Eric Phipps at 10:55 AM EDT
One of the jobs of the Junction Networks NOC is to test equipment to ascertain if a device will function properly with our service or not. We run through a lot of phones which are mostly successful and a lot of Gateway devices with SIP ALGs which are less successful.
The New York team puts a hurting on our gateway devices. We have expanded from 4 to 13 people in our office with SIP phones, laptops, tablets, ATAs, cell phones, development environments, and even a fully functional phone lab with new end points and routing needs added weekly.
If a device is rated for twenty users, it typically doesn't mean twenty of us.
We put a hurt on gateway devices, but we are the perfect testing environment because we can spot issues with devices and communicate them to our client base as soon as we spot them. Hardware related advice can be found in our knowledgebase.