Business VoIP Service

There are many business VoIP services today and you should shop carefully before going with one for your business. For starters, you should expect a business VoIP service to have a robust set of features inherent in an enterprise grade PBX.

For example, our business VoIP service comes standard with a rich set of features you would expect from an enterprise grade PBX:

• Call Management
• Unlimited Users
• Free On Network Calling
• Free Extension Dialing
• Voicemail
• Voicemail-to-email
• Message Waiting Indicator
• Phone Numbers
• Port Your Number
• Supported Devices
• Attendant Menu
• Groups
• Hunt Group
• Ring Group
• Dial By Name Directory
• Business Hours Routing
• ACD Queues
• Inbound Bridge
• Announcements
• External Phone Numbers
• Click To Call
• Conference Bridge

It is important to understand the difference between a business VoIP service and a residential VoIP service. A residential VoIP service tends to offer a flat rate pricing structure but will limit your ability to conduct more than one call at a time.

As you know, a business with more than one person can expect to conduct more than one call at a time. Therefore a VoIP service appropriate for business needs to support multiple simultaneous calls.

This may seem trivial, but many of our customers have come to us after trying to piece together multiple residential VoIP lines for their business. When they realize they can’t take more than one call on their toll free number on their website, they realize the difference between a residential VoIP service and a business VoIP service.