mike's blog

I’ve thought long and hard about the proper role for a CEO. At Junction Networks specifically, the main focus of that role has changed over the years, but I like how Fred Wilson puts it at the AVC.com blog:

“A CEO does only three things. Sets the overall vision and strategy of the company and communicates it to all stakeholders. Recruits, hires, and retains the very best talent for the company. Makes sure there is always enough cash in the bank.”

This post is by Mike, CEO of Junction Networks

Over at the American Express OpenForum site, Guy Kawasaki wrote an excellent post about how too much money can be a bad thing for startup companies. Ed Sim who runs the Beyond VC blog wrote a similar article back in 2006, which I've kept bookmarked.

We are currently tracking an issue with our IAX (PSTN Gateway) server. Currently no IAX traffic is going in or out of the network. Engineers have been dispatched to examine the servers. We expect the service to be restored by 5pm EST today (Sunday July 25.)

Mobile SIP Applications: What You Should Know

Mobile SIP applications are here! While this is great news, it's important to be aware of certain security risks and choose your SIP application and SIP application features wisely.

A subset of inbound calls to the OnSIP hosted PBX are currently not being correctly routed. Inbound phone numbers starting in 6xx,7xx,8xx,9xx and 855,866,877 except 800 and 888 are affected. We will update this post in the comments section with expected resolutions.

You may have noticed that we have added Music on Hold (MoH) features to the OnSIP Admin interface. These additions are in preparation for a full roll-out of MoH in 30 to 60 days. We have added the features to the WWW site to enable us to alpha-test it in-house. We've already made a few changes as we've worked through setting up our own PBX with MoH.

Here's What You Can Do to Get Ready

We just posted a "Best Practices" KB article for setting up Extension in your OnSIP Hosted PBX.

Take a look and let us know how you setup your extensions and what works for you.

Junction Networks has an extensive Articles section. Articles are typically more in-depth than blog posts with topics covering everything from exploring Click to Call to Virtual Receptionists.

Today we posted a new article How Junction Networks Deals with HD Voice. The article details how Junction Networks, as a Hosted SIP provider, deals with HD voice both in SIP to SIP calls and calls to our Conference Bridge application.

I am a huge fan of My.OnSIP.com. Ok, yes, I'm supposed to be, but still, I love it. I love drag and drop call transfer. I love that I don't have to remember extensions - I just click on a name to call someone. I can see who is on a phone call before I call or IM them. My.OnSIP.com has given me hours of productivity and saved me untold levels of phone-tag frustration.

Junction Networks receives a mention in an article in Processor.com, a newsletter for the Data Center marketplace.