Industry News

23
FEB 2010

Posted by rob@junctionnetworks.com at 11:19 AM EST

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Cloud Telephony vs. Internet Telephony

After an extensive consulting engagement with our social media marketing guru, we have decided to make an important switch to Cloud Computing. Watch this video to see how we arrived at this important platform choice for OnSIP.

Enjoy!

16
FEB 2010

Posted by Mike Oeth at 12:54 PM EST

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OnSIP adds Instant Messaging to Hosted VoIP

I am a huge fan of My.OnSIP.com. Ok, yes, I'm supposed to be, but still, I love it. I love drag and drop call transfer. I love that I don't have to remember extensions - I just click on a name to call someone. I can see who is on a phone call before I call or IM them. My.OnSIP.com has given me hours of productivity and saved me untold levels of phone-tag frustration. One of the harder things for me to give up, however, was my other Instant Messaging clients. On my Mac I prefer Adium and for Windows my choice is PSI. On the iPhone I prefer IM+ Lite and the recently announced Meebo. I have contacts in there from my AIM days, from Gmail and others. When an IM came in, I had to check two different applications to see who was chatting with me.

03
FEB 2010

Posted by Mike Oeth at 12:28 PM EST

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29
JAN 2010

Posted by John Riordan at 02:14 PM EST

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Why we don't run our systems "In the Cloud"

I occasionally get questioned about our choice to run our own network and servers when we could outsource it all to a "cloud" provider like Amazon and thus save a lot of money while simultaneously improving the reliability of our service. I hate this question because it is loaded, and I know they are not likely to understand why we can't run on a cloud service no matter how patiently I try to explain the technical issues.

Anyway, Amazon's EC2 cloud systems are now apparently dropping packets and having network latency issues. People running near real-time applications like gaming and VoIP are not having a happy time and they are apparently scrambling all around trying to figure out why their services are going to crap and, all the while, Amazon says there is no problem. I imagine that these folks did not get an SLA from Amazon with respect to network performance.

Whocouldaknown?

13
JAN 2010

Posted by Leo Zheng at 10:31 PM EST

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Our Thoughts on the Packet8 Service Outage

Service outages happen. Sometimes it’s the result of something you did, but more often than not it’s caused by factors completely out of your control. If you’re in the business of providing a hosted service over the Internet, then chances are that this unfortunate situation will happen to you at one point or another. We would all love to say that it has been XX months or X years since we’ve had any problems, but the fact of the matter is that when something like this happens (and it most likely will), what’s most important is how you deal with it.

Now we don’t know exactly what occurred but from what we’ve heard and read (there’s quite a bit of chatter on Twitter from actual packet8 customers), it seems like Packet8’s customer service/response during the outage was a bit iffy.

07
JAN 2010

Posted by Mike Oeth at 09:45 AM EST

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OnSIP is Google Voice for Business

e-Week is reporting that Google has big plans for VoIP in 2010. This is great news. Really great news. SIP-enabling Google Voice a la Gizmo5 would be a huge shot in the arm for SIP, solidifying its appeal to the masses. However, it still does not address the needs of business customers. Small and medium businesses are flocking to cloud computing in general and hosted VoIP specifically, but Google Voice is ignoring this segment of the market completely.

Here are the top three reasons a small business should use the OnSIP Hosted PBX by Junction Networks instead of Google Voice:

11
NOV 2009

Posted by Mike Oeth at 02:37 PM EST

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27
OCT 2009

Posted by Mike Oeth at 11:42 AM EDT

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Summary of 10/26 Service Interruption

We do sincerely apologize for this service interruption. We know that you have many choices for your phone service, and we deeply appreciate your patience and understanding during yesterday's interruption of service. Below are the full details of the service issue. One of the first things we do when a service issue occurs is update our Network Alert Blog and Twitter page with as much information as we have at that time. We then post comments to that original post as we learn more.

20
OCT 2009

Posted by Leo Zheng at 01:36 PM EDT

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Site Specific Browsers Blur the Line between Web and Desktop Applications

You should use Site Specific Browsers. Here's why.

As we mentioned in an earlier post, the Internet is changing. HTML5 and Javascript performance improvements, among other things, are allowing the web browser to do things that used to be only possible with software that you ran on your desktop. Sites like Gmail, Pandora, the upcoming Google Wave, and dare I say it, my.Onsip, are doing things that exhibit the potential of the new Internet web browser, and hopefully its just the tip of the iceberg.

But if you’re like me, and you somehow find yourself with 25 open tabs, running all of these sites in the same browser might turn into a problem. Let’s say a nasty popup somehow makes it through and screws everything up, or my browser suddenly stops responding for whatever reason. Well then I’m kind of out of luck. I have to reload everything and hope that everything got saved.

15
OCT 2009

Posted by Mike Oeth at 02:27 PM EDT

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Gizmo is Wrong for Skype

Skype is rumored to be in talks to purchase Gizmo5, a SIP based alternative to Skype. If there is any truth to the rumor, the important takeaway is not who Skype is buying but rather that Skype is mulling the idea of ditching the proprietary Skype technology for the de facto VoIP standard, SIP.

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