricane Harvey: How Businesses Can Communicate in Crisis

Our thoughts are with the people of Texas as they experience a historic tropical storm. We hope that everyone stays safe! News of Hurricane Harvey brings to mind the devastation caused by Hurricane Katrina and Superstorm Sandy. Several team members were in NYC when Sandy hit and witnessed firsthand the damage it caused to the city, so we're sending our best wishes to those in the affected areas.

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Topics: SMB Leadership, Business Technology

5 Benefits of Desktop Softphone Applications

Desktop softphone applications are becoming more ubiquitous in the workplace, not just as third party solutions, but also as integrated first party apps from VoIP providers. Desktop softphones offer several advantages for customers, including decreased costs from licensing fees, easier contact importation, and seamless integration with localized features.

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Topics: Softphone, OnSIP app

New OnSIP Phone Review: Jitsi Desktop for Mac

We're happy to announce our latest phone review! Jitsi Desktop for Mac is a free open source softphone with full scale functionality, including HD voice and video calls. We last reviewed Jitsi for Mac in 2011. We wanted to see if the softphone could still hold its own with big players like Bria. From the review:

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Topics: Open Source, IP phone, phone review, jitsi

Build and Manage WebRTC Applications with SIP.js and Callstats.io

These days, developers working with real-time web-based communications have more resources than ever before. But what tools are best for analyzing the performance of WebRTC apps? We recently integrated with callstats.io, a cloud-based monitoring and management service for WebRTC so that developers using SIP.js can monitor and analyze key metrics and errors on their calls.

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Topics: WebRTC, Business Technology, sip.js

New OnSIP Phone Review: Obihai OBi1062

We're happy to announce our latest phone review! The Obihai OBi1062 is a color screen IP phone with WiFi, Bluetooth, Gigabit Ethernet, and up to 6 SIP account registrations. We loved the color screen, but we also had a few concerns with the WiFi. From the review:

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Topics: IP phone, phone review, obihai

Virtual Phone Numbers: Benefits, Options, and Providers

A virtual phone number is used to route calls from one phone number to another. Many VoIP providers offer virtual phone numbers, either as a part of a larger PBX offering, or as a key component of a lightweight phone system.

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Topics: remoteworker, hosted VoIP

Brand Strategy: What Does Your Business Sound Like?

Many businesses spend time coming up with catchy taglines, picking the perfect business cards, purchasing matching uniforms, and unveiling new designs for their websites. But there's one brand strategy consideration that most businesses overlook: phone presence.

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Topics: small business, business phone system, hosted VoIP