OnSIP Tips

By Channel Manager Andy Ogg

Are you an IT solutions provider looking for a reliable voice solution to provide to your clients? Are you a telecom interconnect specialist looking for a Hosted Voice Solution to compete in your market? Or, perhaps you are a business consultant working in a specific vertical, and you need a voice solution that provides features unique to that vertical.

In the first customer feature of the year, we feature Brite Electric, an OnSIP customer for a year and a half. The family-owned company, founded in 1979, specializes in electrical and air-conditioning contract work and services the Central Florida area. Judy Wolek is the president, and she spent some time telling us what she likes most about OnSIP.

Our ninth webinar, Switching to OnSIP is Easy will be held on Thursday, Jan 19, at 2 PM EDT.

Are your customers paying exorbitant fees per phone line or tied down by unreasonable contracts? Do they have employees located in many different offices? Do your customers have to deal with bulky equipment? Join CEO, Mike Oeth, and Channel Manager, Andy, as they discuss how easy it is to switch to OnSIP from traditional POTS systems, on-premise PBX systems and competitors' hosted services.

As the holidays are upon us, we thought it would be fun to talk to customers who get really busy during the holiday season. One such customer is Christmas Tree For Me, LLC, and you guessed it right: they specialize in Christmas decorations - trees, as well as wreaths, garland, lights, the works. They have been using OnSIP since 2007 and have found OnSIP a reliable phone system for their high-volume calling needs. Bill Quinn, Founder of Christmas Tree For Me, talks about his OnSIP experience.

There has been some talk lately that the end of the Mayan calendar will trigger the apocalypse, an event that may or may not destroy all life on planet Earth. That is exactly one year from now. I’ll admit, it sounds bad. What could be worse than the end of a planet we’ve come to know and love? I’ll tell you what: the inability of your VoIP provider to administer reliable service on the same day. Thankfully with OnSIP, this will never happen. Rest assured that your OnSIP hosted PBX will be up and running even as the Four Horsemen find their way into your hometown.

Steven Suslick at E2 Computers spoke to us last week about why he chooses OnSIP for his customers. He recently signed on to become an OnSIP Agent and had published unbiased first impressions of OnSIP. He hopes to make a big impact in the 1st quarter of 2012.

Our eighth webinar, An Advanced Look at CDRs - Part II will be held on Thursday, Dec 15, at 2 PM EDT.

Join CEO, Mike Oeth, and Channel Manager, Andy, as they discuss how to help your customers manipulate Call Detail Record (CDR) data to generate reports. This webinar will walk you through creating an Excel chart to display outbound calling data by department for your customers.

This blog is written by Larry Browne, member of the support team here at Junction Networks. Megan, his daughter, is pictured.

Recently, my 10-year-old daughter was undertaking a mom-ordered toy inventory and decided that it was time for some of her childhood to go. (Can you tell I’m not taking the whole growing up thing well?) A pile of toys resulted, and my wife decided we were going to find a way to give it away (leave it out on the curb for the pickers).

This blog is by Matt Barrett, member of the support team here at Junction Networks.

On October 26th, Larry Browne, Mike Oeth, and I discussed a recent issue brought to us by a customer: The customer had attempted to dial an OnSIP SIP address from a SIP address of another provider, nonoh, and found that he couldn’t create a call. He repeated his attempts and confirmed an inability to set up a call between a nonoh SIP address and an OnSIP address.

Special thanks to Eric Phipps and Dave Jodhan, NOC Technicians, for providing the information and diagrams in this blog.

One of our customers had an interesting question that concerns setting up group calls and call forwarding: