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5 Tips on How to Get the Most Out of the OnSIP App

One of the most important communication features offered by OnSIP is the OnSIP app, our business softphone and complete desk phone replacement. With this app, your business's staff members can keep in touch with customers and colleagues no matter where they are working on any given day. They'll also be able to make video calls and host video conferences without needing a costly videophone or an expensive video conferencing platform.

Watch our video below on how you and your staff can get the most out of the OnSIP app, or read on for more information.

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Topics: Business Technology, Office Management, OnSIP app

What's Killing Phone Calling? What Can Revive It? Voice Chat?

I was delighted to see this article by David Pierce from the Wall Street Journal of July 2018. He shares many of our thoughts on the purported death of phone calling.

Clearly, Pierce has it right when he points out that the Internet and smart phones brought us ways to communicate -- email, text, Facetime, Instagram, Snapchat, chat bots, etc. -- "that make phone calls seem wildly inefficient." He's also right when he says that these methods lack the "warmth and humanity that made the telephone work in the first place.”

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Topics: SMB Leadership, video call, voice chat, instacall

Top 5 Modern Features of a Cloud Based Phone System

The phone is still one of the most valuable sales and service tools in the office today. Are you and your staff taking advantage of the best capabilities of a modern cloud-based phone system? Here are our top 5 must-have features that maximize productivity and efficiency in a modern workplace:

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Topics: Business Technology, voice chat

Can a Cloud Phone System Eliminate the Barriers Preventing Conversations?

With proliferating digital communication channels and ubiquitous mobile phones, you would think that we would be having more conversations than ever before, but in fact the opposite is true.

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Topics: SMB Leadership, Business Technology, voice chat

The Death of Auto Attendant

"Please listen carefully to the following options, as our menu has recently changed."

Here's a phrase you've been hearing since soon after the auto attendant was invented, circa 1989. You certainly don't listen carefully, if at all, since the menu hasn't likely changed since the last office manager left. You just hope the phone navigation will be simple, the "next available" agent intelligible, and the hold time brief; less time than it takes you to turn on speakerphone, resume what you were doing previously, and hop on a train of thought going elsewhere.

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Topics: SMB Leadership, instaphone, webphone, instacall

Best Business VoIP Routers: The Features and Prices You Need

A router is an essential part of your office's Local Area Network (LAN). It can prioritize different types of data, improve network security, provide additional storage, allow remote network access, and more.

It also offers settings that help to optimize business VoIP traffic. In this blog, we'll outline the features you should look for when you're purchasing a router for your business cloud phone system, as well as present a free guide that lists a few recommended devices.

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Topics: Business Technology, Office Management, routers

Business VoIP Providers Comparison: OnSIP Versus 8x8 - Pricing, Features, Phones, Support

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 31, 2018. Any new information since that date may not be included in this article.

OnSIP and 8x8 each provide businesses with top class cloud phone system solutions. Both hosted VoIP platforms were built from the ground up by their respective companies. Although the two services share many of the same features, they ultimately offer different options and experiences depending on the customer's priorities.

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Topics: About VoIP, SMB Leadership, Business Technology, hosted PBX, voipcomparison

OnSIP Tips & Tricks: Find Me, Follow Me Type Feature

Find Me, Follow Me allows you to answer incoming business calls whether you’re in the office or not. Perfect for mobile workers and business travelers, this customizable call forwarding option lets you increase your availability without having to be stuck at your desk. Rely on it to remain accessible to customers, clients, and colleagues when you’re away from your desk phone in the office.

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Topics: Business Technology, Office Management

Business VoIP Providers Comparison: OnSIP Versus Vonage Business

Written by Joe De Bari, Lead of Marketing Communications at OnSIP. The following content was last updated on October 17, 2018. Any new information since that date may not be included in this article.

Vonage is a cloud phone system and unified communications provider for SMBs and Enterprises. Their cloud communications platform offers traditional phone features, a desktop and mobile app, a wide selection of integrations with other business apps, and developer APIs; they also offer residential VoIP service. OnSIP is a cloud and unified communications provider that serves the SMB market as well, with business phone features, browser-based and desktop applications, call center technology, developer APIs, and more.

In this blog, we provide an in-depth VoIP comparison between Vonage Business and OnSIP in the domains of pricing, features, phones, and support to understand what sets the two services apart.

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Topics: About VoIP, Business Technology, hostedPBX, voipcomparison

Need a Multi-Line Softphone Recommendation? Try the OnSIP App

A multi-line business phone allows you to efficiently manage your work calls. This functionality lets you handle multiple calls at the same time and also enables you to receive calls from different phone numbers or destinations.

The OnSIP app, our business softphone available for free for all OnSIP customers, provides multi-line capability in both its web and desktop versions. This can be especially helpful for staff members who answer both sales and support calls at your company. Log into the app and see how you can use it to organize and manage different conversations with ease.

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Topics: WebRTC, Business Technology, Office Management, Softphone