Tim Cleves

Stories of a SIP Maven: OnSIP's Tim Cleves Relocates to Paris & Works Remotely (Part 1 of 3)

I'll be writing an infrequent series of blog posts over the next year on what its like to move to another country and get to work remotely with colleagues based in the USA.

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SIP and Sockeye

One of the great things about being SIP Maven for Junction Networks is that the company allows a certain amount of "flex time." As long as you're thinking about SIP (and coming up with clever blog posts) you can occasionally sneak away from work a little early and put in some creative time doing other things. Such as salmon fishing. I happen to live in some of the best salmon fishing waters in the world - British Columbia. It's also home to some of the more creative SIP companies; both Polycom and Aastra have development and research centers here. We're big fans of both Polycom and Aastra. (Have you seen our current Polycom boot server promotion?) I digress. I recently took some flex time and went out in a 19 foot fishing boat with my friends Matthias and David. As we motored to our preferred fishing spot a couple of miles off shore, the conversation turned, as it always does, to our broadband internet provider. Matthias and David were complaining about not being able to send any emails for three days. Shaw Cable's outbound mail proxies had failed and anyone trying to send mail using them was having a very bad time. All my private domain email hosting is provided by Google's Gmail. I'm using the same broadband internet provider but wasn't having any problems sending or receiving email. We got to our "prized" spot and started trolling using a downrigger in about 80 foot of water. We caught a few small Ling cod, some undersized black cod, and rock-fish, all thrown back. Just as the sun begins to set (prime salmon feeding time)… Matthias gets a call back from Shaw tech support on his iPhone. He's desperate to get information on how to send email (he's a work-from-home graphics designer; email is his business lifeblood). David is also listening in to try and figure out how he can start sending email again (he's had to wait for over an hour to speak to someone from Shaw tech support...not like calling OnSIP tech support, where your call is answered immediately). As luck will have it, I get a strike. My buddies are too busy trying to get their email working. This one is up to me. I can tell it's a salmon on the end of the line by the way he pulls away. I can't let him get any slack line or I'll loose him. I let him run whenever he wants (I'm using 15lb line) and reel him in when he gets tired. When I get him to the surface, he sees the boat and makes a run for it. This is fun. I also have a seal swimming close by hoping to catch a salmon supper from me. Just as I'm needing some help getting my salmon on the boat, Shaw Cable drops the call and Matthias and David pay attention to what really matters. We net the fish and dispatch him with a sharp wrap to the head from the trusty billy club. I've landed an 18lb Sockeye (or spring salmon) about 3 feet long. The moral of this story is to always use a competent provider for email and all hosted services (and make sure the support line for any service you use answers the phone as quickly as the techs at OnSIP do!) The second moral of the story - the only good planking is a cedar plank and a side of sockeye on my grill. More of this:

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OnSIP Tips from the SIP Maven: Customer Q&A

Question: I’m going to be traveling in the next week. Can I plug my Polycom phone into my computer and use a Wi-Fi network to make calls?

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Rising Gas Prices Drive Work-From-Home Movement

I was listening to the radio this afternoon and the topic being discussed was how to save gasoline. There were plenty of suggestions; practical ones like keeping your tires properly inflated and driving at the speed limit, and bad ones; like driving in the slip stream of big rigs! But the suggestion that made most sense to me was work from home at least one day a week.

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Connecting to the PSTN Gateway via edgeBOX

edgeBOX is the most recent hardware device we have successfully tested with our PSTN Gateway service. The edgeBOX is a fully integrated all-in-one device that includes a router, firewall, web server, email server and VoIP Gateway.

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Mobile OnSIP on the OQO PC

I was luck enough to be sent a test OQO pocket PC computer today by my good friend Huan Le. The OQO model 02 is a full Windows Vista PC shrunk down to minute proportions. The OQO is tiny, 6" by 3" by 1", yet it has a full slide-out keyboard and a big bright touch screen (via digital pen).

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Topics: Business Technology

Apple, the MacBook Air and the CES

Yesterday (01/15/08) Apple introduced its MacBook Air at MacWorld in San Francisco.
This slim, (supposedly the thinest laptop ever) is determinedly wireless. It doesn't have an Ethernet port (or an optical drive) so the only way for it to communicate with the outside world is via its built in WiFi or Bluetooth.

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Topics: Business Technology

Using SIP Addresses in Business

SIP stands for Session Initiation Protocol and its adoption as an open-source communications standard is revolutionizing communications. Within the Junction Networks universe SIP addresses control everything. Each username, extension, voice mail box or auto-attendant is an alias for a unique SIP address.

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