If you're considering a new business VoIP solution, one of the first questions you may ask is: should I consider a hosted/cloud or on-premise phone system? Most hosted solutions require zero on-site hardware, except phones; on-premise solutions need on-site equipment to operate. (That's the key difference, as you probably know.)
We're going to help you decide with this blog, drawn upon our experience providing service for both hosted and on-premise solutions to tens of thousands of SMBs. Plus, we've asked a few IT Managers to weigh in on hosted vs. on-premise for their businesses. Either way, if you're making a switch to VoIP, you're making a good decision. Businesses that transition to VoIP reduce their costs by up to 40%, and save up to 90% on international calls. Nitty gritty comparisons of individual services can only be undertaken with your specific business needs in mind, but we'll address the big picture factors below.