Business Hosted PBX platforms allow companies much flexibility in setting up their phone systems. Chuck Dunne, OnSIP Senior Account Manager, made OnSIP Hosted PBX work to a customer’s advantage in addressing a rather intricate situation. This customer had 2 offices in different time zones, and wanted to have everyone’s phones ring upon an incoming call, but only when each office was open. Chuck was able to assist the customer in setting up their Hosted PBX to accomplish this by using call groups and business hour rules.
Read on to find out how they did it!