Start Free

Margaret Joy

What Is Enhanced 911 (E911)?

 

If we had to explain enhanced 911 (E911) in five words or less, we’d tell you that it’s location services for 911 calls. Fortunately, we have an entire blog post to elaborate because E911 is an important concept to understand if you use VoIP. E911 stands for Enhanced 911, and it’s the part of the 911 system that automatically ties a location to the call—whether it’s a specific address or coordinates.

The history of the 911 system is many-layered and filled with acronyms. We’ll do our best to keep it simple and to the point for you in this post. We’ll explain how regular 911 emergency calls evolved with advances in calling technology (like mobile phones and VoIP), some common misconceptions about E911, and how to set up E911 with OnSIP.

Read More

Topics: e911, VoIP Basics, VoIP Definitions

What Is Call Parking?

Using a VoIP provider like OnSIP opens up a plethora of phone-related features that go far beyond your regular old phone system. If you’re new to VoIP, then you probably feel as though you’re up to your eyeballs in unfamiliar terminology. We bet “call parking” is one of them.

Read More

Topics: call park, call parking, VoIP Basics, VoIP Definitions