Cloud Phone Systems: A Critical Tool for Financial Planning Firms

When Nicholas Hamner of Franklin Retirement Solutions needed to replace his company’s aging phone system, he turned to cloud VoIP. As the Director of Marketing/Operations, he knew that a hosted phone system would provide his business with many benefits: lower costs, flexibility to add and remove phone features as needed, and remote working capabilities.

After conducting extensive research on hosted VoIP providers, he selected OnSIP for our comprehensive Unified Communications as a Service (UCaaS) platform. Equipped with our softphone app, the staff at Franklin Retirement Solutions stays connected to the office even when they are visiting clients at their homes.

Read More

Topics: Business Technology, Office Management, Vertical Marketing

SIP.js v0.8.0 Supports All Major Browsers and Renegotiation

We recently released version 0.8.0 of SIP.js, which allows codec renegotiation to occur during WebRTC calls. This enables several new features, including music on hold and the ability to add video to an ongoing audio call. With this update, SIP.js is also now supported by all major browsers.

Read More

Topics: WebRTC, Business Technology, sip.js

A Rockin' Evening at Chorus Communications' 2017 Carriers Ball

OnSIP was proud to be a Platinum Sponsor of The 2017 Carriers Ball, hosted by Chorus Communications, one of the nation's leading master agencies. The Ball was held at the renowned Maggie Mae's bar and music venue in Austin, Texas, during the Channels Partners Evolution event, which a few members of the OnSIP Team attended.

Read More

Topics: VoIP Reseller, SMB Leadership, Reseller

4 Headset Options for Business VoIP Phones

Think back to the last long phone call you were on...not exactly a pleasant memory, right? You know that feeling of your arm and ear going numb from holding the phone up to your head for hours!

If you don't have one already, a phone headset is a great solution to that problem. Ideal for sales reps, customer support agents, receptionists, and others who spend much of their days on the phone, headsets provide great comfort and flexibility to those that use them.

Read More

Topics: Business Technology, Office Management

New OnSIP Review: CyberData SIP Paging Server with Bell Scheduler

We recently evaluated the new CyberData SIP Paging Server with Bell Scheduler. This is a bit different from our typical phone reviews, as it is not an endpoint, but a system for sending pages to other SIP devices, including bells, intercoms, and phones. It's designed for schools, warehouses, and other locations where pages and intercom messages are frequently dispatched.

Read More

Topics: Cyberdata

OnSIP Partners with ITDRC to Bring Communications Back to Houston

With all the recent weather calamities, talk and speculation about disaster recovery has re-entered the public consciousness. In addition to well known groups such as FEMA, the Red Cross, and United Way, there are also many non-profit organizations who are working hard to ensure that residents in Houston and other disaster-stricken areas receive the support they need. Recently, OnSIP partnered with the Information Technology Disaster Resource Center (ITDRC) to provide crucial phone communications in affected areas.

Read More

Topics: Business Technology

New OnSIP Phone Review: Zoiper 3 for Windows

We recently reviewed Zoiper 3 for Windows, a softphone client for PCs that offers both free and paid versions. We were impressed by the low resource consumption of the app during voice and video calls, as well as the support for faxing.

Here's an excerpt from the review:

Read More

Topics: IP phone, zoiper, Softphone

6 Ways Your Phone System Can Fail Your Customers

A business can fail its customers in a number of ways. It can struggle to meet their needs, appear unprofessional, or communicate poorly. The list goes on. But there's something all the experts, and anybody with any business sense, agree upon.

Read More

Topics: hosted PBX, cloud phone system

Hurricane Harvey: How Businesses Can Communicate in Crisis

Our thoughts are with the people of Texas as they experience a historic tropical storm. We hope that everyone stays safe! News of Hurricane Harvey brings to mind the devastation caused by Hurricane Katrina and Superstorm Sandy. Several team members were in NYC when Sandy hit and witnessed firsthand the damage it caused to the city, so we're sending our best wishes to those in the affected areas.

Read More

Topics: SMB Leadership, Business Technology

5 Benefits of Desktop Softphone Applications

Desktop softphone applications are becoming more ubiquitous in the workplace, not just as third party solutions, but also as integrated first party apps from VoIP providers. Desktop softphones offer several advantages for customers, including decreased costs from licensing fees, easier contact importation, and seamless integration with localized features.

Read More

Topics: Softphone, OnSIP app