Infonetics is an international market research and consulting firm that helps businesses plan, strategize, and compete in the communications market. Last month, Infonetics’ Biannual VoIP and UC Services and Subscribers report documented exceptional growth in SIP trunking, and this week, its North American Business VoIP Service Leadership Scorecard outlined the current state of the VoIP industry.
Posted by Kevin Bartley at 10:17 AM EDT
Posted by Kevin Bartley at 10:03 AM EDT
For a long time now, office receptionists and call center managers have relied on phone sidecars and flashing buttons to get a bird’s eye view of which co-workers were on a call. The phone’s flashing lights, Busy Lamp Field, seems a simple enough feature. However, it’s not so simple in a world today as businesses increasingly need geographic flexibility, the ability to connect multiple offices, remote workers, and traveling employees with smart phones.
Today, businesses require phone systems that are just as complex as they are. But the fundamental need of being able to see when a co-worker is on a call has never changed. That’s why OnSIP has innovated its own Busy Lamp Field (BLF) support. It’s a technology that gives you an accurate snapshot of your phone system, regardless of where your co-workers are located or what phones they’re using.
Posted by Nicole at 03:42 PM EDT
Tip for Our OnSIP Agents: Free Webinar Series "More Telecom Clients Through Social Media" Begins Tomorrow
In a time where 90% of tech marketers are maintaining a business presence on Facebook and Twitter , we ask our agents: Are you drumming up revenue using these tools?
If you're not, we can understand why— Making social media work for your business can be a real challenge, and not to mention time consuming. That's why we'd like to recommend to you a free webinar series by a Mojo Marketing, a marketing firm that specializes in telecom clients from the agent to the service provider:
Posted by Nicole at 07:48 AM EDT
Telephony Geeks, Patent Enthusiasts, History Buffs, and General Appreciators of All Things Cool: I may have just made your Friday night plans.
Did you know the man who patented the speakerphone, direct dialing, voice-activated calling, call forwarding, and conference calling, and 34 more telecom-related inventions was never paid royalties and turned mobster, wanted by FBI? The story of Walter L. Shaw, Genius on Hold, was released March 1st and opens in theaters tonight.
Posted by Nicole at 02:05 PM EST
We are proud to announce this week an exciting partnership with Panasonic System Communications Company of North America. Panasonic has chosen OnSIP as one of two SIP Hosting Preferred Partners to pair with their quality SIP phones and deliver complete hosted PBX solutions to businesses. A world-wide leader in small business telephone systems, Panasonic offers a selection of SIP phones that we at OnSIP have reviewed and now support on our provisioning server.
As stated in this week's press release, "This alliance brings together Panasonic’s award-winning SIP phones and its extensive reseller network with service and support from Jive and OnSIP to provide customers with reliable, affordable hosted phone solutions, including predictable costs, flexibility, support for multi-site and remote workers, and rich feature and applications suites. Additionally, customers with tight budgets who prefer to pay operational expenses on a monthly basis can take advantage of a hosted PBX service’s ability to provide lower upfront costs and the flexibility to add and remove users, as needed. Utilizing Panasonic authorized Business Telephony Systems (BTS) resellers, end users will receive on-site support during installation as well as ongoing support and expertise for their business telephone solutions."
Posted by Nicole at 07:17 PM EST
Java 7 has recently made the news for security concerns highlighted by the Department of Homeland Security this past Wednesday. Oracle, owners of Java, quickly responded by releasing a Java 7 update yesterday, Sunday, January 13, 2013. Because we use Java in our web application my.OnSIP, we would like to briefly explain what this all means and how it affects you.
What's Java and Which OnSIP Applications Use It?
As you may know, Java is a cross-platform programming language and computing platform that was first released by Sun Microsystems in 1995 and is now provided by Oracle. It's often used in web applications to give the applications more native capability than the browser will allow. A similar and competing alternative is Adobe's Flash.
Posted by Samantha Avignone at 05:24 PM EDT
This just in: "Sprint customers will now be able to have their own vanity numbers." (CNET)
Sprint has recently unveiled their partnership with Zoove, the exclusive provider of a countrywide directory of vanity mobile numbers ( StarStar Numbers). If you haven't heard of a StarStar number, don't worry you're not alone. StarStar is basically a branded mobile number. It's easier to understand if I just explain to you the process of getting a StarStar number.
Posted by Samantha Avignone at 01:01 PM EDT
The world's largest communications and technology event, TMC's ITEXPO West, was held last week in Austin, Texas at the Austin Convention Center. Part of the OnSIP team was fortunate enough to not only attend this event but also participate in it. Our very own CEO, Mike Oeth was part of a panel discussion on " Calculating the True ROI with VoIP in the Cloud."
The panel included:
Posted by Samantha Avignone at 11:18 AM EDT
On Thursday, October 4th at 3pm, our CEO Mike Oeth (click here for TMC's interview with Mike) will be partaking in a panel discussion on "Calculating the True ROI with VoIP in the Cloud." This panel discussion is part of the Cloud Communications Expo, a collocated event of ITEXPO. The panel will be made up of -- Aron Aidcard, Senior Director of Product Management at Fonality; Michael Timar, VP Product Management, WVT Communications Group at Alteva & USA Datanet; and Dave Michels, Blogolyst at Talking Points. Below is a brief description of the panel discussion:
“Cloudbased phone solutions are generally an attractive choice for growing businesses because of scalability, flexible cost structure, and enhanced features. Typically, fiscal ROI is immediate, for at the onset of adoption of a VoIP system, small business owners find that they save up to 80 percent compared to traditional, analog phone bills. And though a business can operate immediately with a preloaded VoIP system, integrated addon features are often available to suit niche requirements such as call recording, or voicemail transcription. The true ROI of VoIP phone systems moves beyond just a lower monthly bill – cloudbased VoIP technology provides immediate cost savings, allows employees to work faster and smarter through software integrations, saves business owners with preloaded Fortune 500 features, and provides invaluable insights into the analytics of voice traffic.”
Posted by Samantha Avignone at 10:41 PM EDT
We are happy to announce that OnSIP was recently presented with both a Gold Stevie® Award in the Website Awards category as well as a, Bronze Stevie® Award in the App Award category in The 10th Annual American Business Awards. This is our first time winning 3 Stevies in one year! (OnSIP received a Silver 2012 American Business Award —Stevie®— earlier this summer, for Company of the Year—Business Services.)
The American Business Awards are the nation's premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations -- public and private, for-profit and non-profit, large and small.