Industry News

13
JAN 2010

Posted by Leo Zheng at 10:31 PM EST

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Our Thoughts on the Packet8 Service Outage

Service outages happen. Sometimes it’s the result of something you did, but more often than not it’s caused by factors completely out of your control. If you’re in the business of providing a hosted service over the Internet, then chances are that this unfortunate situation will happen to you at one point or another. We would all love to say that it has been XX months or X years since we’ve had any problems, but the fact of the matter is that when something like this happens (and it most likely will), what’s most important is how you deal with it.

Now we don’t know exactly what occurred but from what we’ve heard and read (there’s quite a bit of chatter on Twitter from actual packet8 customers), it seems like Packet8’s customer service/response during the outage was a bit iffy.

07
JAN 2010

Posted by Mike Oeth at 09:45 AM EST

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OnSIP is Google Voice for Business

e-Week is reporting that Google has big plans for VoIP in 2010. This is great news. Really great news. SIP-enabling Google Voice a la Gizmo5 would be a huge shot in the arm for SIP, solidifying its appeal to the masses. However, it still does not address the needs of business customers. Small and medium businesses are flocking to cloud computing in general and hosted VoIP specifically, but Google Voice is ignoring this segment of the market completely.

Here are the top three reasons a small business should use the OnSIP Hosted PBX by Junction Networks instead of Google Voice:

11
NOV 2009

Posted by Mike Oeth at 02:37 PM EST

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27
OCT 2009

Posted by Mike Oeth at 11:42 AM EDT

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Summary of 10/26 Service Interruption

We do sincerely apologize for this service interruption. We know that you have many choices for your phone service, and we deeply appreciate your patience and understanding during yesterday's interruption of service. Below are the full details of the service issue. One of the first things we do when a service issue occurs is update our Network Alert Blog and Twitter page with as much information as we have at that time. We then post comments to that original post as we learn more.

20
OCT 2009

Posted by Leo Zheng at 01:36 PM EDT

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Site Specific Browsers Blur the Line between Web and Desktop Applications

You should use Site Specific Browsers. Here's why.

As we mentioned in an earlier post, the Internet is changing. HTML5 and Javascript performance improvements, among other things, are allowing the web browser to do things that used to be only possible with software that you ran on your desktop. Sites like Gmail, Pandora, the upcoming Google Wave, and dare I say it, my.Onsip, are doing things that exhibit the potential of the new Internet web browser, and hopefully its just the tip of the iceberg.

But if you’re like me, and you somehow find yourself with 25 open tabs, running all of these sites in the same browser might turn into a problem. Let’s say a nasty popup somehow makes it through and screws everything up, or my browser suddenly stops responding for whatever reason. Well then I’m kind of out of luck. I have to reload everything and hope that everything got saved.

15
OCT 2009

Posted by Mike Oeth at 02:27 PM EDT

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Gizmo is Wrong for Skype

Skype is rumored to be in talks to purchase Gizmo5, a SIP based alternative to Skype. If there is any truth to the rumor, the important takeaway is not who Skype is buying but rather that Skype is mulling the idea of ditching the proprietary Skype technology for the de facto VoIP standard, SIP.

06
OCT 2009

Posted by Mike Oeth at 05:07 PM EDT

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30
SEP 2009

Posted by Mike Oeth at 09:39 AM EDT

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Net Neutrality

Federal Communications Commission (FCC) Chairman Julius Genachowski set forth the FCC's stance on Net Neutrality last week with his speech at the Brookings Institution where he summarized the four Internet principals as: "Network operators cannot prevent users from accessing the lawful Internet content, applications, and services of their choice, nor can they prohibit users from attaching non-harmful devices to the network." Additionally, he added the fifth principal of non-discrimination: "[service providers] cannot block or degrade lawful traffic over their networks, or pick winners by favoring some content or applications over others in the connection to subscribers’ homes. Nor can they disfavor an Internet service just because it competes with a similar service offered by that broadband provider. The Internet must continue to allow users to decide what content and applications succeed.

29
SEP 2009

Posted by Leo Zheng at 05:10 PM EDT

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Google Fixing IE for Microsoft

New Javascript performance improvements and HTML5 are allowing web applications to do things that used to be only possible with desktop software. Unfortunately, IE, which is still the most widely-used browser, really isn’t up to speed, meaning that a lot of developers will probably have to devote a huge portion of their time making sure their apps are IE compatible instead of actually developing. The Junction Networks team is certainly no stranger to the woes of running outdated versions of IE.

IE currently runs Javascript much slower than other browsers and lacks sufficient HTML 5 support. Furthermore, each version of IE seems to have its own set of CSS rules, which gives our developers more headaches than they need.

28
AUG 2009

Posted by Leo Zheng at 02:20 PM EDT

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VoIP's Best Week Ever: August 24-28

'VoIP’s Best Week Ever’ is a segment of our blog dedicated to fresh and interesting links to all things VoIP, from unified communications news to VoIP phone releases. If you want to know what stories have the Junction Networks team buzzing, then be sure to check in every week for updates. Apple, AT&T, Google, and Vonage Does anybody else remember the Apple commercial back in 1984 in which the woman throws a sledgehammer at a giant screen of a man talking down to his mindless minions? Besides being a really well done commercial, it delivered a strong message against the evil monopolies and ‘anti-competitive’ monsters dominating the markets at the time. Well, it seems a lot of people are viewing Apple quite differently now that it’s at the top of the food chain.

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