InstaPhone for Salesforce offers unprecedented CRM capabilities for sales and support staff. Features such as automatic customer lookup are built directly into InstaPhone for Salesforce, so call center employees can be better prepared to close deals, offer beneficial advice, and create smoother interactions that hone in on a customer's identified needs.
But the possibilities for advanced CRM in InstaPhone are not limited to these preset features. By harnessing the power of SIP.js and InstaCall, users of InstaPhone for Salesforce can retain vital customer information, such as the page and sales items a customer viewed before s/he made the call. This gives a sales representative pertinent information about what the caller is interested in or how far along s/he is in the buying process.