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Jenny Liang

Why Can’t I Port My Business Phone Number to a New Provider?

When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s). If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues. However, there are certain cases where it’s not possible to keep your business phone number. In this blog, we will outline why this might happen, and offer some workarounds and alternatives.

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Topics: Business Technology, Office Management

Business Voicemail Transcription Services: Benefits & Options

When’s the last time you cleared out your voicemail box? Do you find that you have to listen to the same message several times just to write down a name or phone number? With a voicemail transcription service, you'll no longer have to deal with these issues.

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Topics: Business Technology, SMB Leadership, Office Management

New Feature: Make Attended Call Transfers in the OnSIP App

Whether you are a receptionist, sales person, or support agent, being able to transfer a call from one employee to another is a key part of operating the phone lines. To help streamline this process for our customers, we recently added the ability to make an attended transfer in the OnSIP app.

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Topics: OnSIP app, Business Technology

New OnSIP Phone Review: Polycom Soundstation IP 7000

We recently reviewed the Polycom Soundstation IP 7000, a conference phone that was first introduced in 2008. Despite being on the market for nearly a decade, this phone has been a trusted device here in our New York office. In our phone review, we take a look at the design, features, and sound quality of the device.

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Topics: IP phone, Polycom, Conference

New OnSIP Phone Review: Linphone for Linux

We recently reviewed Linphone 4.1.1 for Linux, an open source softphone developed by Belledonne Communications. We enjoyed the clean interface and simple conferencing functions, as well as the voice and video call quality.

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Topics: IP phone, Softphone, zoiper

SIP.js v0.8.0 Supports All Major Browsers and Renegotiation

We recently released version 0.8.0 of SIP.js, which allows codec renegotiation to occur during WebRTC calls. This enables several new features, including music on hold and the ability to add video to an ongoing audio call. With this update, SIP.js is also now supported by all major browsers.

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Topics: Business Technology, sip.js, WebRTC

New OnSIP Review: CyberData SIP Paging Server with Bell Scheduler

We recently evaluated the new CyberData SIP Paging Server with Bell Scheduler. This is a bit different from our typical phone reviews, as it is not an endpoint, but a system for sending pages to other SIP devices, including bells, intercoms, and phones. It's designed for schools, warehouses, and other locations where pages and intercom messages are frequently dispatched.

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Topics: Cyberdata

OnSIP Partners with ITDRC to Bring Communications Back to Houston

With all the recent weather calamities, talk and speculation about disaster recovery has re-entered the public consciousness. In addition to well known groups such as FEMA, the Red Cross, and United Way, there are also many non-profit organizations who are working hard to ensure that residents in Houston and other disaster-stricken areas receive the support they need. Recently, OnSIP partnered with the Information Technology Disaster Resource Center (ITDRC) to provide crucial phone communications in affected areas.

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Topics: Business Technology

New OnSIP Phone Review: Zoiper 3 for Windows

We recently reviewed Zoiper 3 for Windows, a softphone client for PCs that offers both free and paid versions. We were impressed by the low resource consumption of the app during voice and video calls, as well as the support for faxing.

Here's an excerpt from the review:

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Topics: IP phone, Softphone, zoiper

Build and Manage WebRTC Applications with SIP.js and Callstats.io

These days, developers working with real-time web-based communications have more resources than ever before. But what tools are best for analyzing the performance of WebRTC apps? We recently integrated with callstats.io, a cloud-based monitoring and management service for WebRTC so that developers using SIP.js can monitor and analyze key metrics and errors on their calls.

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Topics: Business Technology, sip.js, WebRTC