OnSIP App Case Study: Replacing Business Phones with Softphones

While there are many ways for businesses to connect with customers and prospects, phone calls remain a primary method of communication. But with the rise of remote working and telecommuting, today's sales reps—and employees in general—can't be tied down to a physical phone in one location. In order to be productive, they need flexibility.

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Topics: SMB Leadership, Business Technology, OnSIP app

Moving Offices: Bring the Phone System or Switch to the Cloud?

You're relocating your business. Many companies seize the opportunity of a move to shrink their server rooms; replacing, say, eight dedicated server machines with two servers and eight virtual machines. Or they migrate applications altogether, outsourcing to SaaS providers in the cloud.

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Topics: Business Technology, Office Management, hosted PBX, VoIP

New OnSIP Phone Review: Polycom Soundstation IP 7000

We recently reviewed the Polycom Soundstation IP 7000, a conference phone that was first introduced in 2008. Despite being on the market for nearly a decade, this phone has been a trusted device here in our New York office. In our phone review, we take a look at the design, features, and sound quality of the device.

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Topics: Polycom, Conference, IP phone

8 Ways HIPAA Compliant Cloud Phone Systems Help Healthcare

If you work in a pharmacy, insurance company, hospital, or any kind of healthcare practice, you know about HIPAA. The Health Insurance Portability and Accountability Act of 1996 obligates all healthcare providers or payers to safeguard the privacy and integrity of the personal health information, or PHI, of patients. You also know that it's about much more than securing digital data files: It's what obligates the pharmacy technician to ask customers in line to step back from the pickup counter; it's what requires hard copy patient records to be kept out of reach of unauthorized personnel.

Also under HIPAA's umbrella? Telephone usage.

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Topics: Business Technology, Vertical Marketing

New OnSIP Phone Review: Linphone for Linux

We recently reviewed Linphone 4.1.1 for Linux, an open source softphone developed by Belledonne Communications. We enjoyed the clean interface and simple conferencing functions, as well as the voice and video call quality.

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Topics: IP phone, zoiper, Softphone

Cloud Phone Systems: A Critical Tool for Financial Planning Firms

When Nicholas Hamner of Franklin Retirement Solutions needed to replace his company’s aging phone system, he turned to cloud VoIP. As the Director of Marketing/Operations, he knew that a hosted phone system would provide his business with many benefits: lower costs, flexibility to add and remove phone features as needed, and remote working capabilities.

After conducting extensive research on hosted VoIP providers, he selected OnSIP for our comprehensive Unified Communications as a Service (UCaaS) platform. Equipped with our softphone app, the staff at Franklin Retirement Solutions stays connected to the office even when they are visiting clients at their homes.

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Topics: Business Technology, Office Management, Vertical Marketing

SIP.js v0.8.0 Supports All Major Browsers and Renegotiation

We recently released version 0.8.0 of SIP.js, which allows codec renegotiation to occur during WebRTC calls. This enables several new features, including music on hold and the ability to add video to an ongoing audio call. With this update, SIP.js is also now supported by all major browsers.

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Topics: WebRTC, Business Technology, sip.js

A Rockin' Evening at Chorus Communications' 2017 Carriers Ball

OnSIP was proud to be a Platinum Sponsor of The 2017 Carriers Ball, hosted by Chorus Communications, one of the nation's leading master agencies. The Ball was held at the renowned Maggie Mae's bar and music venue in Austin, Texas, during the Channels Partners Evolution event, which a few members of the OnSIP Team attended.

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Topics: VoIP Reseller, SMB Leadership, Reseller

4 Headset Options for Business VoIP Phones

Think back to the last long phone call you were on...not exactly a pleasant memory, right? You know that feeling of your arm and ear going numb from holding the phone up to your head for hours!

If you don't have one already, a phone headset is a great solution to that problem. Ideal for sales reps, customer support agents, receptionists, and others who spend much of their days on the phone, headsets provide great comfort and flexibility to those that use them.

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Topics: Business Technology, Office Management

New OnSIP Review: CyberData SIP Paging Server with Bell Scheduler

We recently evaluated the new CyberData SIP Paging Server with Bell Scheduler. This is a bit different from our typical phone reviews, as it is not an endpoint, but a system for sending pages to other SIP devices, including bells, intercoms, and phones. It's designed for schools, warehouses, and other locations where pages and intercom messages are frequently dispatched.

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Topics: Cyberdata