Industry News

15
JUN 2010

Posted by Nicole at 10:44 AM EDT

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Google Docs in Salesforce: Small Feature, Big Help

This blog is written by Joe, who handles billing questions and fraud checks here at Junction Networks. Salesforce is an invaluable business tool because it offers many resources to manage a company’s Sales and Support outreach. As discussed in a previous blog post, I rely on its capacity to store and keep track of email correspondence with customers. This blog post is about another small, but helpful, Salesforce function: Opening Google docs directly in Salesforce.

09
JUN 2010

Posted by Leo Zheng at 12:42 PM EDT

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Open HD Video Calling on the iPhone 4 -- Let's Speculate!

In case you hadn't heard already, Steve Jobs gave a big keynote speech on Monday at WWDC, where he unveiled the new iPhone 4 and the improved iOS 4 to a roomful of developers. He laid out a long list of new software and hardware upgrades, including the integrated antennas, the new 'retina' display, the Gyroscope, the improved camera, and more. Believe me when I say that there was plenty for the audience members (and myself) to ooh and aah over.

The last feature Steve announced, the built in HD Video calling feature, is particularly interesting.

After conducting a live video call demo (an homage to the first public call onstage he made back in 2007 when the original iPhone was announced), Jobs revealed that video calling on the iPhone 4--called Facetime--is based on a 'bunch of alphabet soup acronyms'.

07
JUN 2010

Posted by Nicole at 04:12 PM EDT

4673 reads

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Saying Goodbye to Microsoft Response Point

As you may know, Microsoft Response Point is a telephone system, developed by Microsoft, for small businesses of up to 50 employees. As of August 31, 2010 Microsoft announced they will be discontinuing their Response Point product.



"Despite favorable initial response from customers and channel partners since launch, we have not seen the necessary demand materialize to sustain Response Point as a viable standalone business," said Microsoft.

Initially launched in March 2007, Response Point offered features such as Click-to-Call Dialing, SIP trunking support, Direct-inward-Dial support, call logging, intercom, voice-recognition software, and more.

01
JUN 2010

Posted by Nicole at 04:32 PM EDT

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13
MAY 2010

Posted by Nicole at 03:49 PM EDT

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Trust Your Employees and Make Flex Schedules Work

This blog is by Rob, President of Junction Networks Sometimes, as a manager/owner of a business, it's not so obvious that what works for me may not be understood by others. In my case, being flexible and sensitive to work/life balance is just a part of who I am. However, I've come across many managers, bosses, owners, etc. who take a "it's my way or the highway' management approach as Cali Yost points out in a Fast Company blog. Here is a typical case scenario Yost describes:

06
MAY 2010

Posted by Nicole at 02:04 PM EDT

4560 reads

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Under the Hood: The Devil is in the Details

This blog is by Rob, President of Junction Networks. Here is the first of his new blog series, Take a Look Under The Hood

Why Under the Hood?

For years now, we have worked hard to help people understand how services in our space are not all alike. Let me tell you, it’s hard!

We have many customers that switch to us after a failed attempt at hosted voip from another provider. When I say “failed” I don’t necessarily mean unreliable, poor service, etc. (although there are some of those too). I am referring to the not so obvious things which, when a sales person is trying hard to get your signature on a contract, get overlooked.

By taking a look under the hood, in this series, I hope you will go armed to ask the right questions when comparing OnSIP to other potential solutions.

22
APR 2010

Posted by Nicole at 03:22 PM EDT

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Recycle Enterprise Telecom Equipment - And Happy Earth Day

Three things you may or may not know: 1) The History of Earth Day 2) Where you can recycle PBX equipment and 3) Nicole was once an ISO-14001 Compliance Specialist in Manufacturing If you didn't remember when you woke up this morning, perhaps Google reminded you: Today is Earth Day. Do you know the history of Earth Day? Earth Day began on April 22, 1970 when "Gaylord Nelson, then a U.S. Senator from Wisconsin, proposed the first nationwide environmental protest 'to shake up the political establishment and force this issue onto the national agenda," he recalls. [Source: Earth Day Network]. At that time, you could say that air pollution was an indication of wealth and success.

14
APR 2010

Posted by Nicole at 10:59 AM EDT

4309 reads

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Comcast Versus FCC Court Ruling: The Future of Net Neutrality and VoIP Industry

This blog is by Brian, Software Engineer at Junction Networks Recently, the Federal Appeals court ruled that the FCC doesn’t have the authority to regulate an internet provider’s decisions regarding network traffic. This case came about after the FCC, in attempt to uphold net neutrality, restricted Comcast from blocking bit-torrent traffic in 2008. (Click here for a PDF of the full ruling, which we found on VoIP Tech Chat.) This blog is my commentary on net neutrality, this ruling, and how it may affect the VoIP Services Industry. Please feel free to comment. AT&T CEO Ed Whitacre has said, in reference to large portals such as Google and Yahoo!,

13
APR 2010

Posted by Leo Zheng at 05:50 PM EDT

9848 reads

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Create Your Own Google Story

From TechCrunch:

Remember Google’s Hell-froze-over, critically acclaimed Super Bowl ad Parisian Love? The one that managed to use a series of basic search queries to tell a touching love story? Now you’ve got a chance to tell a story of your own.

05
APR 2010

Posted by Nicole at 10:44 AM EDT

4118 reads

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Good Idea for Small Businesses: Ask Your Social Network for Feedback

Recently, a coworker pointed out an article on a software tool called Blog Muse. From the article, Blog Muse sounds like a widget or plugin that allows readers to suggest to you what they'd like to read about. The blog owner can then write based on the feedback, increasing the likelihood that the content will be read. I liked the idea of Blog Muse. At the same time, reader's feedback can also be accomplished in the comments and on Twitter. To test, I tweeted, "OnSIP is firing up our blog.

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