OnSIP Tips

04
APR 2013

Posted by Nicole at 03:42 PM EDT

386 reads

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Tip for Our OnSIP Agents: Free Webinar Series "More Telecom Clients Through Social Media" Begins Tomorrow


In a time where 90% of tech marketers are maintaining a business presence on Facebook and Twitter , we ask our agents: Are you drumming up revenue using these tools?

If you're not, we can understand why— Making social media work for your business can be a real challenge, and not to mention time consuming. That's why we'd like to recommend to you a free webinar series by a Mojo Marketing, a marketing firm that specializes in telecom clients from the agent to the service provider:

08
JAN 2013

Posted by Samantha Avignone at 10:39 AM EST

991 reads

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OnSIP Tips & Tricks: "Find Me, Follow Me" Type Feature

Blog by, Chuck Dunne, member of the OnSIP Sales Team and Samantha Avignone

Whether you're typically in and out of the office, or you just stepped out for the day and want to maintain an "at work" presence, or you're looking to increase your availability, you will enjoy the Find Me Follow Me phone feature. The idea of this feature is to forward your calls from your office phone to different phones until the call reaches you. You'll never miss a call again!

With OnSIP, you can set up the "Find Me Follow Me" behavior by choosing failover destinations for your call in the admin portal. You can keep it simple and after, say, 15 seconds, fail over your office calls directly to your cell phone. Or, you can send the call to as many OnSIP registered devices as you like and finally to an external phone.

27
DEC 2012

Posted by Nicole at 10:53 AM EST

4162 reads

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Keep up the Holiday Cheer with Festive Music on Hold

Some employees may have this entire week off. For those who don't, it's important to keep spreading the holiday cheer so as not to slip into the workplace blues. I suggest bringing festive foods to work, treating yourself a fancy Starbucks holiday drink, and/or buying a boxing day item for 75%+ off during your lunch break. Here's another way to keep the holiday cheer going for people who call you at work: Holiday Music on Hold!

How?

OnSIP Enhanced Music on Hold lets you choose from thousands of streaming Internet radio stations, including holiday stations. Here's how you get started:

29
OCT 2012

Posted by Samantha Avignone at 09:53 AM EDT

981 reads

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VoIP Preparedness During the Wrath of “Frankenstorm”

Clorece Kulp, a member of OnSIP's support team, shares with OnSIP customers how to keep your business going during Hurricane Sandy.

Rare is the storm that gets it's name three-days prior to forming, but yet here we are.  While many of us on the East Coast brace for “Frankenstorm” (the merger of Hurricane Sandy and a northern cold front), OnSIP would like to put your mind at ease regarding your phone service. In the event of a power outage there is no need to panic; your phone system is in the Cloud, which means it will still work unlike your former POTS system.

19
OCT 2012

Posted by Samantha Avignone at 01:03 PM EDT

1200 reads

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Working Remotely: Local Presence Through SIP and XMPP Communication

Earlier this week, Tim Cleves, Director of Sales at OnSIP, came across a relatively negative article about working remotely: "Working from home. Out of Sight, Out of Mind". While in some cases the negatives pointed out in this article may be true, e.g. that visibility creates the illusion of value, I believe it depends on the person and even more on the company.

Recently OnSIP's NYC office lost a valued employee to the state of Colorado. Senior Software Engineer Eric Tamme decided to break away from Manhattan commuting and hectic lifestyle and move out West. I shared this article with him and asked if he could tell us about his new life in Colorado and how he still manages to (literally) show up in the NYC office everyday.

19
SEP 2012

Posted by Samantha Avignone at 05:51 PM EDT

1238 reads

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Don't Miss Tomorrow's Agent Webinar: Introducing the OnSIP VAR Program (9/20, 2pm ET)

OnSIP would like to invite you to join us tomorrow, September 20th, at 2 PM ET, for our free VoIP reseller webinar, Introducing the OnSIP VAR Program.

You are probably familiar with the OnSIP Agent Program already. To sum up, OnSIP agents benefit from commission on services sold and the freedom to charge their preferred installation and maintenance fees. Today, in response to the high demand for increased flexibility in billing and margin control at higher volumes, we have created a new option for resellers: The OnSIP VAR Program.

Attend tomorrow's webinar to learn more about the differences and benefits of both the OnSIP Agent Program and OnSIP VAR Program, discussed by our CEO Mike Oeth, Channel Manager Andy Ogg, and VAR Program Manager John Estiva.

16
AUG 2012

Posted by Samantha Avignone at 03:41 PM EDT

1410 reads

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First Impressions Aren't Always As They Seem

Jason Salsiccia, a new member to the Junction Networks team, writes about his introduction to VoIP and the dilemmas he was faced with before OnSIP.

My First VoIP Experience

Prior to working for Junction Networks,  I had little knowledge of VoIP technology.  Though, I did have some preconceived notions about its viability.   About a year ago, my previous employer had switched our office phone system to a VoIP solution.    We were told the new system would save the company money and, best of all, the entire change would be completely seamless for everyone but our system administrators, who were tasked with setting it up.

15
AUG 2012

Posted by Nicole at 02:45 PM EDT

1457 reads

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Don't Miss Tomorrow's Agent Webinar: Booting up with OnSIP (8/16, 2pm ET)

Also known as a provisioning server, a boot server is an external server that gives a phone device firmware and user settings information to "boot up." The OnSIP boot server saves agents time and energy while configuring and maintaining phones. Did you know OnSIP now supports several phone brands on our boot server?

Attend the agent webinar tomorrow, entitled "Booting up with OnSIP," to learn which phone brands we currently support on the OnSIP boot server. Listen in while Mike Oeth, CEO, and Andy Ogg, Channel Manager, explain how the set-up process differs for each phone brand, rated by level of effort.

When: Thursday, 8/16, 2pm ET
Where: Register here, or click the button below.

07
AUG 2012

Posted by Samantha Avignone at 02:14 PM EDT

1206 reads

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Have you tried using Click-to-Call with our Google Chrome Plugin?

OnSIP's Chrome Plugin: Click-to-Call with Highrise integration is a time-saver. If you have yet to try it, now is the time. With our recent facelift, our Chrome Click-to-Call plugin is looking better than ever.

What is it?

The OnSIP Chrome Plugin locates phone numbers on a webpage and converts them into clickable links. When you click on a phone number link, a phone call is placed to your phone. Pick up your ringing phone, and voilà - you'll be connected just like that. Incredible, right?

It get's better…

Highrise is a popular web-based CRM tool from 37signals, and does an excellent job of helping manage contacts, communications, and relationships with customers.

03
AUG 2012

Posted by Samantha Avignone at 03:45 PM EDT

1850 reads

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The Salesman's Blueprint

Chuck Dunne, a member of OnSIP's Sales Team, tells us about his sales experiences and strategies.

Plan Of Action

My "Sales Strategy" is to appear as though I don't have one at all. I wouldn't refer to that as a "strategy" though, that makes it sound like I am getting ready to head into battle against account owners. Instead, I look at it as if I am going into a brainstorming session as a Telecommunications Consultant. I want to see how much money OnSIP can save a company on their business phone services.

Luckily, I have the benefit of working with qualified leads and accounts; none of them are cold calls. I go into each call knowing this person is already interested our product, which makes dialing that phone number much easier. So I reach out for that dial pad, punch in those 11 digits, and wait for the ringing to commence.

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