Rob Wolpov

State of SIP development – an intensive three-year study.

Three years running now, I’ve taken family trips to Grand Cayman. As you can imagine, it’s hard for me to “shut off” work while on vacation, especially since we’re selling the tools to help people work anywhere, anytime!

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Google Voice SIP Address No Longer Available

SIP access to Google Voice Numbers is no longer available. As it was reported and discussed by Todd Vierling, Alok Saboo, and Dan York over the past couple of days, access to Google Voice numbers WAS available in the following format:

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How To Get A FREE SIP Address

Android officially announced the availability of native SIP support in the upcoming release of Android 2.3 Gingerbread. This is huge!

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Free Calling From GMAIL: Ringin’ The Register For Google?

Many people have speculated why Google is giving away free voice calls from Gmail. “SKYPE killer!” “A shot across the bow of Facebook!” “The beginning of the end of every non-Google social anything!”

But maybe it’s just more of the same from Google.

According to Google's First Quarter 2010 10-Q, 97% of revenue comes from advertising. No matter how you slice it, Google is in the advertising business, not the telephone business, or any other business for that matter.

By allowing people to make phone calls out of Gmail, is it possible Google is simply trying to get people to stare at their open Gmail web pages, filled with ads? Consider this:

Math Alert: Google's cost per minute of a phone call = 1.5 cents (assumption) Google's average revenue per Adwords click = $3.00 (giant assumption, but probably not a bad one based on our experience). That means Google is making money if you click on an ad more often than once for every 200 minutes you are on a call using outbound calling from Gmail. A hug for anyone who just realized that Google is attempting to get your eyeballs on ad supported content wherever and whenever possible. Don’t be sad; it’s a fact of life that nothing is free. Here’s more: Consider another possible benefit ($$$) to Google in exchange for “free” calls from Gmail: Let's say you are currently using a free Gmail account, but access your mail via POP or IMAP on your computer mail client (Outlook, Mac Mail, etc.) Now that you can make an occasional free call using Gmail, you might consider ditching the desktop client for the Gmail browser interface. What's that worth to Google? I'm guessing, a LOT! More math: I received 80 emails yesterday. I read them all via Mac Mail. If I had read them in Gmail, how many ads would I have seen? 50? 100? More? Let's say 50 to be conservative. How much revenue is that for Google? Assume an average ad impression generates 1 cent for Google (which is conservative from our experience). That’s 50 cents worth of revenue to Google, or about 30 minutes of outbound calling using Gmail calling. So, if I spend less than 30 minutes a day on the phone and use Gmail, Google is cashing in on me, regardless of whether I click on an ad or not! I’m guessing, someone at Google did this math and concluded a pitch to management with a big CHA-CHING! Smile and dial, Gmail users. (But, please keep your eyes on the screen while talking!)

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For a good time, call SIP:!

Tommy Tutone, I owe you an apology for not calling you back. So many calls, throughout the day and night, every day of the week for years. You have to understand, you SCARED me!

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How I Set Up PhoneTag To Transcibe My Voicemail

I'm really excited about this new feature. I love the idea that I can sit in a meeting and ignore people's talking while reading my voicemail messages on my iPhone. I think it's going to be a real productivity boost!

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Cloud Telephony vs. Internet Telephony

After an extensive consulting engagement with our social media marketing guru, we have decided to make an important switch to Cloud Computing. Watch this video to see how we arrived at this important platform choice for OnSIP.

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OnSIP Now Supports High Definition Voice

Actually, we always did.

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Hosted Unified Communication: What is it? Who offers it?

Hosted Unified Communications is hot! Or so they say. But what it actually means is up for debate. We have our opinion of what it is and we will get to sharing it very publicly later this summer. In the meantime, there's lots of media covering the topic as a result of some research recently done by a few firms. Here are some stats... According to Khali Henderson in a Phone+ article, Wainhouse Research puts annual revenue for Hosted UC at $200 million today and $5 billion in 2014. Henderson states that "UC, at a base level must include three elements - telephony, messaging and presence - integrated into a single interface". Does anyone offer that? Do you know of provider who claims they do that? Are you using a HOSTED service that does that? We want to know. Tell us what you think and share your experience. Please post a comment on our blog and let us know.

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Wideband Audio. What’s the big deal?

There’s lots of hype today about High Definition or Wideband Audio on VoIP calls. What does it all mean for business voip? It’s actually quite simple. It means the sound quality on calls which are in HD, sound better than traditional phone calls. These days, I am used to HD quality calls but to be honest, my first experience on an HD call was shocking. The difference between HD and “regular” calls is kind of like the difference between AM and FM radio. It’s substantial. What makes it all possible? A VoIP call between two endpoints or phones is simply a session in which data is encoded and decoded according to a particular shared audio format. In the case of a High Definition or Wideband call, the shared format is referred to as a wideband CODEC. OnSIP supports the G.722 ITU standard wideband codec. This is a widely used wideband codec so many phones support it, allowing OnSIP customers to have really high quality wideband calls to and from one another. What’s really great is we have successfully tested wideband between phones of different manufactures including Polycom and Aastra. Around here, that’s very important as we support many clients with mixed phone environments. In a business voip installation, wideband has a pretty big impact. Since many of the calls are between users (extension to extension calls), lots of calls are transmitted using the wideband codec. Here are some resources about the use of wideband audio for business voip: Using Polycom phones which support HD Making use of Wideband Codec Right Now on Wideband VoIP Some providers make a big deal of their support for HD or Wideband Audio. At OnSIP, it’s just standard stuff.

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