How To Automate Voicemail-to-Text Support Tickets [VIDEO]
Jul
27
2010
How To Automate Voicemail-to-Text Support Tickets [VIDEO] Comments: 1
Just a few days ago, a customer of ours wrote a guest blog on a Phonetag-Zendesk-OnSIP mash-up. As we promised, here is a How-To video from Rob:
Feel free to ask questions and let us know what you think!
Trouble with audio working
I've got this theoretically working, but the audio files in Zendesk have no actual audio. .wav files seem to be the right length but are silent and .mp3 files are just borked completely.
Anyone else?bem