Kevin Bartley

Kevin is a Marketing and Publicity Coordinator at OnSIP. He enjoys writing and holds an English degree from Harvard College.

New OnSIP Phone Review: Obihai OBi1062

We're happy to announce our latest phone review! The Obihai OBi1062 is a color screen IP phone with WiFi, Bluetooth, Gigabit Ethernet, and up to 6 SIP account registrations. We loved the color screen, but we also had a few concerns with the WiFi. From the review:

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Topics: IP phone, phone review, obihai

Virtual Phone Numbers: Benefits, Options, and Providers

A virtual phone number is used to route calls from one phone number to another. Many VoIP providers offer virtual phone numbers, either as a part of a larger PBX offering, or as a key component of a lightweight phone system.

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Topics: remoteworker, hosted VoIP

Brand Strategy: What Does Your Business Sound Like?

Many businesses spend time coming up with catchy taglines, picking the perfect business cards, purchasing matching uniforms, and unveiling new designs for their websites. But there's one brand strategy consideration that most businesses overlook: phone presence.

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Topics: small business, business phone system, hosted VoIP

Best CPaaS Providers: 5 Choices for Voice, Video, and Messaging

Text message reminders of doctor appointments, click-to-dial phone calls with support agents, and in-app streaming videos are just a handful of examples that highlight the pervasiveness of real-time communications (RTC) in apps that span many different categories.

Consumers expect easy access to voice, video, SMS, and other RTC features in a wide variety of applications. Even apps that aren't communications-based are expected to offer RTC as a way to enhance the user experience.

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Topics: WebRTC, sip.js, video call, developer

4 Best Business Conference Phones for SMBs

Conference calls are a staple of small to medium sized businesses. As companies open new locations, hire remote employees, and service widespread customers, these calls allow dispersed teams to stay connected on a regular basis. And as the technology behind conference calling has advanced, so has the hardware supporting it.

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Topics: Yealink, Grandstream, Polycom, Conference, IP phone, VTech

New OnSIP Phone Review: Jitsi Desktop for Ubuntu

Our latest phone review considers Jitsi Desktop for Ubuntu, the premier open source softphone for Linux. Although the phone is free, it has a robust feature set similar to many commercial softphones. Here's an excerpt from the review:

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Topics: Open Source, IP phone, Softphone, jitsi

Business VoIP Phones: Guide to Power over Ethernet and Port Speeds

When considering VoIP phone options, you'll notice that they vary in Ethernet speeds and support for Power over Ethernet (PoE). These features may seem like minor details, but they can actually affect the deployment of your phone system, the cost of your networking setup, the amount of physical space in your office, and other maintenance considerations.

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Topics: Business Technology, IP phone, Office Management, power over ethernet

Why a Business Phone Line Should Never Ring Busy

Everybody knows the sound of a busy signal, the annoying beep that all but tells a caller to hang up. Unfortunately, 34% of callers who hang up will not call back. That's all but certain to cost your business revenue.

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Topics: business voip, landline, business phone system, phone line

New OnSIP Phone Review: Yealink T58V

We're happy to announce our latest phone review! The Yealink T58V is a bold video phone with an amazing screen, high video quality, video recording, and other leading features. This is probably the best screen we've ever seen on a SIP phone. Here's more from the review:

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Topics: Yealink, IP phone, phone review

OnSIP Tip: Manage and Screen Calls with Multiple SIP Aliases

Screening calls for context allows agents and employees to answer callers with the proper greeting and response. Looking at the incoming caller ID and using CRM integrations can help with this, but there are other ways to further refine the calling experience. One option involves creating separate lines for employees on multiple teams, such as sales, support, or product, so that they can effectively screen calls before picking up the phone.

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Topics: cloud phone system, business phone system, hosted VoIP, onsip tip