Hosted Unified Communications is hot! Or so they say. But what it actually means is up for debate. We have our opinion of what it is and we will get to sharing it very publicly later this summer. In the meantime, there's lots of media covering the topic as a result of some research recently done by a few firms. Here are some stats... According to Khali Henderson in a Phone+ article, Wainhouse Research puts annual revenue for Hosted UC at $200 million today and $5 billion in 2014. Henderson states that "UC, at a base level must include three elements - telephony, messaging and presence - integrated into a single interface". Does anyone offer that? Do you know of provider who claims they do that? Are you using a HOSTED service that does that? We want to know. Tell us what you think and share your experience. Please post a comment on our blog and let us know.
Posted by firstname.lastname@example.org at 08:59 AM EDT
Posted by Mike Oeth at 04:19 PM EDT
Super techy post today. We ran down a problem where a Grandstream phone had two users (Lisa and Michele) registered. Both users were in the same call group so the Grandstream phone received two calls that were nearly identical. The difference was the two calls designated two different call branches and were to different usernames, but both reflected the same call-ID (because they ARE the same call, just separate branches.) After some work, we discovered that the Grandstream phone rang the line of the first SIP INVITE it received, but 'answered' the last INVITE. Following through the trail of INVITEs and CANCELs below, you can see where the confusion starts. We have submitted this information to Grandstream for their consideration - we are asking that their devices honor the "branch" tag.
Posted by OnSIP Employee at 02:36 PM EDT
Last month Nadeem Unuth posed the question: "are touch screens better for VoIP?" The central argument was that VoIP is closer to natural language and freer from the restriction of digits. Totally agreed. VoIP lends itself to a techie and glorious level of openness, with apps like fring®. VoIP is making smart phones even smarter. Why does anyone need to be tethered to desks or computers anymore? Touch screens are here to stay simply because they are an appealing and useful innovation - but touch screens for the sake of it can be expensive and pointless for SMBs.
Posted by OnSIP Employee at 02:50 PM EDT
Top 5 most inappropriate uses for 911, in no particular order.
5. On a dare. If someone dares you to call 911, wait and check to see if you are no longer in junior high. If not, then find new friends - aren't you a little old for pranking?
4. Reporting fake crimes or exaggerating smaller ones. Your cat Fluffy is stuck in a tree! While this is definitely not an ideal situation, try a can of tuna or some treats before declaring an emergency. Fluffy might not be stuck at all, he/she might just be a little lazy, in a bad mood or stubborn.
3. Calling to ask the 911 operator or police officer on a date. While he or she is probably a great catch, there are probably better methods to asking someone on a date.
Posted by Mike Oeth at 03:18 PM EDT
The big news today is the Skype announcement about supporting SIP for business users. With this launch, it appears Skype will have a product similar to the Junction Networks PSTN Gateway service. With a single Skype ID, an owner of a SIP-capable IP PBX will be able to leverage Skype's In and Out services, making and receiving calls to and from landlines and mobile phones. Calls to Skype users seem to be out of scope. As a long-time proponent of open standards, it is great to see Skype recognizing SIP as the de facto VoIP standard.
Posted by Mike Oeth at 11:01 AM EDT
The LA Times is reporting that cell phone users are being charged, on average, $3.02 per MINUTE of cell phone use. They arrive at that figure by taking the number of minutes charged vs. the number of minutes actually used. Basically, it comes down to an issue of trying to predict something that is nearly unpredictable - the exact number of cell phone minutes you will use NEXT month. This number seemed high to me, so I looked at my own cell phone bill over the last two months. I'm not at $3 per minute, but I'm no where near even 10 cents per minute. I'm at just over a quarter ($0.26) per minute. And that's just taking the cost of my minutes divided by my minutes used. When you look at my entire phone bill, it's over 50 cents ($0.55) per minute.
Posted by Mike Oeth at 04:54 PM EST
TMC's blog pans the broadband stimulus package. Yes, Junction Networks is a technology company and yes, we would, in theory, benefit from comprehensive broadband access. However, I think that the post misses the point. The post states: "I just don't think broadband is that vital that we need to spend billions of tax payer dollars when we are a fiscal crisis, the stock market is imploding, and the deficit is shooting through the roof." He goes on to say that only a few companies will be helped by spending on broadband. I disagree. Not only will a very wide range of existing companies be directly helped by widely available broadband, but a whole set of products and services run by new companies that don't even exist today will be created which will, in turn, create more jobs and opportunities for US citizens.
Posted by Charlotte Oliver at 11:10 AM EST
Posted by Mike Oeth at 02:45 PM EST
Junction Networks' OnSIP VoIP Services Named Winner of Coveted Small Business Computing Magazine Award
Thank you. To our customers, friends and fans: Thank you. The Small Business Computing Magazine's 'Excellence in Technology 2008' award was selected entirely by its readers, and Junction Networks and our OnSIP Hosted PBX won in the VoIP category. Thank you for voting for us. Winning an award like this when faced with such incredible competition from the likes of Microsoft and others shows that a small, highly-focused group of people can make a great product at a great price that absolutely fills a business need. In business, you rarely get the Big Game feeling of hoisting the trophy over your head in victory, but wins like this are pretty close. Our press release is here.
Posted by Charlotte Oliver at 12:23 PM EST
Okay, not really, but Tina Gasperson is claiming at LinuxPlanet (with her tongue firmly in cheek) that Open Source software saves the lives of cows, since it can be developed at home. You see, you'll buy fewer shoes. But is open source really greener? Gasperson makes her most serious argument in that open source tends to be developed to require less in hardware resources, while proprietary software frequently isn't. Some Linux distributions, like Knoppix, can be stored and run off a USB key fob. That is pretty cool, but I don't really hear a lot of people rushing to the store for computers without hard drives as a result. So, is it really greener? One of the big problems I have with "greenness" is that it's such a vague concept, without a lot of concrete metrics.